Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 01/27/2013 | 40000 | 1 | |
| During routine systems check, discovered that the top of the fuel pump housing (specifically the ridge at the base of fuel line disconnect) had developed numerous cracks and no longer appears safe, allowing fuel to leak. *tr | |||
| 01/27/2013 | 40000 | ||
| During routine systems check, discovered that the top of the fuel pump housing (specifically the ridge at the base of fuel line disconnect) had developed numerous cracks and no longer appears safe, allowing fuel to leak. | |||
| 01/19/2011 | 50000 | 1 | |
| Cracked boss/molded fitting on fuel pump/sending unit on fuel tank, leaking fuel. *tr | |||
| 01/19/2011 | 50000 | ||
| Cracked boss/molded fitting on fuel pump/sending unit on fuel tank, leaking fuel. | |||
| 06/01/2012 | 18000 | 1 | |
| Cracks exist on fuel pump flange identical to those reported in pe12-036. there are numerous cracks around the fuel pump flange that could lead to failure/fuel leak. *tr | |||
| 06/01/2012 | 18000 | ||
| Cracks exist on fuel pump flange identical to those reported in pe12-036. there are numerous cracks around the fuel pump flange that could lead to failure/fuel leak. | |||
| 07/07/2012 | 13000 | 1 | |
| While performing maintanance on my motorcycle,i found deep cracks in the fuel pump boss where the high pressure fuel line attaches. if the cracks become any deeper,fuel will leak and spray onto my engine and exhaust. *tr | |||
| 12/11/2012 | 49511 | 1 | |
| I was riding at night, suddenly saw smog coming from the front of motorcycle and gas odor and felt a wet left leg and shoe, pull aside and park noticing about a 1/4 gallon of fuel spill, after few minutes my left hand, shoulder and neck just below my helmet start to feel irritation on skin a burn feeling, after removing fairings found out a cracked fuel pump and leaking quick disconnect fitting at high pressure. in case of fire the poor fuel pump design put myself in a real hazardous situation. *tr | |||
| 12/11/2012 | 49511 | ||
| I was riding at night, suddenly saw smog coming from the front of motorcycle and gas odor and felt a wet left leg and shoe, pull aside and park noticing about a 1/4 gallon of fuel spill, after few minutes my left hand, shoulder and neck just below my helmet start to feel irritation on skin a burn feeling, after removing fairings found out a cracked fuel pump and leaking quick disconnect fiting at high pressure. in case of fire the poor fuel pump design put myself in a real hazardous situation. | |||
| 07/19/2012 | 82474 | ||
| Traveling on i-44 east of joplin mo. significant odor of gasoline. found a safe place to pull off highway and saw fuel dripping from under the left fairing panel. removed the panel to find puddles of gas in the fairing recess and the fuel pump recess. wiped it all up and turned on the key, which started the pump and a strong stream of fuel was pumped out from a serious crack in the fuel pump plate at the fuel line fitting. the motorcycle was unsafe to ride so i called for a trailer, trailered the bike to kansas city, mo and engle motors. the entire fuel pump assy had to be replaced at a cost of $621.52. there is no question i was very lucky the motorcycle didn't catch fire while i was riding it. i called and filed a complaint to bmw with no response. i have receipts to prove the failure and witnesses. bmw needs to own this failure and recall all these machines to insure no one dies as a result of this. calling this a fire hazard is understating the problem. | |||
| 11/10/2012 | 29500 | ||
| As i was doing routine maintenence, i noticed several small cracks on the flange where the quick disconnect exits the tank. i used a ring clamp to close the cracks. i believe this to be potentially very dangerous, since leaking gasoline could easily run down the outside of the tank and end up on hot engine/exhaust parts, causing a fire... | |||
| 07/19/2012 | 82474 | ||
| Traveling on i-44 east of joplin mo. significant odor of gasoline. found a safe place to pull off highway and saw fuel dripping from under the left fairing panel. removed the panel to find puddles of gas in the fairing recess and the fuel pump recess. wiped it all up and turned on the key, which started the pump and a strong stream of fuel was pumped out from a serious crack in the fuel pump plate at the fuel line fitting. the motorcycle was unsafe to ride so i called for a trailer, trailered the bike to kansas city, mo and engle motors. the entire fuel pump assy had to be replaced at a cost of $621.52. there is no question i was very lucky the motorcycle didn't catch fire while i was riding it. i called and filed a complaint to bmw with no response. i have receipts to prove the failure and witnesses. bmw needs to own this failure and recall all these machines to insure no one dies as a result of this. calling this a fire hazard is understating the problem. | |||
| 11/10/2012 | 29500 | ||
| As i was doing routine maintenence, i noticed several small cracks on the flange where the quick disconnect exits the tank. i used a ring clamp to close the cracks. i believe this to be potentially very dangerous, since leaking gasoline could easily run down the outside of the tank and end up on hot engine/exhaust parts, causing a fire... | |||