Consumer Complaints

Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
02/15/2013605001
 During service, tech noticed a crack in the fuel pump housing. bike is unsafe to drive due to risk of fuel leak and fire hazard. this problem is well documented and could potentially lead to loss of life or severe burns. recommend recall on this part. *tr the issue is so well known, online parts stores are selling a parts fix. request reason why recall has not been issued.
02/15/201360500
 During service, tech noticed a crack in the fuel pump housing. bike is unsafe to drive due to risk of fuel leak and fire hazard. this problem is well documented and could potentially lead to loss of life or severe burns. recommend recall on this part. the issue is so well known, online parts stores are selling a parts fix. request reason why recall has not been issued.
08/23/20121279881
 After filling up on fuel and driving home (less than five miles), i parked the motorcycle. later in the day, i noticed fuel on the asphalt beneath the bike and leaking from the fuel pump, down onto the engine, left exhaust pipe and other parts of the frame. further inspecting, i found fuel pooled atop the fuel pump housing. mopping up the fuel, i identified a hairline crack in the upper plastic housing that holds the fuel pump, fuel pump electronics and fuel line connection. the fuel pump electronics unit was damaged by exposure to the fuel, causing silicon insulation to crumble and fall away. (evidence that the leak had existed for some time, but only came to my attention after this particular fill-up.) replacement parts estimate from bmw: $680.34 (including tax, but excluding installation.) *tr
08/23/2012127988
 After filling up on fuel and driving home (less than five miles), i parked the motorcycle. later in the day, i noticed fuel on the asphalt beneath the bike and leaking from the fuel pump, down onto the engine, left exhaust pipe and other parts of the frame. further inspecting, i found fuel pooled atop the fuel pump housing. mopping up the fuel, i identified a hairline crack in the upper plastic housing that holds the fuel pump, fuel pump electronics and fuel line connection. the fuel pump electronics unit was damaged by exposure to the fuel, causing silicon insulation to crumble and fall away. (evidence that the leak had existed for some time, but only came to my attention after this particular fill-up.) replacement parts estimate from bmw: $680.34 (including tax, but excluding installation.)
12/09/20121
 Discovered 12/9/2012. extent of cracking indicates that the issue likely began a number of years earlier. my fuel tank has plastic quick disconnect fittings on left and right side. numerous (8-12) small radial cracks have appeared in each of the quick disconnect reinforcement flanges, extending in several cases down to the top of the tank. continued growth of the cracks into the threaded area have resulted in fuel leaks on other bikes with this same configuration (but not yet on my bike). belief is that the composite quick disconnect expands during pressure cycling and imparts a radial load to the pump housing quick disconnect reinforcement flange. over time, this pressure cycling causes cracks to appear in the reinforcement flange which eventually result in fuel leaks. see odi 10428629 and case [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
08/23/2012127988
 After filling up on fuel and driving home (less than five miles), i parked the motorcycle. later in the day, i noticed fuel on the asphalt beneath the bike and leaking from the fuel pump, down onto the engine, left exhaust pipe and other parts of the frame. further inspecting, i found fuel pooled atop the fuel pump housing. mopping up the fuel, i identified a hairline crack in the upper plastic housing that holds the fuel pump, fuel pump electronics and fuel line connection. the fuel pump electronics unit was damaged by exposure to the fuel, causing silicon insulation to crumble and fall away. (evidence that the leak had existed for some time, but only came to my attention after this particular fill-up.) replacement parts estimate from bmw: $680.34 (including tax, but excluding installation.)
12/09/20121
 Discovered 12/9/2012. extent of cracking indicates that the issue likely began a number of years earlier. my fuel tank has plastic quick disconnect fittings on left and right side. numerous (8-12) small radial cracks have appeared in each of the quick disconnect reinforcement flanges, extending in several cases down to the top of the tank. continued growth of the cracks into the threaded area have resulted in fuel leaks on other bikes with this same configuration (but not yet on my bike). belief is that the composite quick disconnect expands during pressure cycling and imparts a radial load to the pump housing quick disconnect reinforcement flange. over time, this pressure cycling causes cracks to appear in the reinforcement flange which eventually result in fuel leaks. see odi 10428629 and case [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
12/09/2012
 Discovered 12/9/2012. extent of cracking indicates that the issue likely began a number of years earlier. my fuel tank has plastic quick disconnect fittings on left and right side. numerous (8-12) small radial cracks have appeared in each of the quick disconnect reinforcement flanges, extending in several cases down to the top of the tank. continued growth of the cracks into the threaded area have resulted in fuel leaks on other bikes with this same configuration (but not yet on my bike). belief is that the composite quick disconnect expands during pressure cycling and imparts a radial load to the pump housing quick disconnect reinforcement flange. over time, this pressure cycling causes cracks to appear in the reinforcement flange which eventually result in fuel leaks. see oid 10428629 and case jbn1-18051
08/01/201275000
 Fuel started leaking from top of gas tank , leaking from cracks in flange connection very unsafe fire hazzard

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