Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/18/200820002
 On june 24, 2006, a-united leased the m5 through bmw of monrovia, formerly assael bmw. during the duration of the lease, a-united incurred less than 1800 miles on the m5 primarily because the m5's safety and reliability had caused serious concerns. from as early as november 2006, a-united began experiencing problems with the m5 when the unusual noise from the engine became louder and louder. shortly, the m5 began hesitating to accelerate. on october 22, 2007, the m5 was taken to bmw of monrovia for routine service as well as the cautioned service engine light soon alert on the m5. the technician explained that the m5 had a defective brake booster pressure sensor and he discovered a fault memory in the vacuum sensor. he assured that he would take care of the problem and the service light as well as the unusual noise from the engine would no longer occur. contrary to the technician's assurance, the noise continued and did not go away. the m5 experienced acceleration problems on and off. by june 27, 2008, it was due for another routine service and again, a-united expressed concerns for the unusual noise and problems with acceleration. the technician continued to represent that the m5 was operable, safe and in working condition since his conclusion was based on the fact that none of the complaints or faults were stored. a-united trusted the technician along with bmw of north america's (bmw) sound reputation and continued to rely on such that the m5 had no problems. but, shortly thereafter, the m5's noise grew even louder than it ever was. the service engine light soon alert came on again. in october 2008, the m5 was lightly rear-ended by another vehicle because of the acceleration problem. this time, the m5's performance issues had resulted in an accident. the m5 continues to have noises and acceleration problems. now, the passenger airbag defect has occurred as well. *tw
POWER TRAIN - AUTOMATIC TRANSMISSION
04/07/2009320001
 2006 bmw m5 with sequential transmission would not enter gear at light, rendering vehicle immobilized. *cn
POWER TRAIN - DRIVELINE
04/07/2009320001
 2006 bmw m5 with sequential transmission would not enter gear at light, rendering vehicle immobilized. *cn
POWER TRAIN - MANUAL TRANSMISSION
12/04/20066300507/01/2006
 For about a 1.5 months, i have been having major issues with smg. in the morning on startup. i put the car in reverse, it shows (r). i step on the gas and it revs and doesn't do anything. you then hear a loud clunk and it pops back to neutral. same thing with drive in which there is a huge delay even when it shows 1. extremely scary when you have traffic coming up behind you and you can't get into gear. i have opened dialogues with bmwna, my local dealer, the gm of my local dealer donna tafoya and at this moment, the only error they got was a szl failure. (replaced 2x already) other than that, no faults whatsoever so to them, it's a ghost issue. puma case has also been created and the field rep will be out here on the 15th. in the meantime, i still do not have a car i can trust and this is my daily driver. *nm