Bmw 740il 2000
Model 740il made in 2000 by Bmw got 26 consumer complains there are 2 recalls as well as 6 service bulletins. Consumer complaints with reference, among others things, to air bags, child seat and digital instrument panel. Technical service bulletines regarding exterior lighting, steering. There were some recalls concerningexterior lighting, steering.
Model 2000
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EXTERIOR LIGHTING - BRAKE LIGHTS - SWITCH | ||||||||||||||||
| 00V048000 | BAYERISCHE MOTOREN WERKE | from 09/11/1999 to 10/28/1999 | V (Vehicle) | 17700 | 05/15/2000 | MFR | BAYERISCHE MOTOREN WERKE | 02/17/2000 | 02/28/2000 | |||||||
| Defect Summary | Vehicle description: passenger vehicles. the brake lamps in these vehicles are controlled by a switch activated by the movement of the brake pedal. this switch could fail internally, causing it to remain either in the brake lamps off position or in the brake lamps on position. | |||||||||||||||
| Consequence Summary | If this happens, the brake lamps either will not operate or will be continuously illuminated, regardless of brake pedal position. | |||||||||||||||
| Corrective Summary | Dealers will inspect and, if necessary, replace the existing brake lamp switch with an improved switch. | |||||||||||||||
| Notes | Owner notification began may 15, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| STEERING - LINKAGES - LINK - DRAG - CONNECTION | ||||||||||||||||
| 10E021000 | FCP GROTON, LLC | E (Equipment) | 150 | 05/28/2010 | MFR | BAYERISCHE MOTOREN WERKE | 05/27/2010 | 05/27/2010 | ||||||||
| Defect Summary | Fcp groton is recalling certain steering center drag links, p/n 32 21 1 096 057, sold from december 1, 2009 through april 9, 2010 as replacement equipment for model year 1995 through 2001 bmw 740i, 740il, and 750il passenger vehicles. the shaft of the steering center tie rod may shear off. | |||||||||||||||
| Consequence Summary | This condition would result, without warning, in immediate and complete loss of vehicle control, possibly resulting in serious injury or death. | |||||||||||||||
| Corrective Summary | Fcp groton will notify owners and the tie rod will be replaced free of charge. the safety recall is expected to begin on or about june 1, 2010. owners may contact fcp groton toll-free at 1-877-634-0063. | |||||||||||||||
| Notes | This recall only pertains to aftermarket fcp groton steering center drag links bearing p/n 32 21 1 096 057 sold from december 1, 2009 through april 9, 2010 and has no relation to any original equipment installed on any vehicles manufactured by bmw.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EXTERIOR LIGHTING | |||||
| SIB-63-02-01 | 08/01/2010 | 10037025 | Ready | 04/27/2011 | |
| SIB-63-02-01 | 08/01/2010 | 10037025 | Bmw: procedure for determining and replacing incandescent and halogen light bulbs under warranty. *rm | 04/27/2011 | |
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| SIB-32-04-07 | 06/01/2010 | 10036979 | Ready | 04/25/2011 | |
| SIB-32-04-07 | 06/01/2010 | 10036979 | Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm | 04/25/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SIB-32-04-07 | 06/01/2010 | 10036979 | Ready | 04/25/2011 | |
| SIB-32-04-07 | 06/01/2010 | 10036979 | Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm | 04/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | |||
| 08/01/2000 | 1 | 06/01/1999 | |
| While driving on the highway, a car in the other lane hit a piece of firewood and knocked it under our car. this caused (for some reason) the passenger side airbag on the door (the side airbag) to deploy. when it deployed, it tore loose a strip of decorative metal on the interior. the strip was about 2-3 feet long and had between 3 and 5 1 bolts protruding from it. the metal strip hit the passenger on the arm and caused an abrasion. we were greatly concerned about this for two reasons: (1) why did that particular bag deploy when there was only damage underneath the car and (2) the metal strip that ripped off could have hit someone in the eye or in another place that would cause a serious injury. even as it was, the passenger's arm was totally bruised from wrist to shoulder. this information was provided to the dealer and the bmw complaint department, who told us we would hear from them within 3 days. this was 4 weeks ago, so we obviously are not going to hear from them now. | |||
| CHILD SEAT - TETHER (STRAP) SECURES TOP OF CHILD SEAT TO VEHICLE | |||
| 10/13/2004 | 1 | ||
| Consumer received a recall notice(nhtsa 04c002000) for the car seat strap webbing. no parts available. britax e920606 marathon oct 27 2003. *jb | |||
| DIGITAL INSTRUMENT PANEL | |||
| 04/01/2007 | 75000 | 1000 | 08/21/1999 |
| The problem areas of missing pixels are primarily located in the driver's instrument cluster that displays odometer & trip odometer, outside temperature , and check control display, such as warnings/parking brake/coolant temperature /level/ key & seat belt reminder, etc. bmws have been evaluating case by case basis on those who knew where to complain in bmw on this problem and on who could get service. it was their discretion of how much they would cover to repair or replace the defective instrument cluster display based on non-sense criteria , if you're the original owner or not, if you own other bmw, where you purchased your vehicle, etc. the main problem, in most cases, i could not tell what was the exact odometer or other warning messages because all the pixels were missing due to loose/faulty internal wiring of the driver' s instrument cluster display. bmw had fixed a lot of these pixel problems, but many other people were poorly informed of what they could do. there were hundreds if not thousands of consumer who had voiced their concern to bmw directly related to these pixel problems, but bmw still continued to supply and install the same (t defective instrument cluster display. bmw should be mandated to make a permanent fix on these pixel problems and mandate them to pay for all the cost , parts and labor, to repair/replace a defective instrument cluster. *ak | |||
| ENGINE AND ENGINE COOLING | |||
| 05/07/2005 | 4 | ||
| I purchased a 2000, bmw 740il on april 5, 2005. the car had approximately 65,000 miles. since that time, i have had to take the car back to the dealer for coolant system failure 4 times. each time the monitoring system indicated low coolant. the first 2 time, the engin had plenty of fluid. the third time it was suggested by the dealer that the sensor may need replacing. it was replaced on may 2, 2005. on may 7, the engin monitoring system indicated another problem with the coolant level. after the car was parked, coolant began to leak onto the ground. car is currently at the dealer for further repairs. imogene f. clarke | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 12/10/2004 | 79500 | 4 | 11/30/2002 |
| Car is smoking when started or idling, happened after oil and transmission fluid change. large clouds of smoke, taken to dealer 3 times, replaced many items,cost t me 1400. no change in problem. dealer does not have any idea what's wrong. am contacting bmw main office. *jb | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 10/01/2002 | |||
| The dealer says us specifications for the headlights canot be adjusted for safety reasons. consumer states' the headlights do not provide adequate lighting for the road ahead. consumer feels its a manufactures defect. the headlights are at an angle were they are pointing downwards instead of straight ahead. dealer wants to replace both headlight buckets with same buckets that are defected. please provide any further information. mr | |||
| OTHER | |||
| 100 | 05/01/2002 | ||
| Speedometer reads 10% too high - dealer can not fix - dot standard 2.5%. *ph *nlm **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768326 | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 11/08/2009 | 126000 | 1 | |
| I own a 2000 bmw 740il and the reverse went out on the transmission. as i researched this issue i found that it is a common problem and known issue to bmw. i have kept the recommended maintenance and want to lodge a complaint as i believe this to be a recall issue. *tr | |||
| 05/20/2005 | 99 | 0 | 10/21/2004 |
| Rear transmission went out at 99,000 miles | |||
| SEAT BELTS - INTEGRATED CHILD SEAT | |||
| 08/01/1999 | |||
| No child seat tether apparatus, same vehicle delivered 1 month later has (3) tether apparatus hooks built into car. dealer wants over $200 to install same in my vehicle. my 1995 bmw 540i had accessible holes in which to install tether hooks at a cost of $3. why would same model delivered one month later be fully equipped with the safety feature and my vehicle is not. please respond. i appreciate your assistance. thank you. | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 03/26/2006 | 45678 | 1 | 03/23/2006 |
| Two days after purchasing a 2000 bmw 740il with 45,000 miles on it from a friend, i left my driveway and activated the driver's side heated seat. after driving several hundred yards, i began to smell smoke. i stopped the vehicle to try to determine the source of the problem. my wife was following in another vehicle and pulled along side me. i rolled down the window and wife said there is smoke coming out of the window!. i turned off the seat and opened the door and looked at the seat. there was a burnt spot approximately the size of a dime high on the outboard bolster of the driver's seat. i touched the spot and it was extremely hot to the touch. my one and a half year old daughter was strapped in her car seat in the back. before exiting the vehicle, i unlocked all the doors in case i had to go around and pull her from the car. after turning off the seat, the fire stopped. i have researched this issue on several bmw e38 websites and have found several other complaints of this occurrence. one individual said that a service bulletin had been sent to bmw dealers to alert them of this problem in several lines of bmw cars, including some newer models. fortunately, i had not yet utilized the auxiliary climate control timer function that allows the owner to have the car turn on it's heated seats and steering wheel at a pre-set time before the owner enters the car. seeing how quickly the seat caught fire, i have no doubt that if this function had been used, it would have resulted in a catastrophic vehicle fire that could have consumed the seat, since presumably the owner would be inside the home or office and could not witness the fire. *jb | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/12/2010 | 118240 | ||
| Tl-the contact owns a 2000 bmw 740il. the contact stated that while driving at approximately 45 mph, he noticed that the brakes suddenly locked up. he had to pull to the side of the road. he then drove the vehicle home. a few days later, he took the vehicle to a repair shop but the mechanic stated that he could not assist because the brake light was not on. the same failure occurred again a week later. the vehicle was towed to a certified mechanic who inspected the vehicle and replaced the abs unit. the failure occurred again. the vehicle had not been repaired at the time of the complaint. the contact called the manufacturer and filed a complaint. the current mileage was approximately 119,000. the failure mileage was approximately 118,240-bk | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 12/17/2006 | 75000 | 100 | |
| I am writing regarding my 2000 bmw 740il. for the past few months the anti-lock brake system (abs), dynamic stability control (dsc), and brake lights illuminate at random intervals. this indicates that the dynamic stability and anti-lock brake systems are no longer working. there doesn't seem to be a consistent reason for this to happen. i have driven 50 miles on pothole-filled, rain-slicked highways and the lights have remained off. on the other hand, i have started the car in my garage, stepped back in the house to get something, and come back out to find the lights on. typically, i'm just driving straight down a level road and not touching the brake pedal when the lights come on. there are lots of theories as to why this happens. i have ruled out tires because i recently installed four new tires all the same, all properly inflated and the problem persists. i purchased a new battery, but that didn't help. i had the electrical system checked, but it was ok. my independent mechanic, who is bmw factory- trained, cleaned all abs sensors, but that didn't help. we got a fault code to replace the right rear sensor, which we did, but still got the fault code after installing a new sensor. there were no other fault codes. the information above was provided to bmw north america, but they refused to inspect or repair the car unless i paid them. my research indicates that the abs module becomes defective quite frequently on bmws. there are hundreds, if not thousands, of reports of this problem on the internet. it is clearly a safety issue since the system reverts to normal operation, then suddenly fails without warning. in light of nhtsa's recent announcement regarding the importance of electronic stability systems, i urge you to order bmw to replace the defective parts on all vehicles with this problem at no cost to the owner. thank you. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 12/17/2006 | 75000 | 100 | |
| I am writing regarding my 2000 bmw 740il. for the past few months the anti-lock brake system (abs), dynamic stability control (dsc), and brake lights illuminate at random intervals. this indicates that the dynamic stability and anti-lock brake systems are no longer working. there doesn't seem to be a consistent reason for this to happen. i have driven 50 miles on pothole-filled, rain-slicked highways and the lights have remained off. on the other hand, i have started the car in my garage, stepped back in the house to get something, and come back out to find the lights on. typically, i'm just driving straight down a level road and not touching the brake pedal when the lights come on. there are lots of theories as to why this happens. i have ruled out tires because i recently installed four new tires all the same, all properly inflated and the problem persists. i purchased a new battery, but that didn't help. i had the electrical system checked, but it was ok. my independent mechanic, who is bmw factory- trained, cleaned all abs sensors, but that didn't help. we got a fault code to replace the right rear sensor, which we did, but still got the fault code after installing a new sensor. there were no other fault codes. the information above was provided to bmw north america, but they refused to inspect or repair the car unless i paid them. my research indicates that the abs module becomes defective quite frequently on bmws. there are hundreds, if not thousands, of reports of this problem on the internet. it is clearly a safety issue since the system reverts to normal operation, then suddenly fails without warning. in light of nhtsa's recent announcement regarding the importance of electronic stability systems, i urge you to order bmw to replace the defective parts on all vehicles with this problem at no cost to the owner. thank you. | |||
| TIRES | |||
| 02/07/2006 | 65036 | 1 | 08/01/1999 |
| Dt*: the contact stated the sidewall at the bead has cracked. the crack is 10 long. the crack is behind the bead on the wheel which caused the tire to lose air quickly causing the left rear tire to fail. the vehicle was parked when the tire failed. the dealership offered 30% off of a new tire. the manufacturer of the tire is michelin. the tire line/size is: 25545zr18. | |||
| 08/18/2004 | 95000 | 1 | |
| The rear tires were worn and the consumer could see the tire belt. please provide more information. michelin 25545r18 please provide the dot number. *jb | |||
| 12/13/2001 | 1 | 12/01/1999 | |
| Traveling at 65mph on freeway, tire blew out on inner side. had to pull over on left side of freeway. highway patrol had to stop traffic on freeway and had me drive on flat tire to nearest exit to a safe spot for change off tire. tire dealer foud a small nail on face of tire. called michelin and was told that this type of tire would blow out when air got low and tire was on freeway because temperatures got up to 250 degrees on inside of tire. i was told that this was not considered a tire failure and was not covered under any warranty. i was told that as a courtesy they would allow me 50% off a replacement. i consider this a very serious tire failure.*ak i was put in a deadly situation and had to be extricated by the highway patrol because the blow out did not allow me to safely get out of the left lane and out of harms way. if a tire blow out on the freeway is the expected result of a slow leak from a small nail, this tire should be recalled. the customer service rep at michelin (phone 800-847-3435) told me that if i made any further complaints to the car dealer or anyone else, they would disallow the 50% discount on the replacement tire. this alone should tell you that there is a serious problem here. (dot number: ucx289 tiresize: 235 60 16) | |||
| TIRES - TREAD/BELT | |||
| 09/15/2004 | 1 | ||
| Michelin tire: size 2554518 a/s pilot; upon walking away from the rear of the vehicle, the consumer discovered a white substance on the rear tire. after examining closer, it was the tread belts showing through the middle of the tire. this problem is also showing on the other rear tire. michelin has been in contact but issue not resolved. please provide details. *nm | |||
| UNKNOWN OR OTHER | |||
| 12/13/2010 | 97000 | ||
| I have a 2000 bmw 740il that is very hard to read from the dash board or the instrument panel. i cannot read the exact mileage on the car, outside temperature or any other information that comes to the screen behind the steering wheel. i would like to have this fix since it is a safety hazard. any idea of what to do from this point will be of great help. | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 09/15/2003 | 64540 | 5 | |
| I had been experiencing slight vibrations in the steering wheel while on i-95. a while later, i began to sense a very slight control issue with the car as it seemed to wobble just a bit and decided it was best to pull off at the approaching exit. at the top of the exit i began to merge with the other road when i heard and felt a thump-thump sound. i then felt the rear of my vehicle drop to the pavement with a loud scraping sound and an instant later i saw one of my wheels whizzing pass the driver's window and across the road into the woods about 150 feet from my vehicle. the tire was retrieved and it seemed to be properly inflated and mounted on the wheel. inspection of the rear driver's side hub showed that all five lug nuts had been sheared with the ends still firmly in place. i retrieved three of the other ends of the lug nuts that had broken off and the threaded portions did not show any signs of unusual wear. they simply all sheared off. a passer-by took digital pictures of the hub, tire, and wheel along with the lug nuts that i now have. i am extremely concerned about the public safety issues raised by this incident since it seems to be a case of either (1) material failure, or, (2) problems associated with the installation of the wheels by the dealer. subsequent discussions with the dealer and bmw made it clear that they had absolutely no interest in determining the cause of the failure. they were simply intent on having it classified as an accident that would have financial consequences for me and my insurance company and none for them. i'm left wondering whether my experience with this vehicle is an isolated case or another unsuspecting driver will experience the same problem under much less advantageous circumstances that could easily result in the loss of life. consequently, i'm hopeful that someone at nhtsa will be able to get some solid answers about the cause and not leave it to conjecture by bmw. *la | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| ME | WESTBROOK | 04092 | BILL DODGE BMW | (207) 854-3200 |
| NC | CHARLOTTE | 28227 | HENDRICK BMW | 704 535-0885 |
| NH | NASHUA | TULLEY BMW | ||
| NY | OYSTER BAY | OYSTER BAY BMW | ||
| OH | DAYTON | 45406 | FRANK Z IMPORTS | 937-890-5323 |
| SC | COLUMBIA | 29204 | PHILIPS AUTO |