Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/16/201288000
 There is a bmw service bulletin si b 65 75 06 where they say they will fix an airbag and seatbelt issue on e60, e61 (5 series) vehicles produced up to 11/2005. the bulletin says it is due to oc3 seat mat fault. due to parts defect they also cover it with an additional 10 year warranty according to the bulletin. my bmw 5 series was manufactured in 08/04 and currently has the exact same issue outlined in the service bulletin according to my mechanic. he said that i have micro cracks in my oc3 seat mat and thats why my airbags are now off all the time when i drive. i currently do not have any running airbags in my vehicle because their computer system detects micro cracks in my oc3 seat mat and disengages the airbags because it detects that someone is not sitting in the seat. i do not feel safe anymore driving this vehicle and since it displays it on the main screen at all times i cannot even sell the vehicle since no one would want one without airbags that work. bmw says they will correct this issue on a customer complain basis in the recall. when i let bmw dealership know about my issue they say that my vehicle does not show up on the computer and bmw is refusing to fix the issue. i have a 5 series as described in their bulletin. i am within the guidelines issued on si b65 75 06 dated february 2009. from searching on the internet there are other customers with bmw 545's who have had this issue rectified by bmw. it is the same part and same issue (micro cracks) they need to cover this so i have working airbags.