Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/31/201363000
 Tl- the contact owns a 2006 bmw m5. the contact stated that when the vehicle was started, the passenger seat belt and passenger air bag warning lights illuminated. the contact also stated that the failure recurred several times. a dealer was notified and stated that while it was a common complaint, there was no recall. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileage was 63,000. mah
01/31/201363000
 Tl- the contact owns a 2006 bmw m5. the contact stated when he started to the vehicle a warning light illuminated stating the passenger seat belt and air bag had malfunctioned. the failure recurred numerous times. a dealer was notified and stated while in was a common complaint there was no recall. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileage was 63,000. dt
06/05/201278000
 Tl* the contact owns a 2006 bmw m5. the contact stated that the passenger restraint system malfunction warning lamp illuminated. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 88,000.
06/05/201278000
 Tl - the contact owns a 2006 bmw m5. the contact stated that the passenger restraint system malfunction warning lamp illuminated. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 88,000. mah
06/05/201278000
 Tl - the contact owns a 2006 bmw m5. the contact stated that the passenger restraint system malfunction warning lamp illuminated. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure mileage was 78,000 and the current mileage was 88,000. pm
08/15/2012855001
 Passenger occupancy sensor is bad. this causes a warning message to occur that states that the restraint system is malfunctioning. after further research, if this message is displayed, the airbags will not deploy in the event of a crash. *tr
08/15/201285500
 Passenger occupancy sensor is bad. this causes a warning message to occur that states that the restraint system is malfunctioning. after further research, if this message is displayed, the airbags will not deploy in the event of a crash.
06/24/2012480001
 This vehicle make/model/year has a known problem with the front passenger seat occupancy sensor failing. this sensor fails shortly after the warranty period expires and prevents the passenger front seat airbag from deploying in the event of a collision, thereby increasing the likelihood of serious bodily injury to, or death of, the front seat passenger. *tr
06/24/201248000
 This vehicle make/model/year has a known problem with the front passenger seat occupancy sensor failing. this sensor fails shortly after the warranty period expires and prevents the passenger front seat airbag from deploying in the event of a collision, thereby increasing the likelihood of serious bodily injury to, or death of, the front seat passenger.
06/21/201238000
 Tl- the contact owns a 2006 bmn m5. the contact stated that the air bag and seatbelt warning lights illuminated on the instrument panel. the vehicle was taken to the dealer. the dealer stated that the senor needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure and current mileage was 38,000. kmj
06/21/201238000
 Tl- the contact owns a 2006 bmn m5. the contact stated the air bag and seatbelt warning light illuminted on the insturment panel. the vehicle was taken to the dealer. the dealer stated that the senor needed to be replace. the vehcile was not repaired. the manufacturer was not contacted. the failure and current mileage was 38,000.jp
02/08/201278000
 The passenger restraint system, airbag, seat belt, belt tensioner warning showed up in the car computer. went to the dealer and dealer said that they will need to replace the passenger seat mat sensor and battery safety terminal. the cost is around $3500. when i searched online i found that the bmw 5 series 2004 - 2006 has a recall on this item already - please link. (http://www-odi.nhtsa.dot.gov/cars/problems/recalls/recallsummary.cfm?rcl_campaign_id=08v384000&prod_id=113225&moduletype=vehicle&make=bmw&model=5%20series&veh_model_year=2004&searchtype=drilldown). however, my 2006 m5 even though is an e60 and the same chasis and model as the 2004-2006 bmw 5 series is not included in the recall. that's the reason that the dealer is asking me for the full price. this fault which is already a recall for the 5 series car should be added for the bmw m5 model as well. this is a huge safety issue as the passenger side air bag won't deploy unless this is fixed. on top of this, bmw has this part in back order and the part won't be available until 11/5/2012. i find this ridiculous as i am supposed to be driving around a car with a faulty passenger air bag for over 8 months!!
09/09/201054000
 This error appears on the console every time i turn on the vehicle; exact error message is : pass. restraint system , affecting airbag, belt tensioner or belt-force limiter. continue to wear the safety belt. the passenger air bag passenger light is permanently on both the display console and dashboard. took in for service at braman bmw dealership in miami on 9/20/2010 but the repair was rejected under the current recall (air bag seat sensor mat involving of 8/13/2008). according to the service technician this problem is caused by the same part (seat mat sensor) which the entire bottom seat has to replace. the car had around 54k when this problem started.
12/09/201052000
 There is a message reading passenger restraint system malfunction. i found out it is the seat sensor in the seat that turns the airbag on and off when someone is sitting in the seat, so the airbag is always off regardless if someone is on the seat or not. i know there was a recall with a bunch of other 2006 5 series but the dealer is saying mine is not included. i believe the 2006 m5 should also be included in the recall if it is having the same issue as the other vehicles in the recall.
02/01/201177000
 Tl-the contact owns a 2006 bmw m5. the contact stated that the air bag warning light was illuminated on the instrumental panel for about 1 week ago. the vehicle was taken to a dealer and informed her that the passenger occupancy sensor had failed and if in a crash they would not deploy. the vehicle has not been repaired for the passenger occupancy sensor. the manufacturer was contacted and advised him that the his vehicle was not included in a recall. the failure mileage was approximately 77,000. tb
AIR BAGS - FRONTAL
04/09/201166000
 Error code
10/18/200820002
 On june 24, 2006, a-united leased the m5 through bmw of monrovia, formerly assael bmw. during the duration of the lease, a-united incurred less than 1800 miles on the m5 primarily because the m5's safety and reliability had caused serious concerns. from as early as november 2006, a-united began experiencing problems with the m5 when the unusual noise from the engine became louder and louder. shortly, the m5 began hesitating to accelerate. on october 22, 2007, the m5 was taken to bmw of monrovia for routine service as well as the cautioned service engine light soon alert on the m5. the technician explained that the m5 had a defective brake booster pressure sensor and he discovered a fault memory in the vacuum sensor. he assured that he would take care of the problem and the service light as well as the unusual noise from the engine would no longer occur. contrary to the technician's assurance, the noise continued and did not go away. the m5 experienced acceleration problems on and off. by june 27, 2008, it was due for another routine service and again, a-united expressed concerns for the unusual noise and problems with acceleration. the technician continued to represent that the m5 was operable, safe and in working condition since his conclusion was based on the fact that none of the complaints or faults were stored. a-united trusted the technician along with bmw of north america's (bmw) sound reputation and continued to rely on such that the m5 had no problems. but, shortly thereafter, the m5's noise grew even louder than it ever was. the service engine light soon alert came on again. in october 2008, the m5 was lightly rear-ended by another vehicle because of the acceleration problem. this time, the m5's performance issues had resulted in an accident. the m5 continues to have noises and acceleration problems. now, the passenger airbag defect has occurred as well. *tw