Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
51030702/01/200710021405Install hood latch corrosion resistant clip. *kb04/24/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
08/21/2009930001
 I own the 2002 bmw x2. i have run into the problem of the rear passenger (right-side) door unlock. it cannot be unlocked both from the outside and inside of the door. i did some research on the web sites. there is not a way to open the door. dealer has to unbolt the whole door in order to get it out. the same problem can occur to any of the doors (or all) at the same time. most people (including myself) are having concern about the safety of the passengers/drivers if the door cannot be opened from the inside in the case of emergency (such as the lexus' acceleration problem or fire/smoke) especially the kids cannot break the window's glass. can the nhtsa ask bmw be responsible for making corrective action asap? or bmw will wait to take action after enough people die from the bad design. i have not fixed my door (since bmw will charge thousands of dollars). and i have a 3 1/2 years old kid. i think that bmw needs to recall this neglected problem. *tr
04/07/200288022
 Tl*the contact owns a 2002 bmw x5. on april 9, 2009, after parking in the driveway, the contact exited the vehicle. she went to the back of the vehicle to get her child out, but the doors were locked. the contact attempted to unlock the doors manually and with the keyless entry, but was unsuccessful. she called aaa to unlock the doors. this vehicle has only one keyless entry located on the driver's side. the contact stated that this was her first time experiencing this failure with the vehicle. the current and failure mileages were 88,022.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
03/01/200993140
 Tl*the contact owns a 2002 bmw x5. the contact experienced issues with the front doors on her vehicle. she would become locked inside the vehicle because the doors would not open. she attempted to unlock them with the power door lock mechanism, which worked properly, but the door handles would not allow the doors to open. the contact had to exit through the back doors. the dealer and manufacturer have not been notified. the current and failure mileages were approximately 93,140.
01/01/19011
 2002 bmw x5 with oil separator safety issues. consumer states that the oil separator failed. consumer was shown that water was mixing with the oil creating a foamy sludge. luckily the problem did not affect the engine. *kb the consumer also stated the door locks did not work on one of the doors and the window fell inside the door. the window mechanism needed to be replaced. the windshield wiper inserts were replaced. *jb