Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
08/23/20121279881
 After filling up on fuel and driving home (less than five miles), i parked the motorcycle. later in the day, i noticed fuel on the asphalt beneath the bike and leaking from the fuel pump, down onto the engine, left exhaust pipe and other parts of the frame. further inspecting, i found fuel pooled atop the fuel pump housing. mopping up the fuel, i identified a hairline crack in the upper plastic housing that holds the fuel pump, fuel pump electronics and fuel line connection. the fuel pump electronics unit was damaged by exposure to the fuel, causing silicon insulation to crumble and fall away. (evidence that the leak had existed for some time, but only came to my attention after this particular fill-up.) replacement parts estimate from bmw: $680.34 (including tax, but excluding installation.) *tr
08/23/2012127988
 After filling up on fuel and driving home (less than five miles), i parked the motorcycle. later in the day, i noticed fuel on the asphalt beneath the bike and leaking from the fuel pump, down onto the engine, left exhaust pipe and other parts of the frame. further inspecting, i found fuel pooled atop the fuel pump housing. mopping up the fuel, i identified a hairline crack in the upper plastic housing that holds the fuel pump, fuel pump electronics and fuel line connection. the fuel pump electronics unit was damaged by exposure to the fuel, causing silicon insulation to crumble and fall away. (evidence that the leak had existed for some time, but only came to my attention after this particular fill-up.) replacement parts estimate from bmw: $680.34 (including tax, but excluding installation.)
ELECTRICAL SYSTEM - WIRING
05/22/20067005109/19/2005
 In the last seven years, i have ridden over 100,000 miles on six different bmw motorcycles, all purchased new. i ride year-round and have always used an electric vest to avoid hypothermia. in september, 2005 i purchased a new 2005 bmw r1200rt motorcycle. during a cross-country ride in may, 2006, my non-bmw brand electric vest failed to function during rain and cold temperatures encountered in south dakota. the next day, i experienced unusual fatigue, went off the road in kansas, totaled the bike and broke my leg. i subsequently found out by reading a motorcycle publication that bmw deliberately engineered the standard 12 volt outlet on the fairing to shut down when using a non-bmw electric vest. i believe bmw has an obligation to warn owners about this unexpected lack of performance which in my mind was a significant contributor to my property loss and personal injury. on my replacement bike, i will go to the expense of installing a 12 volt fairing outlet directly connected to the battery. *jb