Bmw Mini Cooper
Model Mini Cooper made by Bmw got 6 consumer complains as well as 8 investigations. Consumer complaints with reference to steering. . The car had one investigation (steering).
Model 2004
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | 05/10/2011 | Loss of Power Steering Assist | ||
| Odi has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.when the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.according to bmw drivers may experience either a temporary or permanent loss of power steering assist.bmw further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.a permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.the voq complaints allege 5 minor crashes and 3 fires.the crashes are described as hit the curb.the fires are described as melted wires. there were no property damage claims.odi has received similar complaints for other model year mini.additional information is required to evaluate the frequency, consequence, and scope of this issue.accordingly the investigation has been upgraded to an engineering analysis (see ea11-005). | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | Loss of power steering assist | |||
| The office of defect investigations has received 54 complaints and a confidential number of field reports alleging an unexpected loss of power steering assist while driving the vehicle. when the power steering assist stops working it requires increased force to steer the vehicle.some drivers reported experiencing difficulty while trying to steer or control the vehicle.the reports indicate that the loss of power steering assist may be related to a power steering pump failure. | ||||||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | 05/10/2011 | Loss of Power Steering Assist | ||
| Odi has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.when the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.according to bmw drivers may experience either a temporary or permanent loss of power steering assist.bmw further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.a permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.the voq complaints allege 5 minor crashes and 3 fires.the crashes are described as hit the curb.the fires are described as melted wires. there were no property damage claims.odi has received similar complaints for other model year mini.additional information is required to evaluate the frequency, consequence, and scope of this issue.accordingly the investigation has been upgraded to an engineering analysis (see ea11-005). | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | Loss of power steering assist | |||
| The office of defect investigations has received 54 complaints and a confidential number of field reports alleging an unexpected loss of power steering assist while driving the vehicle. when the power steering assist stops working it requires increased force to steer the vehicle.some drivers reported experiencing difficulty while trying to steer or control the vehicle.the reports indicate that the loss of power steering assist may be related to a power steering pump failure. | ||||||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | 05/10/2011 | Loss of Power Steering Assist | ||
| Odi has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.when the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.according to bmw drivers may experience either a temporary or permanent loss of power steering assist.bmw further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.a permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.the voq complaints allege 5 minor crashes and 3 fires.the crashes are described as hit the curb.the fires are described as melted wires. there were no property damage claims.odi has received similar complaints for other model year mini.additional information is required to evaluate the frequency, consequence, and scope of this issue.accordingly the investigation has been upgraded to an engineering analysis (see ea11-005). | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | Loss of power steering assist | |||
| The office of defect investigations has received 54 complaints and a confidential number of field reports alleging an unexpected loss of power steering assist while driving the vehicle. when the power steering assist stops working it requires increased force to steer the vehicle.some drivers reported experiencing difficulty while trying to steer or control the vehicle.the reports indicate that the loss of power steering assist may be related to a power steering pump failure. | ||||||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | 05/10/2011 | Loss of Power Steering Assist | ||
| Odi has received 339 complaints alleging an unexpected loss of power steering assist while driving the vehicle.when the power steering assist stops working, drivers experienced difficulty in steering and/or controlling the vehicle.according to bmw drivers may experience either a temporary or permanent loss of power steering assist.bmw further advised that a temporary loss of power steering assist may be due to a malfunctioning cooling fan or an under-voltage condition in the power steering system.a permanent loss of power steering assist may be due to an error in the internal electronics, and may also result in the continuous running of the power steering pump.the voq complaints allege 5 minor crashes and 3 fires.the crashes are described as hit the curb.the fires are described as melted wires. there were no property damage claims.odi has received similar complaints for other model year mini.additional information is required to evaluate the frequency, consequence, and scope of this issue.accordingly the investigation has been upgraded to an engineering analysis (see ea11-005). | ||||||
| PE10038 | BMW OF NORTH AMERICA, LLC | 09/24/2010 | Loss of power steering assist | |||
| The office of defect investigations has received 54 complaints and a confidential number of field reports alleging an unexpected loss of power steering assist while driving the vehicle. when the power steering assist stops working it requires increased force to steer the vehicle.some drivers reported experiencing difficulty while trying to steer or control the vehicle.the reports indicate that the loss of power steering assist may be related to a power steering pump failure. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/23/2006 | 25000 | ||
| Tl- the contact owns a 2004 mini cooper base model. the contact stated that in cold weather the steering is very tight especially at slow speeds. the vehicle is almost impossible to steer and makes a really loud whining noise when the wheel is turned. bmw advised that the failure is caused by the power steering fan. the vehicle was not repaired. the failure mileage was 25,000. the current mileage was 74,000. rd | |||
| 04/05/2010 | 115000 | ||
| Tl*the contact owns a 2004 bmw mini cooper s. the contact stated that the power steering failed while she was turning a corner at approximately 30 mph. the power steering continued to fail intermittently. the vehicle had not been inspected at the time of the complaint. the failure mileage was approximately 115,000. the current mileage was approximately 115,600. | |||
| 03/01/2010 | 40000 | ||
| Tl* the contact owns a 2004 bmw mini cooper s. while the contact was driving approximately 45 mph there was a loss of power steering. the vehicle was driven to the side of the road, and the engine was turned off. the vehicle restarted and resumed normally. the vehicle was taken to an authorized dealer for inspection. the technician was unable to duplicate the problem. the vehicle had not been repaired at the time of the complaint. the failure mileage was 40,000. the current mileage was 85,000. | |||