Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
09/05/2012100000
 Tl- the contact owns a 2006 bmw 750li. the contact stated that while driving 40 mph, the contact depressed the brake pedal but the brake booster did not activate. the vehicle was taken to the dealer for inspection and they stated that the vacuum pump and the brake booster failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified who confirmed that the vehicle was not included in recall nhtsa campaign id number: 10v446000 (service brakes, hydraulic: power assist: vacuum). the failure mileage was 100,000. pmb
09/05/2012100000
 Tl- the contact owns a 2006 bmw 750li. the contact stated that while driving 40 mph, the contact depressed the brake pedal but the brake booster did not activate. the vehicle was taken to the dealer for inspection and they stated that the vacuum pump and the brake booster had failed and they needed to be replaced. the vehicle was not repaired. the manufacturer was notified and they stated that his vehicle was not included in recall nhtsa campaign id number: 10v446000 (service brakes, hydraulic:power assist:vacuum). the failure mileage was 100,000. ap
SERVICE BRAKES, HYDRAULIC
10/19/201167000
 Tl- the contact owns a 2006 bmw 750li. the contact stated that the parking brake would not latch, causing the vehicle to roll away when parked and shut off. in addition, the automatic door latch was inoperable and while driving 30 mph, he had to hold the driver side door to keep it from opening. the vehicle was taken to the dealer who advised that there were no recalls for the vehicle and offered no assistance. the manufacturer was not notified of the failures. the failure mileage was 67,000. kmj
10/19/201167000
 Tl-the contact owns a 2006 bmw 750li. the contact stated the parking brake does not latch causing the vehicle to move when it was parked. the automatic door latch does not lock. the contact stated while driving 30 mph he had to hold the driver side door to keep it from opening. the vehicle was taken to the dealer who stated there are no recalls and offered no assistance. the manufacturer was not notified. the failure mileage was 67,000. mw
09/23/2011
 After receiving a recall letter from bmw for the brake vacuum pump (recall campaign no. 10v-446), i took the car to crevier bmw but was told they didn't have the part. never heard back from crevier bmw, forgot about it until the brakes completely failed without warning. had the car towed to the nearest dealer in irvine. they replaced the vacuum supply line but not the vacuum pump. they recommended i replace the leaking vacumm pump at my cost of over $900.the description of the problem included in the recall letter from bmw specifically indicates that the leak from the vacuum pump into the vacumm hose, is the root of the problem. i spoke to j, mcclain at bmw and she said that the recall is a federal mandate and this mandate only requieres them to replace the line not the pump.
09/22/2011119000
 Tl* the contact owns a 2006 bmw 750li. the contact stated that while driving approximately 15 mph, she applied the brakes, but the brakes did not respond. the contact was able to stop the vehicle and had it towed to the dealer. the technician stated that the master cylinder, vacuum supply line, and brake booster would have to be replaced under the recall associated with nhtsa campaign id number 10v446000 (service brakes, hydraulic:power assist:vacuum). the technician also stated that the vacuum pump would have to be replaced, but it was not covered under the recall. the contact stated that the recall indicated that the vacuum pump was the source of the failure and it should have been replaced. the vehicle was not repaired. the approximate failure mileage was 119,000.
09/23/2011
 After receiving a recall letter from bmw for the brake vacuum pump (recall campaign no. 10v-446), i took the car to crevier bmw but was told they didn't have the part. never heard back from crevier bmw, forgot about it until the brakes completely failed without warning. had the car towed to the nearest dealer in irvine. they replaced the vacuum supply line but not the vacuum pump. they recommended i replace the leaking vacumm pump at my cost of over $900.the description of the problem included in the recall letter from bmw specifically indicates that the leak from the vacuum pump into the vacumm hose, is the root of the problem. i spoke to j, mcclain at bmw and she said that the recall is a federal mandate and this mandate only requieres them to replace the line not the pump.
09/22/2011119000
 Tl* the contact owns a 2006 bmw 750li. the contact stated that while driving approximately 15 mph, she applied the brakes, but the brakes did not respond. the contact was able to stop the vehicle and had it towed to the dealer. the technician stated that the master cylinder, vacuum supply line, and brake booster would have to be replaced under the recall associated with nhtsa campaign id number 10v446000 (service brakes, hydraulic:power assist:vacuum). the technician also stated that the vacuum pump would have to be replaced, but it was not covered under the recall. the contact stated that the recall indicated that the vacuum pump was the source of the failure and it should have been replaced. the vehicle was not repaired. the approximate failure mileage was 119,000.
09/23/2011
 After receiving a recall letter from bmw for the brake vacuum pump (recall campaign no. 10v-446), i took the car to crevier bmw but was told they didn't have the part. never heard back from crevier bmw, forgot about it until the brakes completely failed without warning. had the car towed to the nearest dealer in irvine. they replaced the vacuum supply line but not the vacuum pump. they recommended i replace the leaking vacumm pump at my cost of over $900.the description of the problem included in the recall letter from bmw specifically indicates that the leak from the vacuum pump into the vacumm hose, is the root of the problem. i spoke to j, mcclain at bmw and she said that the recall is a federal mandate and this mandate only requieres them to replace the line not the pump.
09/22/2011119000
 Tl-the contact owns a 2006 bmw 750li. the contact stated that while driving approximately 15 mph, she applied the brakes, but the brakes did not respond. the contact was able to stop the vehicle and had it towed to the dealer. the technician stated that the master cylinder, vacuum supply line, and brake booster would have to be replaced under the recall associated with nhtsa campaign id number 10v446000 (service brakes, hydraulic:power assist:vacuum). the technician also stated that the vacuum pump would have to be replaced, but it was not covered under the recall. the contact stated that the recall indicated that the vacuum pump was the source of the failure and it should have been replaced. the vehicle was not repaired. the approximate failure mileage was 119,000. sm.
09/22/2011119000
 Tl- the contact owns a 2006 bmw 750li. while driving at approximately 15 mph the contact depressed the brake pedal and the brakes would not respond. the contact was able to stop the vehicle and had it towed to the dealer. the technician stated the master cylinder, the vacuum supply line and the brake booster would have to be replaced under the recall nhtsa campaign id number: 10v446000 (service brakes, hydraulic:power assist:vacuum). the technician stated the vacuum pump would have to be replaced but it was not covered under the recall. the contact stated the recall indicated the vacuum pump was the source of the problem and it should have been replaced. the vehicle was not repaired. the approximate failure mileage was 119,000. ds
01/18/2010500001
 On 1-25-2010 i was going to new port beach and traveling on fwy405n. about 5 minutes before the place of accident my car started swirling about 2' left and right and i was very worried. there was no sign on the dashboard because for any kind trouble to the car there is always some thing or other cautioning driver of steps to be taken. also because i was about 10 minutes away from my destination so i continued to drive very cautiously. in about 5 minutes timecar started swirling very violently right and left and brakes and steering control was not working as i tried my best to control the car. this happened close to fwy73 exit. though i was continuing to 405n i was on most left lane close to diamond lane. after violent swirling right and left during that action car took a complete 180 degree turn and quietly stopped very close to and parallel/adjacent to center divider facing to on coming traffic. i was safe without any hurt. i immediately called 911 and then i called home and then i called my contact to whom i was going to see. after hwy patrol arrived i saw that both the back wheels were tilted at 60 degree angle and when car was taking 180 degree turn bumper touched the center dividing wall and came off. this was total damage to the car. no other vehicle was involved in this accident and i did not hit any other stationary object. bmw does not want to entertain this and my insurance company liberty mutual is consistently telling that i am responsible for the accident and i hit the car with a standing object. i am asking for that they should investigate it properly by reading in the car computer that what was the reason of accident and what was mileage i was traveling. also why brakes and steering stopped working which could have helped me in preventing this accident. i am not looking for any gains but trying to see that more people may not get involved in these accidents and may not be as lucky as i was. i sincerely need your help. please help! help! help! *tr
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
04/10/2012679701
 Took my car in to be serviced and was informed of this leak in the vacuum pump and steering switch. consequently, i seen there was a recall for 2006 bmws with a nhtsa campaign id number of 10v446000 with a recall date of 2012-10-01 for the vacuum pump. i called the dealership and they told me my car wasn't included.....but i believe it should be. *tr
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
12/21/2009760001
 2006 bmw 750li. consumer states complete loss of braking system. *tgw the consumer was able to use the manual transmission to downshift to first gear. at the time of the brake failure, there was no warning on the electronic dashboard to suggest any malfunction of the engine, brake fluid, front brakes etc. according to the service invoice, the vacuum pump leaked oil into the vacuum supply hose to the brake booster which caused the booster to fail. *jb