Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 07/10/2012 | 14000 | ||
| Fuel gauge/fuel strip stopped working properly. it started showing a full tank even when the tank was almost empty. sometimes will show an empty tank with the low fuel light lighting up randomly, sometimes even with the tank full. the fuel gauge is unreliable and a constant distraction while riding, a fairly possible hazardous issue. the fuel gauge cannot be disconnected, it will mess up with the on board computer. multiple bmw r1200gs owners reported verbally and in writing the same issue with the fuel gauge failing even if replaced under warranty. the bmw dealers and corporate representatives are not covering the faulty part after the warranty expires. please advise. | |||
| 02/06/2011 | 31400 | ||
| As i was riding the fuel gauge went from showing full to showing empty in less than 10 miles. the fuel gauge continued to show that the gas tank was empty even after subsequent fill ups. bmw refused to fix the faulty gauge or fuel strip as my bike was 38 months old even though this is a know problem with bmw motorcycles. this problem i feel is a safety hazard as it may cause the bike to run out of gas without any warning. | |||
| 01/17/2013 | 28055 | 1 | |
| After smelling gasoline while vehicle was parked in my garage, i removed the outer body parts and discovered that the flange where the high pressure fuel line is attached to the fuel tank has several cracks radiating out from where the fitting is screwed into the flange. gasoline had been leaking out and accumulating on the flange. fuel could have leaked onto the exhaust while riding, resulting in a possible fire. apparently, this problem is known by bmw, as it reported on several websites. *tr | |||
| 01/17/2013 | 28055 | ||
| After smelling gasoline while vehicle was parked in my garage, i removed the outer body parts and discovered that the flange where the high pressure fuel line is attached to the fuel tank has several cracks radiating out from where the fitting is screwed into the flange. gasoline had been leaking out and accumulating on the flange. fuel could have leaked onto the exhaust while riding, resulting in a possible fire. apparently, this problem is known by bmw, as it it reported on several websites. | |||
| 01/03/2013 | 34455 | 1 | |
| I have detected the smell of raw gas coming from the driver's side of my motorcycle. i removed the side cover and tank shroud to discover that the plastic flange that connects the fuel pump to the fuel line has cracked and is leaking a fine mist of fuel out into the atmosphere and at worst case onto the left cylinder of the motorcycle. it seems that this is a problem prevalent to these motorcycles and could cause the vehicle to burst into flames if left unattended. *tr | |||
| 01/03/2013 | 34455 | ||
| I have detected the smell of raw gas coming from the driver's side of my motorcycle. i removed the side cover and tank shroud to discover that the plastic flange that connects the fuel pump to the fuel line has cracked and is leaking a fine mist of fuel out into the atmosphere and at worst case onto the left cylinder of the motorcycle. it seems that this is a problem prevalent to these motorcycles and could cause the vehicle to burst into flames if left unattended. | |||
| 05/17/2012 | 39500 | ||
| Failure found during scheduled service work. failure of the fuel pump housing high-pressure fuel quick disconnect reinforcement flange cracks under high pressure.with risk of leaking fuel, is exhausted on the riders left leg, creating significant risk for the rider even after dismounting the vehicle. consequences of failure the combination of high fuel pressure and negligent design create substantial risk for riders of the impacted vehicles. there are multiple negative consequences of this failure.1. riders become fuel soaked as fuel leaks on to the riders left leg. 2. fuel vapors, heated by the exhaust pipe become extremely volatile and could lead to a fire and/or explosion. 3. fuel vapors rising from the fairing and exiting the top of the fairing between the instrument panel and fuel tank, are blown by airflow into the riders face. the carcinogenic aspects of fuel inhalation are documented. preliminary analysis examination of the fuel pump assembly suggests that the high-pressure fuel quick disconnect reinforcement flange was inadequately designed for the fuel pump outlet pressures. bmw's choice of a non-metallic (composite) pump housing combined with a composite high-pressure disconnect fitting was unwise and the failure mechanism is obvious. high pump pressure expands the composite high-pressure fitting causing it to readily load the fuel pump high-pressure quick disconnect flange. over time, pressure cycling causes the quick disconnect reinforcement flange to crack allowing fuel to leak. | |||