Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/01/20061060001
 At about 106k miles i noticed a creaking noise coming from the rear suspension. upon inspection, the drivers side rear differential mount has multiple stress fractures and separations at the point where the mount is welded to the unibody. this vehicle has had all required maint. at normal intervals. this car is driven on the highway 90% of the time and the rest in residential streets. it is a family car and has had no modifications period. this situation is very dangerous and requires immediate attention. the suspension should never seperate from the body because of torsional forces from the trans/diff. it is clear that this is a design flaw. i implore the nhtsa to address this issue immediately before someone dies !! *nm
STRUCTURE - FRAME AND MEMBERS
07/16/2011100000
 2000 bmw 328i substantial subframe cracking at rear differential area.
12/21/2006840001
 I drive a 2000 328ci bmw with 84,000 miles on it. 1. it has been a daily driver for 3 years. 2. the subframe has torn behind the driver side rear wheel. 3. bmw is not recognizing this as an engineering defect and is giving a hard time covering the fix. *nm
12/24/2000950001
 Rear subframe cracking from mounting point on drivers side. very unsafe, creaking clunking noises from rear of vehicle due to this. *nm
11/20/200676000103/29/2005
 This car is my daily driving car and that is its sole purpose. the rear subframe mount has begun to rip out of the car on the driver side. nothing has been done to correct the failure, but bmw has been contacted and i am awaiting their reply. *jb
05/01/200668000102/12/2002
 Subframe damage for no apparent reason at 68,000 miles, can lead to loss of control of vehicle during operation. no correction has been completed, still working with bmwna to stop with the run around story. *nm
07/27/200673000111/19/2003
 At approximate 73,000 miles i noticed a squeaking noise coming from my car, i took it to my mechanic and he found cracks in the subframe around the left rear bushing. i have researched this and it is a common occurrence with this car and model. i have taken it to the dealership and they so far are saying it is not covered under warranty. *jb
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
09/24/200751000107/28/2003
 The problem with my 2000 323 ci bmw is, the rear mounting points for the subframe have ripped out from their spots in the sheet metal because the rear differential transmits the torsional load from the engine through the subframe, then into the chassis. the constant loading and unloading weakens the insufficient sheet metal, causing it to fatigue and separate from the chassis. this failure of the chassis threatens the safety of the vehicle. the approximate cost to fix this defect is around $9,000. *jb
06/10/200437000108/17/2000
 My bmw 328ci year 2000 has a factory defect and the manufacturer does not want to take responsibility. seperation of rear under chasis, my car is in the dealer now at bmw san francisco and they told me that bmw north america does not want to take responsibility and they are charging me $22000 for repair. the car is only 5 years in august and its only 37k miles on it. i talked to the body shop of bmw san francisco and they showed me 3 cars that have the same problem . a $45k car easy to seperated the underchasis and so dangerous to drive. i hope you take a chance to take a look on this problem. *jb