Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||||||||||||
| 12V502000 | BMW of North America, LLC | from 08/23/2004 to 07/24/2008 | V (Vehicle) | 45500 | ODI | BMW of North America, LLC | 10/17/2012 | 10/18/2012 | ||||||||
| Defect Summary | Bmw is recalling certain model year 2005-2008 7-series vehicles, equipped with the comfort access option, and manufactured august 23, 2004, through july 24, 2008. the affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to park when the driver presses the start/stop button to shutdown the engine. if the driver presses the engine start/stop button 2 or 3 times within a short time interval, the system may shift the transmission to neutral rather than park. if using the electronic key (comfort access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in park. | |||||||||||||||
| Consequence Summary | If the driver exits the vehicle with the transmission in neutral and the parking brake is not applied, the vehicle may rollaway. unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle. | |||||||||||||||
| Corrective Summary | Bmw will notify owners beginning in november 2012, but will not have revised software available to remedy the vehicles until march 2013. owners may call bmw at 1-800-525-7417 or email bmw at customerrelations@bmwusa.com. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||
| EA12002 | BMW of North America, LLC | 04/10/2012 | 01/24/2013 | Vehicle Rollaway | 12V502000 | |
| In a letter dated october 16, 2012, bmw of north america, llc (bmw) submitted a defect information report (dir), nhtsa recall no. 12v-502 to nhtsa identifying a safety defect involving the possibility of unattended vehicle rollaway in my 2005 through 2008 bmw 7-series (approximately 45,000) vehicles equipped with the comfort access option.the comfort access option allows the driver to start and stop the engine (by pressing the engine start / stop button) without inserting the key fob into the vehicles key slot in the instrument panel.subject vehicles not equipped with the comfort access option require the key fob be inserted the key slot to start the engine.upon removal of the key from the key slot the vehicle will automatically shift to park if the driver has not done so using the gearshift lever.sunject vehicles equipped with the comfort access option are designed such that when the vehicle is stopped with the service brakes applied and the transmission in drive or reverse, the driver can push the engine start/stop button one time, stopping the engine and automatically shifting the transmission to park.in its dir, bmw identified a condition such that if the driver depressed the start-stop button multiple times in rapid succession, the transmission could shift to neutral instead of park.with the transmission in neutral, depending on the slope of the road, the vehicle could rollaway if unattended.in review of data submitted to the office of defects investigation (odi) and of reports submitted to bmw, odi identified 20 reports alleging vehicle rollaway involving vehicles equipped with comfort access.the vehicles identified in these reports are all subject to recall 12v-502.ten of these reports were identified as likely related to the defect described in recall 12v-502.two of the reports are likely related to other mechanical failures.the remaining 8 allegations of vehicle rollaway could not be associated with a specific cause.there are 32 reports alleging vehicle rollaway in the subject vehicles not equipped with the comfort access option.a vehicle based safety defect trend was not identified in these reports.subject vehicles not equipped the comfort access option will automatically shift to park once the key fob is removed from the key slot.in this regard these vehicles behave similarly to those with traditional mechanical keys where the key cannot be removed from the ignition unless the vehicle is shifted to park.the difference between these vehicles and the subject vehicles with the comfort access option is that in the comfort access equipped vehicles, the engine can be started and stopped without the key fob in the key slot.odi reports 10429922 and 10419177 noted in the ea opening resume were determined to be vehicles not equipped with the comfort access option and odi did not identify a vehicle based safety defect associated with these incidents.this investigation is closed.the odi report cited above can be reviewed at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:10185770 | ||||||
| EA12002 | BMW OF NORTH AMERICA, LLC | 04/10/2012 | Vehicle Rollaway | |||
| In response to the office of defects investigation's (odi) information request (ir) for pe11-025, bmw provided odi with 1 complaint and 46 field reports relating to either incidents of unattended vehicle rollaway or vehicle movement after the driver expected the vehicle gearshift to automatically shift to park.odi's analysis of the data provided by bmw identified 14 crashes and 5 alleged injuries.odi has also identified 3 additional reports in its database alleging vehicle rollaway incidents of which 2 resulted in crashes. the subject vehicles are all equipped with push-buttons (start/stop button) to control starting/stopping the engine and shift-by-wire gearshift systems controlled by a column mounted selector lever behind the steering wheel.the start/stop button also controls switching the ignition and the radio ready state on and off.shift-by-wire systems replace the traditional mechanical connection(e.g., cable or linkage) between the gearshift and automatic transmission with an electronic connection controlled by a computer module.when parking the vehicle, the driver has the capability to manually shift the vehicle to park by pressing the park button on the end of the electronic gearshift lever.however, the instructions for engine shutoff provided in the owner's manual state that pressing the start/stop button serves the dual function of switching off the engine and automatically shifting the transmission to park.in response to odi's information request for pe11-025, bmw described several circumstances where the subject vehicles may shift to neutral when the driver may expect it to automatically shift to park.first, for comfort access system (cas) vehicles, if the transmission is in neutral when the key fob is in the ignition slot and the start/stop button is pressed to shut-off the engine, the transmission will remain in neutral.this is referred to as the carwash mode and is a normal operating feature of the vehicles that is described in the owner | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/06/2012 | 80000 | ||
| Tl- the contact owns a 2006 bmw 750i. the contact stated that while driving 65 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for inspection where the failure could not be replicated. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 80,000. mah | |||
| 09/06/2012 | 80000 | ||
| Tl- the contact owns a 2006 bmw 750i. the contact stated that while driving 65 mph, the vehicle stalled without warning. the vehicle was taken to the dealer for inspection and they stated that they could not determine the cause of failure. the vehicle was not repaired. the manufacturer was notified but provided no assistance. the failure mileage was 80,000. ap | |||
| 01/10/2013 | 85000 | ||
| Tl* the contact owns a 2006 bmw 750i. the contact stated that when driving at various speeds and when the vehicle was idle, the gear shifter would independently move out of gear. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was contacted and offered no assistance. the failure and current mileages were approximately 85,000. the vin was unavailable. | |||
| 01/10/2013 | 85000 | ||
| Tl-the contact owns a 2006 bmw 750i. the contact stated that when driving at various speeds and when the vehicle was idle, the gear shifter would independently move out of gear. the vehicle was not inspected by a dealer or an independent mechanic. the manufacturer was contacted and offered no assistance. the failure and current mileages were approximately 85,000. the vin was unavailable. kmj | |||
| 10/10/2012 | 50000 | ||
| Tl- the contact owns a 2006 bmw 750i. the contact stated that while driving approximately 25 mph, a strange bang could be felt in the rear of the vehicle. the vehicle was taken to the dealer where it was confirmed that the transmission had failed and needed to be replaced. the failure recurred several times and was taken to the dealer on each occasion. the manufacturer was contacted and informed the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 50,000 and the current mileage was 60,000. the vin was not available. mah | |||
| 01/10/2013 | 85000 | ||
| Tl-the contact owns a 2006 bmw 750i. the contact stated that while driving at various speeds and while sitting in idle the gear shifter would move out of place. the vehicle has not been inspected by a dealer or an independent mechanic. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 85,000. the vin was unavailable. tb | |||
| 10/10/2012 | 50000 | ||
| Tl- the contact owns a 2006 bmw 750i. the contact stated that while driving approximately 25 mph, a strange bang could be felt in the rear of the vehicle. the vehicle was taken to the dealer where it was confirmed that the transmission had failed and needed to be replaced. the failure recurred several times and was taken to the dealer on each occasion. the manufacturer was contacted and informed the contact that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 50,000 and the current mileage was 60,000. the vin was not available. mah | |||
| 10/10/2012 | 50000 | ||
| Tl - the contact owns a 2006 bmw 750i series. the contact stated that while driving approximately 25 mph, the contact felt a bang coming from the rear end of the vehicle. the contact stated stated he thought he had been rear ended but there was no vehicle behind. the vehicle was taken to the dealer for a diagnostic testing. the technician stated the transmission had a fault and needed to be replaced. the contact stated the vehicle was taken to the dealer on several occasion for the same failure. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 50,000 and the current mileage was 60,000. the vin number was not available. dr | |||
| 01/01/2013 | 135000 | ||
| Tl- the contact owns a 2006 bmw 750i. the contact stated that while trying to accelerate, the transmission fault light illuminated and the vehicle did not respond to acceleration attempts. the vehicle was moved to the shoulder where the vehicle was shut down then restarted but the failure recurred. the vehicle was able to be driven to the contact's residence. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 135,000. mh | |||
| 01/01/2013 | 135000 | ||
| Tl- the contact owns a 2006 bmw 750i. the contact stated that while trying to accelerate, the transmission fault light illuminated and the accelerator pedal failed to respond. the vehicle was moved to the shoulder where the vehicle was shut down then restarted but the failure persisted. the vehicle was able to be driven to the contact's residence. the vehicle was not taken to a mechanic. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure and current mileages were 135,000. mh | |||
| 07/14/2011 | 162000 | 1 | |
| I want to start by saying, i have owned 7 series since 1991, my first purchase was the 735i, 745 and now the 750i. the 750i is by far a much better driving machine, however with all the problems i have had with it, i wish i would have kept my 745i!!! it's been one problem after another! now, i have a problem with the car rolling forward or backwards while park!! if you hit the start/stop button it would go into park (the indicated p lights up) but then the car rolls forward depending on if you are park on a incline/decline. since that started, now i get a message stating ?transmission fault? and it will not shift out of 2nd gear!!! the self-close driver side door works when it wants too!!! at this point, i will not allow my wife to drive the car for fear that she will get hurt with my kids in the car! it actually rolled into my garage door while sitting in the garage!!! i am sure that i?m not the only person with this problem, this needs to be correct immediately! i have complaint to several individuals within bmw and no actions seems to be taken to help remedy this problem. i have spent over $10k in repairs and continue to have problems!!!! *tr | |||