Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
07/20/2012335001
 While driving on a freeway at about 80 miles per hour, with the cruise control on, it was necessary to dis-engage the cruise control for a slower vehicle. when i then applied my foot to the gas pedal, it suddenly felt unstable and wobbly. i found it difficult to maintain steady pressure on it and maintain my speed in heavy freeway traffic. i was very uncomfortable with the situation. fortunately i was just 20 miles from my destination, and i was able to very carefully and repeatedly re-position my foot on the gas pedal to maintain speed in heavy traffic. upon arriving at my destination, i examined the gas pedal, only to find most of it had detached from the floorboard - a thin, flimsy web of plastic that held the gas pedal to the floorboard had split at the floorboard, causing the problem. only about 15 or 20% of the attachment remained. had 100% of the attachment failed, i would certainly have lost all accelerator control in traffic and at high speed, a potentially dangerous scenario. it is my opinion that the design of this gas pedal is defective, which led to the problem at only 33500 miles! i complained to bmw u.s.a with no satisfaction. i claimed that they should be responsible for the repair cost due to faulty design, which constitutes lifetime responsibility outside of the warranty period. they did not agree. i also feel the extreme heat conditions present in the desert southwest where i live may have also contributed to the failure. i am reporting this incident in the hope it may prevent a similar, possibly more serious failure for someone else owning a bmw. i have retained the failed gas pedal and can provide pictures to you if you like. *tr
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
10/25/20033000304/03/2003
 2003 bmw x5 the brake pedal moves below the accelerator pedal in a emergency stop causing the car to accelerate untill the foot is moved more centeral to the brake. *ak