Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| SIB-32-04-07 | 06/01/2010 | 10036979 | Ready | 04/25/2011 | |
| SIB-32-04-07 | 06/01/2010 | 10036979 | Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm | 04/25/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SIB-32-04-07 | 06/01/2010 | 10036979 | Ready | 04/25/2011 | |
| SIB-32-04-07 | 06/01/2010 | 10036979 | Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm | 04/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/12/2012 | 34428 | 1 | |
| I own an 2006 bmw 750li, vin#. [xxx], with about 34,428 miles on the care. i am getting a message every now and then since 2 days on the dashboard that mentions that the fluid is low and pressure loss in the hydraulic system. when i drive, i feel that it is getting harder to turn at sharp angels. i now see the fluid loss on my garage floor after i saw the message on the dashboard. i researched on the www.bmwusa.com website, and i see that there is a recall campaign for the exact same issue on newer vehicle models (model year 2012-13 bmw x5 sav and model year 2013 bmw x6 sac), caused by the steering gear housing which causes the with fluid and hydraulic pressure loss under the campaign # 12v-267: steering gear which describes the problem as below on the recall campaign notice. description of problem the issue involves the steering gear. due to a machine process error at the supplier, a snap ring in the steering gear housing can loosen during vehicle operation. this would lead to leakage of power steering fluid flowing into the rubber boot of the steering gear, causing a pressure loss in the hydraulic system. the result is a loss of power steering assist. steering function will be maintained; however, the effort required to steer the vehicle will be significantly higher. in some cases, power steering fluid can spray onto hot exhaust components. therefore, an engine compartment fire may occur. i later called back the local dealer united bmw in roswell, ga to report about the recall and the service rep said, my vin# doesn't show up on this recall and so i would have to call bmwusa or nhtsa to report this issue. hence i am reporting this to the nhtsa. please let me know what the next steps would be and if i can get the issue fixed und er the recall notice # 12v-267: steering gear. look forward to your advice. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 08/12/2012 | 34428 | ||
| I own an 2006 bmw 750li, vin#. wbahn83596dt25786, with about 34,428 miles on the care. i am getting a message every now and then since 2 days on the dashboard that mentions that the fluid is low and pressure loss in the hydraulic system. when i drive, i feel that that it is getting harder to turn at sharp angels. i now see the fluid loss on my garage floor after i saw the message on the dashboard. i researched on the www.bmwusa.com website, and i see that there is a recall campaign for the exact same issue on newer vehicle models (model year 2012-13 bmw x5 sav and model year 2013 bmw x6 sac), caused by the steering gear housing which causes the with fluid and hydraulic pressure loss under the campaign # 12v-267: steering gear which describes the problem as below on the recall campaign notice. description of problem the issue involves the steering gear. due to a machine process error at the supplier, a snap ring in the steering gear housing can loosen during vehicle operation. this would lead to leakage of power steering fluid flowing into the rubber boot of the steering gear, causing a pressure loss in the hydraulic system.the result is a loss of power steering assist. steering function will be maintained; however, the effort required to steer the vehicle will be significantly higher.in some cases, power steering fluid can spray onto hot exhaust components.therefore, an engine compartment fire may occur. i later called back the local dealer united bmw in roswell, ga to report about the recall and the service rep said, my vin# doesn't show up on this recall and so i would have to call bmwusa or nhtsa to report this issue. hence i am reporting this to the nhtsa. please let me know what the next steps would be and if i can get the issue fixed und er the recall notice # 12v-267: steering gear. look forward to your advice. | |||
| 01/18/2010 | 50000 | 1 | |
| On 1-25-2010 i was going to new port beach and traveling on fwy405n. about 5 minutes before the place of accident my car started swirling about 2' left and right and i was very worried. there was no sign on the dashboard because for any kind trouble to the car there is always some thing or other cautioning driver of steps to be taken. also because i was about 10 minutes away from my destination so i continued to drive very cautiously. in about 5 minutes timecar started swirling very violently right and left and brakes and steering control was not working as i tried my best to control the car. this happened close to fwy73 exit. though i was continuing to 405n i was on most left lane close to diamond lane. after violent swirling right and left during that action car took a complete 180 degree turn and quietly stopped very close to and parallel/adjacent to center divider facing to on coming traffic. i was safe without any hurt. i immediately called 911 and then i called home and then i called my contact to whom i was going to see. after hwy patrol arrived i saw that both the back wheels were tilted at 60 degree angle and when car was taking 180 degree turn bumper touched the center dividing wall and came off. this was total damage to the car. no other vehicle was involved in this accident and i did not hit any other stationary object. bmw does not want to entertain this and my insurance company liberty mutual is consistently telling that i am responsible for the accident and i hit the car with a standing object. i am asking for that they should investigate it properly by reading in the car computer that what was the reason of accident and what was mileage i was traveling. also why brakes and steering stopped working which could have helped me in preventing this accident. i am not looking for any gains but trying to see that more people may not get involved in these accidents and may not be as lucky as i was. i sincerely need your help. please help! help! help! *tr | |||