Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
08/14/200938000
 Tl-the contact owns a 2006 bmw x5. the contact stated the occupancy detection mat which is located in the passenger or driver seat that informs the computer that a person was sitting in the seat has fail. this rendered the air bags inoperable and also causes the seat belt lights to illuminate as if a person was sitting in the seat when no one was. the vehicle was taken to the dealer on more than one occasion and they would ran diagnostic test but the computer will show no codes, therefore they cannot repair this failure or duplicate it. the manufacturer was contacted and states he need to go back to the dealer but the dealer will not honor the request. the failure mileage was 38,000 the current mileage was 67,000...mw
01/15/2010510001
 1) cruise will not take into action when less then 15 mph--- and you have to be in accelerate to engage cruise- causes problems in school zone. especially to set the cruise at 19mph is a challenge. 2) seat belt warning even after i have the seat belt on. and the beep comes after i drive about 2 blocks ...so i have to take off the belt and put it back on. *tr
04/07/200966000
 Tl*the contact owns a 2006 bmw x5. while driving approximately 60 mph on normal road conditions, the passenger seat occupancy sensor and air bag warning indicators illuminated on the instrument panel. the indicators remained illuminated until the engine was turned off. in addition, the seat belt system chime sensor was inoperative. the vehicle was taken to an independent mechanic for diagnostic testing and the technician stated that the failure was contributed to the passenger seat sensor. the vehicle has not been repaired. the manufacturer has been notified of the malfunctions. the vin was unknown. the failure mileage was 66,000 and current mileage was 67,000.
12/10/200856000
 Tl*the contact owns a 2006 bmw x5. while driving 30 mph, another vehicle crashed into the rear of the contact's vehicle. the bumper, muffler, and trunk were damaged. the driver's seat belt failed and released prematurely. the front air bags failed to deploy. the contact was uninjured. the vehicle was towed to a local repair shop and repaired. the contact has a copy of the police report. the manufacturer could not provide an explanation for the failures. the failure mileage was 56,000 and current mileage was 56,500.