Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 08/09/2007 | 1 | ||
| Family & i had been in vancouver bc for vacation. we began our return trip home, crossed the canadian peace arch border into the us @ approximately 9pm wedsnesday evening. about 1am early thursday morning we heard a loud noise coming from the right rear, followed by our vehicle suddenly loosing control & swerving in all 3 lanes of interstate 5 southbound. we pulled over on the left shoulder as it was the quickest route to safety. we called for help, once a state trooper arrived we inspected the vehicle & learned our right rear tire had blown, we also noticed a leaking fluid from the vehicle. once the tow truck arrived & started to pull the vehicle onto his flatbed, we learned the right rear rim had completely split, & the entire inner lip assembly was missing. we arrived at a portland oregon dealership around 3 am and waited in the parking lot for business to open. once open a tech inspected the vehicle. we learned that the rear rim blew and sent metal shrapnel flying everywhere. 1 piece hit the rear strut and pierced a hole in it, leaking shock fluid everywhere. 1 piece hit the muffler and popped a hole through that. 2 pieces pierced the undercarriage of the vehicle and actually went into the trunk. 1 of the pieces in the trunk hit the battery in the right rear and decommission it. the portland oregon bmw dealer did just emergency repairs enough to get us home. they replaced the battery, the rear strut, & did some programming required for the new battery. once home, we noticed the smell of gas as well as error messages in the instrument cluster regarding the gas cap being open. after doing a few days of research, i learned of 2 other owners who had the exact same brand of wheels (sevas - sevasheels.com) experience the exact same problem where the rim would split in two and come apart during drive. i have also heard from multiple owners that no matter how hard their tire shop tries, they can not properly balance the tires, resulting in heavy vibration when driving. *tr | |||
| 12/22/2004 | 1 | 05/15/2003 | |
| I lease a bmw 745li. the lease began may 15, 2003. over the last few months three tires had to be replaced. the last two went flat as a result of driving at night over a low curb (a small island in the center of the road approximately 4 inches high) that had been installed since i last traveled that route. both tires on the drivers side went flat. i had stopped for a traffic light behind two other cars and did not see the curb (i have pictures). since i was accelerating from a stop the speed of the car was slow as the tires went over the curb. the tires could not be repaired and had to be replaced at a cost of over $800. other cars went over the same curb with no consequences. i believe these tires are defective or are not appropriate for this car. the original tires were 245/50/r18 bridgestone turanza. i've reported this to bmw customer service in new jersey and they refused to accept any responsibility or compensate me for all or part of the cost.*ak | |||
| TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS | |||
| 04/15/2003 | 6000 | ||
| Tire pressure monitor fails from beginning. | |||
| TIRES - TREAD/BELT | |||
| 03/24/2005 | 37000 | 1 | 05/15/2003 |
| On march 24th 2005 a dunlop (goodyear) m3 wintersport snow tire literally disintegrated on the expressway. the tread separated from the sidewalls and destroyed my inner wheel well of my 2003 bmw 745li. if not for the observant driver to my right who knows what would have happened. just tires threw out the tread portion but kept the sidewalls despite my asking them to hold all pieces for 1 day till i could get back there (bloomingdale, il.) goodyear picked up what was left of the sidewalls and decided it was a tire pressure issue??? just tires inspected the tire at my insistence and found no punctures. also other 3 tires were inflated to the correct pressure. goodyear may have issues with this tire and i believe they have a fauty product. they did not reimburse me for the damage to my car. they did give me a new tire. the tires were almost new...maybe 4k miles on them. mike dybas 847-334-6400 | |||