Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
07E069000BMW OF NORTH AMERICA, LLC E (Equipment)67509/13/2007MFRBMW OF NORTH AMERICA, LLC09/06/200709/06/2007
Defect SummaryCertain aftermarket bmw bike carriers, p/n 82110393954, sold for use on my 2005 bmw x3 and x5 vehicles. a pinch bolt exists between the bike arm bracket and the upright assembly of the hitch style bicycle rack.
Consequence SummaryWhen moving the bike arm bracket to its down position, this pinch point has the potential of causing a severe injury to the user's finger or hand.
Corrective SummaryBmw will notify owners and provide a repair kit along with repair instructions free of charge. the recall began on september 13, 2007. owners can contact bmw customer relations and services toll-free at 800-831-1117.
NotesCustomers may contact the national highway traffic safety administration

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
10/08/20121
 Bmw r1200gs adventure fuel pump flange has multiple cracks around perimeter of flange. failure results in raw fuel being sprayed from connection when fuel pump is running. *tr
10/08/2012
 Bmw r1200gs adventure fuel pump flange has multiple cracks around perimeter of flange. failure results in raw fuel being sprayed from connection when fuel pump is running.
10/25/2011
 When i purchased the 530i 2007 bmw i wasn't aware of the faulty rear middle seatbelt. i think it could have been defective. since no one probably sat in that seat it wasn't noticed. i think it should be a lifetime warranty and i should not have to pay any payment to have it fixed.
02/08/2011
 Windshield wiper blades chatters and does not clear the rain! on 2010 bmw x6 vin #5uxfg4c52al226205
11/16/2010
 The sparkplug has blown completely out the head of my 2003 mini cooper, i went on line and found out that this is becoming a common problem.
09/26/2010
 2006 bmw mini cooper, 2 door. car suddenly loses power, shudders and engine shuts down. occurs randomly. has occurred 6 times since car was purchased, most recent occurrence september 2010. each time car was taken to dealer. each time dealer said it was fixed. dealer does not share engineering information; so, i cannot determine exactly what was done. dealer had to get mini cooper engineers for consultation on several occasions. repair orders mention a part called the vanos on several occasions. sudden lose of power appears to me to be a safety issue. dealer has not been able to repair. mini cooper of north america has said there is no problem for them to remedy.
05/31/2010
 The driver and passenger windows, front and rear, are defective. the double panes separate, causing a white film to gradually appear and eventually take over the whole window, obstructing view. attempts to resolve directly with bmw were futile due to warranty expiration. however, a new window was installed due to breakage during the last winter storm, and already it is showing signs of the same problem. the incident date here refers only to the newest window which was just installed. it is not certain when the other windows began evidencing the same problem but it is obvious that the problem just gets worse over time. at the time of this writing i do not know the manufacturer of the glass but i am working on finding out so i have just picked a random name so that i can submit the complaint.
12/29/20091
 Seat heater on 2004 bmw 530i (e60) overheated and became very hot. smell of burning. resulted in black charring to the leather seat. no actual flames from overheating. seat had previously caught on fire resulting in call to fire department to extinguish smoldering seat material. entire seat was replaced in august, 2005, after prior recall remedy (nhtsa id number 04v575000) was supposedly completed. *tr
11/20/20091
 I have been encountering an ongoing problem with headlight glare. when i drive at night especially on the nj parkway or turnpike the glare from the new high intensity and blue headlights is so strong that i have to take measures to stop it. i am forced to lower my side view and rear mirrors so i do not have blinding glare from behind. i am at the point of avoiding driving highways at night because of the intensity of glare both coming at me and especially behind me. being forced to lower the side and rear mirrors could be potentially dangerous if i need to shift lanes or stop suddenly. this problem appears to be getting worse through the years. i know many of my friends and relatives have the same opinion about the increase in headlight glare. i wonder who regulates and approves the safety of these hid lights. they are blinding and a distraction. they have the potential to cause accidents. as older cars are replaced with new ones that have these headlights the roadways will be flooded with blinding headlight glare. why after study of this problem and knowing that there are many complaints does the nhtsa avoid doing something about this before the situation gets out of control. the older headlights with yellow tints have acceptable degrees of glare. however the new ones should not be allowed on new automobiles or as replacement headlights. this is a formal complaint about this issue. please advise me if there are any current actions being taken by nhtsa to resolve this problem. i plan to write my congressman also. thank you *tr
02/21/20061
 I own a 2003 745li, bought it certified used in 2006. i have so far had air conditioning problems, oil leaks, transmission failures and leaks, power window failure and so many electrical problems that they are too numerous to list. my car is literally in the shop once a month. as of july 2009 the vehicle has 63,000 miles and trust me, it has been maintained perfectly. it even passed a 160 point inspection for the ez care auto extended warranty and proceeded to break down 3 weeks later, how is that even possible? i paid close to 70k for a used vehicle. i could have bought two brand new top of the line japanese cars. *tr
09/29/20081
 I have the dct transmission with my 2008 bmw m3 and the lag is very unsafe. dealer saying no fix and problem not unsafe. *tr
05/26/20091
 Cars rpm will not stay stable . go up @down when idling. check engine light comes on goes out when accelerating. replace thermostat . radiator. fan and fuel pump prior to this due to car over heating then came failure of cracked cylinder in engine. still no mechanic can diagnosis even with computer scope help. *tr
05/05/20081
 Reverse in my 2000 323i bmw went out. transmission needs to be replaced. *tr
01/29/20091
 A little while back an error message came up on the dashboard of my car saying there was a malfunction with the tire pressure monitor. not long after, i left my office one night; i get in my car with my coworker and begin driving. as i drove we both heard a screeching noise from my car and the car was struggling to accelerate, cars behind me begin to honk and drive around me leaving me in a very dangerous situation where a car may hit me or my car. i was stuck in the middle of traffic with my car almost completely disabled. the next day i had the car picked up from my home and dropped off by a service center. they call me a couple of days later saying there was damage done to all the tires of the car and the pressure monitor for the tires. the tires for this car are special tires with pressure monitors to indicate when they are low on pressure or flat. i've only put 6500 miles on the car and driven it with a lot of care under normal conditions. the service center is saying i inflicted the damage and they want me to pay for it. i had begun speaking with friends who have the same car and they all said they are experiencing the same problem. please look into the situation and respond as soon as possible. this can be very dangerous. *tr
01/28/20091
 Plastic radiator neck broke during travel last week, causing vehicle to not be drivable. i purchased a new radiator and am having it installed by an independent mechanic. this is now the third radiator for this car and there are numerous reports of the same defect in many other bmw 740i. *tr
12/19/20081
 My 1999 bmw 540i sport caught fire 12/19/08 while it was sitting in the driveway of my home. i noticed flames about 1:30 am coming from the sides of the hood. i had driven the car to dinner that night and it was parked and locked in my driveway. i just happened to notice the flames through the window of my house. called fire department and car was totally burned and melted. only the rear trunk area was left. i could find no mention of this type of fire occurring on the websites of consumer complaints. no recalls that i could find. my car was well maintained while i had it. the previous owner had good records also. i had only owned it about 6 months. it was bought from the previous owner. *tr
06/30/20081
 I own a 2003 bmw z4 and have had two fuel pumps and filter replacements. the car has approximately 21,500 miles. the first failure was june 2008. the second failure occurred within 1,000 miles of the first replacement. bmw dealer maintains it is ethanol in the premium gas i buy, which is from chervron. the fuel pump is supposedly subject to failure if the ethanol content exceeds 10% or more. i had the chevron fuel tested and it falls within the 10% limit. all fuels in the pacific northwest contain up to 10% ethanol. i find it hard to believe that bmw cannot design a fuel pump to handle the fuels sold in the u.s. i supect the fuel pump design is faulty. anyway i am out about $2000 and i am afraid to drive the car very far from town. *tr
10/20/20081
 In rush-hour traffic, (clear weather, 45 degrees, sunny, dry) i was following behind a dump truck. he stopped, and i applied my motorcycle's brakes. they grabbed, as they always do, but then released. i continued to squeeze the brakes, hoping the abs would re-apply, but it never did. the front end of my bike slid under the rear of the dump truck at about 5mph, damaging the windscreen, instrument cluster, and right mirror. the anti-lock braking system (abs) is not reliable on this motorcycle! *tr
02/01/20081
 I have a 2006 3 series with a malfunctioning air bag indicator system. this vehicle series was recalled under nhtsa action number ea08001. i have contacted bmw north america twice and they will not confirm that i am in the recall but each time ask me to take the car to the dealer to have the issue repaired at my expense. the seat belt and airbag light in conjunction with the airbag is not active in the passenger seat is always on when a passenger is in the seat. this malfunction has been on going for at least six months. bmw na also claims not to have a vin number list that they have in their possession, although they do say recall notices are being sent out. this seems rather odd if they are sending out recalls for vin numbers that they don't know are being recalled. i am concerned for the passengers and cannot seem to get bmw to acknowledge the nhtsa recall or the vehicle. *tr
06/01/20081
 I have a bmw 323 ci and i was making a run to the store and i come back out and try to reverse and my car didn't move anywhere but the rpm's were going, so i lost my reverse gear. *tr
05/23/20081
 There is a significant problem with the engine/transmissions on the bmw x3 model. i have had a 2007 and now a 2008, the 2007 bought back by bmw due to major issues. the problem is that the transmission is not reactive, and causes major hesitation, delayed shifting, and awkward responses from the throttle which is a serious issue when merging or passing etc. the car does not get up to speed, and at times literally chokes which can cause an accident as someone behind you can just begin to accelerate and plow right into you. bmw has no fixes for this issue at the moment; others per a bmw forum have also let your office know about this problem. bmw basically does not consider it a safety issues, but it definitely is. this occurs all the time, and the manufacturer says there are no engine software updates (last one did nothing) to rectify the issues. this is an inherent defect in the vehicle and it is dangerous. this system does not let you select an x3 model. it is a bmw x3. *tr
EQUIPMENT ADAPTIVE
09/15/2009
 Long cranks, studdering upon pushing on the accelerator with lurching sensation and front engine block shaking. it used to occur every day before they replaced my first high pressure fuel pump at 2500 miles. second time i had long cranks a few times a week with lurching/studdering sensation upon pushing on the accelerator while hi-way driving every day. i have a 2009 bmw 335i . vin wbawb73549p158878. i ve had my hpfp replaced once. the second time around they just reprogramed the hpfp but i still get long cranks 2 a week with lurching/studdering on hi-way acceleration attempts.
EQUIPMENT - AIR CONDITIONER
07/13/2012
 A/c stopped working with the car's odometer at 65k miles (car is 6yrs old). dealer diagnosed as evaporator failure with estimated repair cost of $4500. on the web, others are also experiencing the same problem even at 50k miles, while older generations of the same car from the same maker never had such issue. this is clearly an impurity case and the part should be recalled, as evaporator shouldn't fail at such age.
EQUIPMENT - ELECTRICAL
11/29/2011
 I
07/05/2011
 2007 bmw 525xi model not limited to or exclusive of this make/model but has a known issue where a red light indicator appears on the dash signaling an electronic steering column fault has occurred, do not turn the engine off or the car may not be able to be started again, contact your local bmw service department. this has yet to make it on the nhtsa database as an official recall but i have researched and made note of several hundred customers experiencing this same issue on their bmw. this car is out of the 3 year service warranty and this is not a covered or recalled item as of today. i am filing my complaint against bmw since it will be costing me over $1000 to have this addressed/fixed when in fact it is abnormal behavior by bmw engineering/manufacturing and is a defect in their design. it should be recalled and fixed for all bmw customers covering the span of years in which the commonality has occurred 2006-2007 325, 525 models.
01/01/2010
 On 2003-2004 bmw 3 series e46 sedans with oem zkw manufactured xenon (hid) headlights, the reflective bowl for the headlights will become discolored and non-reflective after normal use with oem bulbs. over time, the heat from the oem bulb will scorch the reflective bowl and dramatically reduce light output to unsafe levels for night time driving. bmw has not notified owners of the design flaw, and no replacement parts are available other than the entire expensive, new headlight assemblies that will suffer from the same problem in time. though bmw refuses to acknowledge that an issue exists, bmw changed the xenon headlight reflector design for later model years to a metal reflector assembly that does not degrade when exposed to the normal operating temperatures of the oem xenon bulbs. these newer designed headlight assemblies to not suffer from any reduction in light output with use
02/08/2011
 On feb 8/9, 2011,my wife was coming back from work in 2004 bmw 530 when she smell something burning and a tinge on her leg, she got out from the car and saw a smoke and a burning mark on the driver seat.i called the bmw on 2-10-2011, and talked to the rep about the safety issue.the rep told me that i will call back in 3/5 days but called me back after 4 week and refused to address the situation.i told the rep that bmw is a reputable company, and they should fix it, and i will report to the safety dept as somebody could get hurt.
01/15/2011
 2009 bmw r1200gs fuel strip failure
01/10/2009
 I own a 2002 bmw 530i ,i have replaced the key 3 times since purchasing the car and now the dealer said its time to get a new one.turns out that this will not fix the problem which has slowly been getting worse.that problem is the central locking system is broken.you have to open doors manually with either the key in the door or reach over and unlock it by hand. the dome light is no longer working as is the trunk unlock feature which you have to do by physically inserting the key in the lock the dealers say the cost to repair this is in excess of 900us$ ,an absolute disgrace for this component with no guarantee .
11/02/2010
 2006 bmw x3 .heated seats burned a hole on the left side of the driver seat causing burns to my left tigh.
10/05/2010
 2009 bmw series 1 - tail lights don't work - replaced once and failed again. bmw knows there's a problem and stated that it might take several weeks to several months to get replacement lights
06/07/2010
 Purchased used 2006 bmw 325i nov 2009. condensation left front headlight. june - july 2010 took car in to replace left front turn signal which received notice on. sept 2010 turn signal out agaiin 2 months later. advised the headlight assembly needed to be replaced. have read other posting online for the same problem. dealer refuses to fix ask for out of pocket of $ 500+ to correct problem .
08/19/2010
 I purchased 2011 model bmw 535i in august 2010. there are 3 cigarette lighter power outlets inside the car and electricity is supplying all the time regardless of whether vehicle is being locked or not. if i use accessories like gps, charger, coffer warmer etc. and left in the locked vehicle under summer sun could really be a fire hazard. i have contacted to bmw customer relations and local service asking to rewire to stop power supply while engine is stopped or/and vehicle is locked but they refused to fix the problem. i have another complaint regarding the steering like other owners which is that vehicle is pulling to the right all the time at all speed. i'd like to request nhtsa to order bmw to fix those problems asap as a recall!
06/07/2010
 Purchased used 2006 bmw 325i nov 2009. condensation left front headlight. june - july 2010 took car in to replace left front turn signal which received notice on. sept 2010 turn signal out agaiin 2 months later. advised the headlight assembly needed to be replaced. have read other posting online for the same problem. dealer refuses to fix ask for out of pocket of $ 500+ to correct problem .
08/19/2010
 I purchased 2011 model bmw 535i in august 2010. there are 3 cigarette lighter power outlets inside the car and electricity is supplying all the time regardless of whether vehicle is being locked or not. if i use accessories like gps, charger, coffer warmer etc. and left in the locked vehicle under summer sun could really be a fire hazard. i have contacted to bmw customer relations and local service asking to rewire to stop power supply while engine is stopped or/and vehicle is locked but they refused to fix the problem. i have another complaint regarding the steering like other owners which is that vehicle is pulling to the right all the time at all speed. i'd like to request nhtsa to order bmw to fix those problems asap as a recall!
03/30/2010
 I experienced a failure of my pdc(parking distance control) system. the system failed to operate and i scraped a wooden pole as a result of this failure. i was looking behind me, as i was backing up, the system is designed to go on when reverse gear is on, but it failed to employ. my vehicle is a bmw 2010 528i. this is my fifth bmw 5 series and since the i-drive there have been various problems with the car ;however the pdc system in my previous bmw 2007 operated consistently as intended every time. the system in my current vehicle operated consistently until march 30th , when it failed to employ and i had the small accident. fortunately it was just a wooden pole and not a dog or small child that was hit. the reason i pay for this system is because it improves the line of vision of the driver by showing items out of mirror and sightline therefore improving safety. however, bmw (although they agreed to pay for my repair) claims that the system is just fine. for days after the incident i watched the screen each time i put the car in reverse and sometimes the bmw logo would sit on the screen for 2 to 3 minutes, sometimes the accept gear screen would come on, sometime the pdc (which is the only one that should come on). there are anecdotal stories on line of other drivers having the same failure of this system. bmw insists that the inconsistency in performance is the way the pdc operates depending on what the last computer function was when you shut off the car. this is absurd. i believe an investgation is necessary into the malfunction of this system to prevent more serious injury accidents. since the repair the pdc now once again comes up immediately when i go into reverse yet the claim not to have adjusted anything on the computer. the model 528 i is not on your list so i must mark 535i which is the closest model you have listed but not the same.
08/03/2008
 Greeting, i have been in possession of my 1999 bmw 323i for 11 years. i made the purchase oversees through the military bmw sales program. i had the vehicle maintenance by bmw highly trained technicians since year 2000. the car was service at bmw in 2007 for the heating & air condition compressor (hvac) and bmw was informed about the airbag indicator light. we informed bmw on many service visits prior to the 2007 service visit and after 2007 that the airbag indicator light constantly comes on when either conducting normal driving on approved roads or on one occasion when the driver
03/02/20102
 Fuel pump on bmw 535i-2010 has failed twice in 60 days on low mileage car. safety issue occurs because car immediately loses power with no warning. the first time it happened we were in a shopping center garage so we were going slowly. second time it happened we were on the 101 heading east at high speed on an incline. lost power and luckily were able to move over to the shoulder with no incident. we were informed by dealer that this has been a continuing problem with this model. they have replaced it twice. the service manager said they have redesigned the fuel pump and hopefully this time it will work. i googled similar problems and found that there were a number of people reporting the safety issue of losing power rapidly. *tr
02/11/20101
 Hid headlights should be banned. whenever i am approached or followed by a vehicle with this feature, i have to avert my eyes to keep from being blinded. they are worse than high beams, and instead of making roads safer, make them more dangerous. *tr
06/01/20093
 My 1996 bmw 318ti - driver side front window has 3 times in last 5 years fallen into the door interior while driving. i have had this repaired now 3 times in 5 years at a total cost to be of $1300. this is a systemic design and safety problem that occurs not most of the 3 series bmw from 1995 to 2002. bmw utilizes a very poor channel design to retain the window safely and securely with 3 cheap inadequate plastic / metal clips that fail consistently and repeatedly after repair over a short time it is a huge design problem and there should be a recall and new design implementation to correct this systemic design safety failure. in my last failure last week i was driving 60 miles and hour on a freeway and window drops into door almost causing a crash. *tr
04/01/20084
 My 2007 328i has been in the service department a total of 4 times (that i have paperwork on, it might be more). i have had major mechanical problems with the most recent being electrical. my key will not open any of the doors, i have to use the valet key to get inside. once i get inside the button on the dash that opens and locks the doors was unresponsive as well. when this started the drivers side mirror also became unresponsive and would not adjust, i can't adjust it to see the road and have almost been in 2 accidents. the same day the air conditioning, which i had set on 60, turned itself to 84 blowing full blast. that is actually the second time this year that the air conditioning has automatically turned to the heater. short list of other issues: recurrent break squeaking, oil sensor and engine harness wires breaking, and problems accelerating. the computer software malfunctioned as well (another electrical issue which was causing the car to malfunction). after the brake pads & sensors were replaced, the brakes sound the same to this day, horribly squeaky almost grinding. the front driver & passenger windows have a mysterious electrical malfunction. they will cease to go up or down. i hold the window button in the up position, the window will roll up an inch then stop. i will have to do this several more times before the window will go up or down. my car goes in again tomorrow am. this time i even mentioned that if i did have passengers in the vehicle and we had gotten in an accident, or worse yet the car catches on fire, my passengers would be trapped. the service advisor didn't seem to care. i can't drive my friends or family anywhere for fear they will be stuck in the vehicle if an accident occurred. as well, i'm not going to ask my parents, who are in their 50's, to crawl through a window to get in or out of my vehicle. my car has been out of commission for me at least 30 days since i've owned it. *tr
04/23/200840
 I notice it more on hot days, my key button does not open the doors, i have to manually open the door. the real problem is when im inside the car the unlock button does not work, even when i manually pull on the door handles from inside the car, the doors continues to be locked. its embarrassing when you have to have your guest climb out from the window because the doors don't open. once the car is cooler, they start to work again. im afraid that if i ever get into a car accident, we wont be able to get out of the car. i do have a family and i would hate for anything tragic to occur. i have called the local bmw dealership and they said that there is no recall for that problem. please help. thank you *tr
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04/01/20084
 My 2007 328i has been in the service department a total of 4 times (that i have paperwork on, it might be more). i have had major mechanical problems with the most recent being electrical. my key will not open any of the doors, i have to use the valet key to get inside. once i get inside the button on the dash that opens and locks the doors was unresponsive as well. when this started the drivers side mirror also became unresponsive and would not adjust, i can't adjust it to see the road and have almost been in 2 accidents. the same day the air conditioning, which i had set on 60, turned itself to 84 blowing full blast. that is actually the second time this year that the air conditioning has automatically turned to the heater. short list of other issues: recurrent break squeaking, oil sensor and engine harness wires breaking, and problems accelerating. the computer software malfunctioned as well (another electrical issue which was causing the car to malfunction). after the brake pads & sensors were replaced, the brakes sound the same to this day, horribly squeaky almost grinding. the front driver & passenger windows have a mysterious electrical malfunction. they will cease to go up or down. i hold the window button in the up position, the window will roll up an inch then stop. i will have to do this several more times before the window will go up or down. my car goes in again tomorrow am. this time i even mentioned that if i did have passengers in the vehicle and we had gotten in an accident, or worse yet the car catches on fire, my passengers would be trapped. the service advisor didn't seem to care. i can't drive my friends or family anywhere for fear they will be stuck in the vehicle if an accident occurred. as well, i'm not going to ask my parents, who are in their 50's, to crawl through a window to get in or out of my vehicle. my car has been out of commission for me at least 30 days since i've owned it. *tr
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
08/19/20081
 I drive a 2006 bmw 330xi with the oem bridgestone turanaza runflat tires. from 2006 to today i have replaced all 4 of my tires and rims twice and still have problems with the tires being to rough on new york city roads which means it just cracking and bending each and every rim on my car over time. now this problem with the tires being to rough and lack of control with there tires lead to another problem something in my steering rack has cracked. bmw not wanting to tell me what part of the steering rack was broken all they told me was it will cost 3000 dollars and i couldn't pay it in monthly installments, i have been trying to alert them of my situation for about 1 year but they do not take me seriously since i am only 22 years old and take me for a fool. as of yesterday also my lock actuators which is the part of the car that allows your alarm to unlock your doors are frozen and will not unlock any other doors expect the driver by using the manual key. for the im paying everymonth bmw is not diving me the ultimate driving machine, i will not recommend this car to anyone soul in the new york and i am looking to take legal action for my rights against the lack or quality and safety they have put me in over the lack year. *tr
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08/10/2010
 The navigation system on my 2011 bwm 335i will tell you to turn the wrong way, and then tell you to make a u-turn. i have been turning onto the entrance ramp to the highway and it will say to make a u-trun.you cannot trust where you will end up if you follow the system. it could lead you to a location that is not safe. i notified my dealer who then tested other 2011's with the ame result and tested 2010's without any issues. the dealer and i have notified bmw na, yet now almost 5 months later they have not fixed the problem. when i talked to the supplier of the maps, they indicated they also had received many calls on the 2011 model. the next screen does not let me select the bmw 3 series
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
01/18/20101
 Defect initially occurred at night time in rush hour traffic: dash-lights went out, turn indicator not functional, heater blower stopped working (causing fogging of windshield/windows), air bag lights went on, seat belt light on consequently had to pull on the side of road (limited visibility, no speed indicator, could not operate vehicle safely). a couple of attempts at ignition cycling partially restored functionality. after initial defect, problem could be reproduced intermittently (all/some of the component listed above failed during course of normal operation of vehicle). vehicle inspected by mini/bmw dealer, root cause: interference on k-bus of one of the audio component, resulting in failure/malfunction of other components on the bus. ultimately component (mini i-pod interface) had to be removed -- part is available if needed. request to have repairs covered was rejected by mini/bmw customer relations on grounds there was no recall (vehicle is 5 months out of warranty --- 41k miles). *tr
EQUIPMENT - MECHANICAL
08/11/2011
 I own a 2003 mini cooper automatic and i've already had to have the power steering pump and the cooling fan replaced twice, and now, only a year later after my 2nd replacement and a few thousand dollars later, it needs to be replaced for a third time. the care only has 80,000 miles on it. this is costly and a safety issue for drivers. i will never buy another car by mini or bmw
07/03/2011
 My vehicle is 2007 bmw 335i. on 7/3/11, i was on the interstate going 70 miles per hour when the engine warning light engine malfunction- reduced power was activated causing the vehicle speed to abruptly reduce speed to around 20-30mph. i had to activate hazard lights and limp off interstate while car was bucking, coughing, and sputtering. it was extremely dangerous as the sudden slow down might have happened on a busier interstate. i called the tow truck and had the vehicle towed to a bmw center where they claimed they removed some sand from the throttle body. bmw wanted to blame the high pressure fuel pump, but realized it was replaced 3 weeks earlier due to a recall, along with an updating of the engine control unit software and replacing some injectors. i never had a problem with engine until after these recall fixes. the care now loses power and has turbo acceleration lag. these same dangerous engine issues have happened another 5 since the fix, only a month ago. this is a known bmw defect! this very same issue appeared quite often to a number of 335i or other bmw models using the same engine, in particular to the 07 and 08 models. many car owners have the same issue happen after their fuel pump was replaced once or even twice. it seems like there is no fix for this issue and it poses as a tremendous danger for bmw drivers with this specific engine since you cannot be certain when the problem will re-occur. a class action lawsuit was filed recently in california regarding these same issues. will someone have to die before the government holds bmw responsible?
03/23/2011
 The clutch cable frayed and nearly broke at the handlebar during a normal up-shift from 2nd gear to 3rd gear. had a full failure occurred the transmission would have been completely engaged without any recourse. the failure has occurred twice before, once less than a year ago, and the once more than a year prior to the first occurrence. the motorcycle had approximately 48000 miles on it the first time, approximately 49000 the second time, and 52000 miles on the most recent time. each time the failure occurs on the clutch bowden cable (bmw p/n 32732324961 for a 2000 r1100r) where the braided wire meets the molded metal retainer. in the previous occurrences, failure was obvious but more gradual. an individual at the gateway bmw (st. louis) parts desk informed me last time i bought a clutch bowden cable that bmw had been having problems with this particular part.
09/08/2010
 I purchased a rebuilt left half shaft from bestsource auto parts on line for a 2006 mini cooper s. the re-builder name on the box was feq. the outer cv joint housing exploded into pcs after about 3000 miles. i was lucky it happened driving off from a stop. if it happened on the highway the damage would have huge and the car may have gone out of control. this failure should have never happened. the thick steel housing exploded then releasing the half shaft to fly in a big arc.since i was driving off from a a stop it was a loud bang and then clanging of the half shaft smacking the wheel etc. i was lucky but someone else may not be so lucky. i was in las vegas so i took the car to desert mini and they saw it first hand, i took photo's i can send to you. bestsource tells me feq is a quality rating first equipment quality and that they could not find them either. feq has a simple one page website with no contact information. i understand metallurgy, this part was flawed. you can tell by the way the break looks.. desert mini kept the part and sent it back to bmw last week. we can track it down i am sure of it. i have tried to find the vendor but no luck. this is wrong. they need to know about this and they should cover my replacement expense. the expense is not as important to me as safety to others right now. the photos i have will make any of your safety engineers concerned.
12/12/2010
 I have 2005 545i bmw, last week i received recall on breaking system asked to take my car to dealer and get it fix. took the car to dealer and they replaced the defected part. they checked everything and mention everything is fine. today at approximently 1:30 pm i have received active steering malfunction message . i was driving the car and while driving message poped up. fluid level looks fine but did not get it checked by anyone yet. bmw needs to do something with their cars as they seems to have a lot of issues. i also recently replaced the smg pump as well as engine module.
08/19/2010
 I purchased 2011 model bmw 535i in august 2010. there are 3 cigarette lighter power outlets inside the car and electricity is supplying all the time regardless of whether vehicle is being locked or not. if i use accessories like gps, charger, coffer warmer etc. and left in the locked vehicle under summer sun could really be a fire hazard. i have contacted to bmw customer relations and local service asking to rewire to stop power supply while engine is stopped or/and vehicle is locked but they refused to fix the problem. i have another complaint regarding the steering like other owners which is that vehicle is pulling to the right all the time at all speed. i'd like to request nhtsa to order bmw to fix those problems asap as a recall!
08/01/2010
 A 2009 mini cooper clutch was defective was replaced in may of 2010 and in august of 2010 the clutch went again and this time burnt the fly wheel. the car had to be towed safety of passenger was compromised.
06/04/2010
 I have a z3 2001. the car keeps stalls while diving. the bmw service department in columbus ohio has been unable determine the problem and are unable to repair it. they said it was a fuel pump, then said it was the idle control valve then said they still do not know what is wrong with it.. they've had it on and off since may 6. (about one month). the car is unsafe to drive while stalling without warning. the ingine light does not come on after the car stalls. i do not feel safe driving a car that stalls.
04/30/2010
 Passenger side gas tank strap comes unwelded form the car.
02/12/2010
 The expansion tank on our 2001 bmw 330xi split causing the engine to fail. the vehicle had less than 48,000 miles of use. we replaced the engine and many related parts including the expansion tank and radiator. no warning lights came on until after the engine overheated and the car was in the dealer's repair shop. we believe this failure is close to, but not the same as, the fan failure that you reported on may 16, 2002.
03/01/20101
 The motorcycle was being driven on i-95 in florida around 2pm. there was a good deal of traffic and all lanes were occupied. as i went to slow down i applied the front brake, but there was no pressure and absolutely no action on the brake. there had been a previous recall on the front brakes which had been serviced/there was no problem after the initial recall fix until this event. the bmw service reports that it was complete hydraulic failure... they are working on the problem to ascertain the cause. *tr
01/02/20101
 This is a second complaint of the same exact problem that i had previously in april 2008. the odi id number is: 10227507. on the evening of jan. 2nd, 2010, the replacement fuel pump failed while i was driving the car as i was making an approach to the onramp onto the freeway. the car shuddered, rattled, and loss power and eventually died. i had to tow the car to a storage overnight and waited until jan. 4th, a monday, to tow the car again to a nearby bmw service center. they eventually replaced the fuel pump, which is a 3rd fuel pump, including the original that came with the car. it was very frustrating that i was stranded 140 miles away from home, and had no transportation for 48 hours until the problem had been resolved thereafter. *tr
11/02/20071
 2007 mini cooper s - manual transmission would not allow gearshifts and could only be driven in first gear. dealership stated clutch came apart after 8 months of ownership. dealership replaced with remanufactured clutch, flywheel, gearbox oil and clip under warranty. in july of 2009 i noticed that the transmission was shifting rough and the clutch was making a squeaking sound when applied. dealership got a work order from mini usa to remove the clutch/transmission. on august 12, 2009 the dealership removed the clutch/transmission and replaced the plastic part causing the noise, but noticed the flywheel had heat damage and cracking again. this time the dealership and mini usa state that this was caused by wear and tear and not covered under the manufactures warranty despite being covered 15k miles earlier. current miles on vehicle are 31k with 19k remaining on manufacturers warranty. *tr
01/08/20091
 In april 2008 low coolant warning caused me open hood and add coolant. the coolant level was perfect but i still added more. the light for low coolant was still appearing every time i drove the car. every preventive maintenance has been done by book on this bmw. the car has been to the dealer twice after this low coolant light but not for the coolant related service. they could have checked this and advised me of potential problem. car has 65,000 miles. plastic was found hardened by heat and brittleness cracked the same. 385 other bmw 740il owners have filed petition on internet for same cracked plastic radiators (on bmw 740i ,and il models between years 1995 through 2001. bmw ignored our pleas for free replacement. major safety issue not expected on premium car like this. *tr
06/22/20081
 Bmw x3 stalls/hesitates when accelerating to merge into normal traffic flow. vehicle has problems when accelerating from a stoplight or sign. transmission rev's very high. have experienced dangerous or life threatening moments when driving this csr. have had previous bmw's and never had this problem. have taken car in for servicing once and it is going in again. *tr
05/22/20081
 Today, after filling up gas for the first time in 2 months, since i purchased this new used 2002 bmw 325ci, model with now 45,000+ mileages. i live in neighborhoods that requires a lot of red light stop. as i stopped today, at around 9am, after the gas station, my break noise squeak, and then it would not stop. as i drive and stop on the red light, my car would jump, bounce forward then stop before it can it fully stop. as i step on the brake pedal, when i come to a stop, it would not stop completely, the car jumps couple inches then stops. i am fearing for my safety, and my 30days warranty contract expires, however the dealership has neglect and mis inform me that the car has some minor problems. it is a dishonest, and i have told them from the first day i bought it, that, the back wheels makes noise, shocks, springs needs to change but the manager, and sales manager disagree, and said, i don't hear anything. as well as you remember it is a use car... totally ignore my request. i called many times and spoke to their assistant sales manager but have not heard back as they told me they would call me back soon, when the manager is in, its been hours but haven't heard back and i called twice. my car was purchased at mikehondaharvey.com in burlingame ca. *tr
12/22/20071
 2007 bmw e92 335i had fuel pump replaced due to car going into limp mode. car had fuel pump replaced. driving on six-lane highway 101 north of san francisco, crowded highway, the car went into limp mode and stalled in the fast lane. traffic from behind car almost rear-ended car three-times before i was able to frantically pull to a safety lane. i thought i was going to be killed in this situation and never in my driving career was as frightened as i was when my car put me in a very dangerous situation. *tr
11/16/20073
 I own a 2006 bmw 530i with 37,000 miles on original set of bridgestone rft tires 275/40 r1893y. these are low profile tires and on nov 16, 07 < brought my car in for a tire check at the dealer. they determined that the rt rear wheel was cracked and has damaged the tire. this they said was not covered under warranty as they say that it was damaged from a pot hole. i said that i have been driving cars like cadillac, mercedes, corvette and never broke a wheel. they would not cover it and it cost me $900. now on april 11, 2008, i went to my tire dealer that i have been buying tires from for 20+ years. he said the left rear and front wheels were cracked and also ruined the left rear tire. i am very unhappy and would like to know if the bmw 18 wheels on the above mentioned tires are defective. *tr
10/09/20071
 1) no notice given up to failure of power steering 2) power steering gave out on car after white smoke poured out of engine area 3) car is at dealership right now. *jb
09/10/20071
 Four times since i buy a 2003 bmw 325i , i have to get the auto to guarantee service for replacement of the struct front bushing, now , after replace them at 32,000 miles about four month ago, my car at 37,000 miles request a new bushings. they said me that bmw was no longer replace them by guarantee because of the road conditions in puerto rico. when i buy the car i paid for a guarantee and i think that is impossible that a car like this , the ultimate drive machine require every four month to replace that parts. they should install a good reinforced genuine parts and not a remanufactured. i always try to avoid the holes, but i ask when it's raining it start a red light that indicated please avoid this hole . *tr the dealer stated replaced lens and cover disc for both headlights, noises coming from both rear shock absorbers, replacing alternator drive belt tensioner, tensioner and pulleys, and removing and installing left or right rubber strip. updated 10/24/07 *tr
EQUIPMENT - MECHANICAL - JACKS
03/05/20091
 Bmw auto jack part # 71 10 6 773 536 used with 2007 bmw 328i sport wagon. this floor jack is an accessory for bmw automobiles and available for purchase from bmw dealers. although sold and marketed by bmw, it appears to be manufactured by bilstein. this jack failed on its 4th use. the main screw mechanism stripped resulting in the vehicle falling. the jack was on a secure garage floor, was securely locked into the bmw jack posts on the vehicle, and was used according to directions in every respect. the car was secure and the jack was in a proper vertical orientation. the failure was sudden and there is evidence that the threads in the main screw-type mechanism have stripped. i will attempt to obtain a replacement from bmw. *tr
EQUIPMENT - MECHANICAL - WRECKER AND WHEEL LIFT DEVICES
01/18/20101
 On 1-25-2010 i was going to new port beach and traveling on fwy405n. about 5 minutes before the place of accident my car started swirling about 2' left and right and i was very worried. there was no sign on the dashboard because for any kind trouble to the car there is always some thing or other cautioning driver of steps to be taken. also because i was about 10 minutes away from my destination so i continued to drive very cautiously. in about 5 minutes timecar started swirling very violently right and left and brakes and steering control was not working as i tried my best to control the car. this happened close to fwy73 exit. though i was continuing to 405n i was on most left lane close to diamond lane. after violent swirling right and left during that action car took a complete 180 degree turn and quietly stopped very close to and parallel/adjacent to center divider facing to on coming traffic. i was safe without any hurt. i immediately called 911 and then i called home and then i called my contact to whom i was going to see. after hwy patrol arrived i saw that both the back wheels were tilted at 60 degree angle and when car was taking 180 degree turn bumper touched the center dividing wall and came off. this was total damage to the car. no other vehicle was involved in this accident and i did not hit any other stationary object. bmw does not want to entertain this and my insurance company liberty mutual is consistently telling that i am responsible for the accident and i hit the car with a standing object. i am asking for that they should investigate it properly by reading in the car computer that what was the reason of accident and what was mileage i was traveling. also why brakes and steering stopped working which could have helped me in preventing this accident. i am not looking for any gains but trying to see that more people may not get involved in these accidents and may not be as lucky as i was. i sincerely need your help. please help! help! help! *tr
EQUIPMENT - OTHER - LABELS
07/27/2011
 Steering wheel locked on 2007 bmw 328i coupe for the second time in two months! had to have vehicle towed, missed work, and out of a vehicle until it is fixed...for the second time in two months. i also know of at least 4 people who have had the exact same problem with their bmw's. please look into this.
11/15/2010
 High pressure fuel pump went out 2nd time in 8 months. brand new car was leased in march 2010. first high pressure fuel pump went bad and was replaced in july. this causes a safety hazard while driving. car shuts off and all electronics go dead including break system. i have already complained once about bmw 335xi 2010 model and there have been hundreds of online complains as well.
10/01/20091
 Dsc malfunction & xenon lights. *tr
05/26/20081
 Bmw 2000-2003.5 m3 oval rear view mirror defect. toxic material leaks from the mirror, destroys anything it touchs and auto-dim feature is subsequently disable. bmw refuses to take any responsibility and charges consumer $527 for a new mirror. manufacture of mirror claims it is a know defect and is working with the consumer to replace the mirror at $100. this is a safety hazard given the toxic material inside that leaks on the driver or destroys the interior. *tr
EQUIPMENT - RECREATIONAL VEHICLE - LPG TANK VALVE/GAUGE
08/11/2011
 I have an 2007 328i bmw which stalled and cutoff on 3 occasion within 4 years. they replaced as per tech the fuel injection twice within 2 years and now the car is parked my warranty is expired and cutoff again last 2 weeks.