Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - HYDRAULIC POWER ASSIST - PUMP
01V173000BAYERISCHE MOTOREN WERKEfrom 03/08/2001 to 03/11/2001V (Vehicle)4708/17/2001MFRBAYERISCHE MOTOREN WERKE05/24/200106/01/2001
Defect SummaryVehicle description: passenger vehicles. due to an assembly error during vehicle production, any of the three bolts that secure the pulley to the pump may have been inadequately tightened.
Consequence SummaryIn such a case, the bolts could ultimately loosen causing the pulley to throw off the drive belt. this would result in the loss of certain engine auxiliary functions, i.e., power steering assist, water pump, or alternator. steering effort would then be increased.
Corrective SummaryDealers will inspect the power steering pump pulley to see if it is loose. if the pulley is not loose on the pump, the retaining bolts will be torqued to specification. if the pulley is loose, the pump, pulley, attaching bolts, and drive belt will be replaced. owner notification began august 17, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
01V030000BAYERISCHE MOTOREN WERKEfrom 09/21/2000 to 01/19/2001V (Vehicle)1379102/06/2001MFRBAYERISCHE MOTOREN WERKE02/06/200102/09/2001
Defect SummaryVehicle description: passenger vehicles. during assembly of these vehicles, the lower end of the spindle may not have been inserted completely into the coupling. in such a case, the fastening bolt used to secure the connection may not completely engage the spindle within the coupling. during driving, it would be possible for the spindle to disconnect.
Consequence SummaryThis could result in a loss of steering capability and increasing the risk of a crash.
Corrective SummaryDealers will inspect the spindle to ensure proper insertion in the coupling, and, if necessary, the spindle will be fully inserted and the fastening bolt replaced. owner notification began february 6, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.
NotesAlso contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
STEERING - LINKAGES - ROD - RELAY - CONNECTING
00V341000BAYERISCHE MOTOREN WERKEfrom 09/10/2000 to 10/13/2000V (Vehicle)264311/14/2000MFRBAYERISCHE MOTOREN WERKE10/24/200010/27/2000
Defect SummaryVehicle description: sport utility vehicles. the nut that secures the axial joint of the left steering tie rod to the steering gear box may have not have been tightened securely. this could lead to loosening of the nut and, initially to steering wheel play and/or misalignment, as well as noise from the steering linkage. if vehicle operation continues, the tie rod could disconnect from the steering gear box.
Consequence SummaryIf this were to occur, loss of steering control could result.
Corrective SummaryDealers will inspect and re-torque the nut securing the axial joint of the left steering tie rod. if the torque of the nut is found to be loose, the right nut will also be checked and corrected if necessary, and a front wheel alignment will be performed.
NotesOwner notification began november 14, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact bmw at 1-800-831-1117.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - ELECTRIC POWER ASSIST SYSTEM
SIB-32-04-0706/01/201010036979Ready04/25/2011
SIB-32-04-0706/01/201010036979Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm04/25/2011
STEERING - HYDRAULIC POWER ASSIST SYSTEM
SIB-32-04-0706/01/201010036979Ready04/25/2011
SIB-32-04-0706/01/201010036979Bmw: a new technical process has been created for bmw to identify causes of steering complaints with a wide range of models. *rm04/25/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
11/30/2002
 While driving on the highway at 55 mph, consumer was exiting. the steering wheel free wheeled with vehicle continuing forward. prior to this incident, there was a squeaking noise from the steering wheel, but the dealership kept lubricating the wheels. ts
10/01/2001
 While driving vehicle, consumer states there is a vibration in steering wheel. vehicle will stall on the highway, and consumer feels her family is not safe. please provide any information. ts
STEERING - COLUMN
06/30/200062000104/30/2000
 Steering column binds when turning in either direction. *ak the vehicle was taken tot the dealer who determined that the vehicle was operating within specs. *nm
10/03/2003506/22/2001
 Steering column was repaired five times due to steering sticking or binding in position.*ak *mr
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
02/07/2005410001
 While driving at approximately 80 mph steering gear broke. this happened with no warning. vehicle lost steering control. owner had the bmw roadside assistance tow the vehicle to the bmw dealership. this is when the owner was informed as to what had happened to the vehicle. owner was told by the manufacturer that an engineering team would be out to inspect the vehicle. as of today that never happened. *ak
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
03/04/2005113744809/30/2000
 I purchased my 2001 bmw x5, new in sept of 2000. i began having problems with it pretty quickly. the most plauging problem was the gas gauge. it took bmw 5 times to finally fix it. 2/26/01 14461 milage, 3/9/01 14512 milage, 5/16/01 18566 miles, 8/29/01 24493 miles, and finally 2/26/02 37268 miles. there were a number of other issues with the car, water pump, lower contro arm (twice), and various other non-essential items. i tried to enact the lemon law, but since the 3rd time on the fuel gauge was at 18500 miles, i was told it didn't apply. now after 4 and a half years, i have 114,000 miles on the car and i was just told that the motor is shot and will have to be replaced at a cost of $11,500. i can't sink that kind of money into a car with that many miles but i can't sell it with a bad motor and i can't make payments on two cars. this car has been one problem after another and bmw has refuesed help me. the only offer they made was to give me $5000.00 off on a new car when i hired a lawyer to try to enact the lemon law, but with the milage i had on the car already i still would have owed them money on the trade-in. there hasn't been one incident. it's just been one thing after another since i bought the car. i have paid bmw over $3600.00 for service and repairs not covered by warranty since i bought the vehicle. now it's going to cost me over $11,000 more to get the car running again. i have all the service records and have always pampered the car. i only used the best gas, never missed any scheduled services. i can't believe bmw is not standing behind their products better than this.*ak
 It took 11 days for bmw to inform me of a safety-related recall (between the time recall appeared in the local paper (jan. 31) and notification i received in the mail (feb. 10). bmw should be appropriately punished for this indifferent attitude to public safety. thank you. p.s. there should be a requirement to put an exact mailing date on these recall letters. dr. cetingok. *ak
STEERING - WHEEL AND HANDLE BAR
10/06/2000106/07/2000
 Consumer states a problem existed where the seal on the steering column was defective and had to be replaced. *tt