Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
04V344000BAYERISCHE MOTOREN WERKEfrom 05/12/2004 to 07/06/2004V (Vehicle)410207/16/2004MFRBAYERISCHE MOTOREN WERKE07/14/200407/14/2004
Defect SummaryOn certain passenger vehicles equipped with 8 and 12 cylinder engines, the digital engine management control (emc) units were not produced according to specifications.
Consequence SummaryAs a result, engine stalling will occur after a short period of operation. the vehicle may not be able to restart. also, a loss of power steering and, after repeated actuation of the brake pedal, a loss of brake power assist will occur. these conditions could result in a vehicle crash.
Corrective SummaryDealers will install a new digital engine management control unit. the recall began on july 16, 2004. owners should contact bmw at 1-800-831-1117.
NotesCustomers can contact the national highway traffic safety administration
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
04V409000BMW OF NORTH AMERICA, LLCfrom 08/25/2003 to 04/15/2004V (Vehicle)35809/08/2004MFRBAYERISCHE MOTOREN WERKE08/18/200408/23/2004
Defect SummaryOn certain passenger vehicles with 3.0 l engines and manual transmissions, if the vehicle is in first gear, and moving slowly, with the accelerator pedal held in a constant position of low engine speed and with the clutch pedal held in a partially depressed position, engine speed may increase.
Consequence SummaryThe vehicle could accelerate unexpectedly, which could result in a crash.
Corrective SummaryDealers will reprogram the vehicle's digital engine management control unit. the recall began on september 8, 2004. owners should contact bmw at 1-800-831-1117.
NotesCustomers can also contact the national highway traffic safety administration
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
03V475000BAYERISCHE MOTOREN WERKEfrom 09/16/2003 to 10/09/2003V (Vehicle)35011/10/2003MFRBAYERISCHE MOTOREN WERKE11/14/200311/24/2003
Defect SummaryOn certain sport utility vehicles, the bolts that hold the front differential, the right output shaft housing flange at the engine, and the right-hand engine support may be insufficiently tightened.
Consequence SummaryWith prolonged driving, these bolts could become loose, cause damage to the engine and transmission housings. the right output shaft could become disconnected, affecting the ability to control the vehicle, which could result in a crash.
Corrective SummaryDealers will inspect and retighten the drivetrain fasteners. owner notification began november 28, 2003. owners should contact bmw at 1-800-831-1117.
NotesCustomers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
SI B12 08 0804/01/200810025582Service action on my 2005 and 2006 e53 (x5) with m54 engine and gm5 transmission produced 09/2004-10/2006 - reprogram dme. *pe08/22/2008
SI B12 04 0804/01/200810025583E53 with m54 and gm5 - reprogram dme. e53 (x5) with m54 engine and gm5 transmission produced 9/3003 - 10/2004. *pe08/22/2008
242020501/01/200624010610014893Harsh 2-1 downshift. *eh bmw e35. *sc x5 from 10/03 up to 04/05. *tt05/11/2005
POWER TRAIN - DRIVELINE - CONSTANT VELOCITY JOINT
SI-B31-01-0809/01/200910031624Bmw: replacement of front outer cv joint. complaints of clicking or grinding noises coming from the front axle area when making a turn. the front outer constant velocity joint boot is split open and the joint is already damaged.01/06/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
03/01/200616300
 Tl-the contact owns a 2004 bmw x5. the contact stated that while driving approximately 25 mph, the vehicle stalled. immediately after, the check engine warning light illuminated. the vehicle was later towed to the dealer. after diagnosis, the contact was informed that the transmission needed to be repaired. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 16,300. the current mileage was approximately 66,000. the vin was unavailable. mah
03/01/200616300
 Tl-the contact owns a 2004 bmw x5. the contact stated that while driving approximately 25 mph the vehicle stalled. immediately after the check engine warning light illuminated. the vehicle was later towed to the dealer. after diagnosis they advised her that the transmission needed to be repaired. the vehicle was not repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 16,300. the current mileage was approximately 66,000. the vin was unavailable. tb
06/01/201274160
 Tl* the contact owns a 2004 bmw x5. the contact stated that the gear shifter failed. the vehicle
06/01/201274160
 Tl-the contact owns a 2004 bmw x5. the contact stated that the gear shifter failed. the vehicle
06/01/201274160
 Tl-the contact owns a 2004 bmw x5. the contact stated that the gear shifter failed. the vehicle gear does not illuminate to notify if it the gear was in driver or verse and caused the vehicle to go into limp mode. the vehicle was taken to the dealer advised the gear circuit range failed and the computer needed to be reprogrammed. the failure and the current mileage was 74,160. li
06/05/201185000
 1. did a 3 point turn and then pulled onto a 45 mph road way 2. front tires locked up and i skidded to a stop, even after i depressed the clutch. 3. front differential failure, was replace to correct the problem 4. fortunately the person following me was not tailgating so no accident
POWER TRAIN - AUTOMATIC TRANSMISSION
08/17/201099000
 My bmx 5 (2004) stalls occasionally at low speeds. this has occurred 4 times in the last three months. the service center has been unable to duplicate the problem or determine the cause. i'm usually exiting a parking lot or school when it occurs and estimated speed is between 5 and 10 mph. there are no sensors or warning indicators before or after the incident and a diagnotic check at the bmw service center revealed no sensors or indicators activated. there were two recalls for bmw x 5 2004 models that were related to stalling but have not been associated with my particular vehcile. i'm concerned the problem will result in a crash.
10/06/2007390001
 I own a 2004 bmw x5, i purchased the car used from sam swope bmw in louisville ky # 502-499-5080 the car was certified and still under warranty with 37,000 miles on it. i also purchased a extended warranty as well. my complaint is the transmission is causing the car to be unsafe, at times when starting from a stop or roll it will cause the car to lurch forward unexpectedly i have complained several times to the dealership as well as bmw. the first time it did it the dealer said the software needed to be updated i paid over $150.00 to have this done they said it would fix it. for awhile i thought it had taken care of it but several months later it started doing it again. after more complaints to bmw dealer they did another software update and charged me again. this time it seemed like they restarted the performance of the car. bmw claims that it is not showing any malfunctions in the computer they claim there is nothing wrong, if that is true then why do they keep saying i need to update the software and keep charging me for this, when the transmission does this it all most like some has hit you from the rear. the car has 88,000 miles on it and has continued to this, i have actually altered the way i take off from a stand still to avoiding this from happening. there are a number of complaints about this issue if you look on line at edmunds cars. *tr
08/26/200514000301/22/2004
 Dear sir or madam- please see the email below which i sent to bmw of north america regarding recurring transmission issues with our x5. this is a major safety issue and i am asking for your help to get bmw to resolve this issue. ___________________ dear sir or madam- please let this email serve as a formal complaint for the transmission of our 2004 x5 4.4. i have lost both my patience and confidence in our x5 and feel that the safety of our children (2 1/2 and 16 months) is at risk as this is the primary vehicle they are transported in. all occupants in the car at the time the transmission slips experience a head jerking which in itself is unsafe. in reviewing this issue on the internet, there are hundreds of postings regarding the 2004 x5 4.4 transmission issues and this is an issue that bmw is fully aware of and has failed to fix. our x5 has a transmission that is slipping and it feels like we have been rear-ended each time it slips. the x5 has been in twice for this issue in the past three weeks at sterling bmw and it has not been fixed. sterling has reprogrammed the dme and rebuilt it with no success. it is going in for a third time today for this same issue and i expect bmw of north america to resolve this issue immediately. according to everything i have read, the x5 needs a new transmission and that will solve the problem. if this issue is not resolved immediately, we have an attorney and we will exercise our rights under the california lemon law. i will also be notifying the nhtsa today and filing a formal complaint with them over this issue as the safety of our children is of the utmost importance. sterling bmw has been very good to deal with and they have tried to resolve the issue, but bmw of north america needs to provide them with the tools to resolve this issue. finally, i would like to note that we are not new to the bmw family. i look forward to hearing from you. sincerely, [name removed] managing director deutsche bank. *nm fsb
4000111/24/2003
 Transmission shuts down while engine is still running. a warning light illuminates saying transmission has shut down. *ak
POWER TRAIN - DRIVELINE
06/05/201185000
 1. did a 3 point turn and then pulled onto a 45 mph road way 2. front tires locked up and i skidded to a stop, even after i depressed the clutch. 3. front differential failure, was replace to correct the problem 4. fortunately the person following me was not tailgating so no accident
08/17/201099000
 My bmx 5 (2004) stalls occasionally at low speeds. this has occurred 4 times in the last three months. the service center has been unable to duplicate the problem or determine the cause. i'm usually exiting a parking lot or school when it occurs and estimated speed is between 5 and 10 mph. there are no sensors or warning indicators before or after the incident and a diagnotic check at the bmw service center revealed no sensors or indicators activated. there were two recalls for bmw x 5 2004 models that were related to stalling but have not been associated with my particular vehcile. i'm concerned the problem will result in a crash.