Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
05/22/201227271
 Within two weeks of taking ownership of this car, i experienced a series of faults in the system where the car froze up and had to be towed to the dealer for repair. over the past two years, the car has experienced a variety of malfunctions in the electronic warning system. on 5/22/12, upon leaving my residence, i lost momentary control of the car. the car stopped, jerked and then i hit a curb and when i righted the car, i pressed down on the brake pedal, but the car accellerated to a high speed. i travelled approximately 100' to where there were three cars and one motorcycle stopped at a red light. i was unable to stop the car and hit the driver of the motor cycle at a high speed. the car was repaired with nearly $25,000 in damage. the following morning after i had received the car, and during a cold start, the car did the same thing again. it jerked the wheel turned and this time i righted the car. over the next few days, the car did it again several times. one week later when i was driving it (again a cold start and within 1/2 mile of my home garage), the car did the jerking movement and i temporarily lost control of the car. i immediately pulled over and called bmw to report the situation and have the car towed. i was told that it was a fault in the car's software system. bmw had the car at its shop for 10 days, returned it to me and i've not experienced the malfunction since.