Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| SIB-61-08-10 | 08/01/2010 | 10037026 | Bmw: elctronically disconnecting the junction box without disconnecting the battery will cause damage to the rear power distribution box. *rm | 04/27/2011 | |
| SIB-61-08-10 | 08/01/2010 | 10037026 | Ready | 04/27/2011 | |
| SI-B61-15-09 | 04/01/2010 | 10034666 | Bmw: various electrical problems. on the vehicle, various electrical problems are possible. warning lamps illuminated in the instrument cluster; check control messages; systems inoperative; fuse blown; wipers in default mode (permanently o | 01/03/2011 | |
| SIB-61-13-07 | 11/01/2007 | 10032845 | Bmw vehicle: electronic malfunction cc message caused by shorted wiring. the electronic malfunction check control message may be displayed; the sounds system emits a static noise from the speakers; the rfk (rear view camera) does not pan; | 06/02/2010 | |
| SIB-61-11-07 | 11/01/2007 | 10032844 | Bmw vehicle: missing clip on power cable causes various electrical complaints. vehicle will not start. instrument cluster or displays are flickering. remote control will not unlock vehicle. various control modules cannot be accessed usin | 06/02/2010 | |
| SIB-12-09-08 | 02/01/2008 | 10032781 | Bmw vehicle: driveability complaints due to cooling fan relay failure. the customer may complain of intermittent driveability problems, described as-engine is lacking power when accelerating uphill; transmission will not upshift under hea | 05/21/2010 | |
| SIB-34-03-07 | 10/01/2009 | 10032641 | Bmw vehicles: dsc warning lamp illuminated. the dsc (dynamic stability control) warning lamp is illuminated and some or all of the following fault codes are stored: 6e58; 6e04; 53ba; d36f; 55c3; 6eca; and the wipers may also be operating | 04/21/2010 | |
| SIB-61-15-09 | 10/01/2009 | 10032640 | Bmw vehicles: various electrical problems are possible on the vehicle: warning lamps illuminated in the instrument cluster; check control messages; systems inoperative; fuse blown; wipers in default mode (permanently on); and fault codes f | 04/21/2010 | |
| SI-B-84-05-08 | 09/01/2008 | 10028390 | Bmw: the telematics control unit (tcu) in vehicles may not have been properly activated. this causes the manual and automatic emergency call and roadside call (bmw assist) not to function. models e53, e60, e90, e83 are affected. | 03/27/2009 | |
| SI B61 11 07 | 11/01/2007 | 10024508 | Missing clip on power cable causes various electrical complaints. *nj | 04/21/2008 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| SIB-61-08-10 | 08/01/2010 | 10037026 | Ready | 04/27/2011 | |
| SIB-61-08-10 | 08/01/2010 | 10037026 | Bmw: elctronically disconnecting the junction box without disconnecting the battery will cause damage to the rear power distribution box. *rm | 04/27/2011 | |
| SIB-12-17-09 | 05/01/2009 | 10030624 | Bmw vehicle: water has entered electronics box because the lid is not properly fitted. once it is verified that water has indeed entered the electronics box, it will be necessary to replace both the lower part of the electronics box and t | 10/30/2009 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| SIB-61-06-11 | 09/01/2011 | 10042686 | Bmw: on certain vehicles, the jbe (junction box electronics) module fails programming during a software update of the vehicle. *pe | 01/06/2012 | |
| SIB-12-01-11 | 03/01/2011 | 10039765 | Ready | 08/10/2011 | |
| SIB-12-01-11 | 03/01/2011 | 10039765 | Bmw: the service engine soon light is on while driving. this is a programming issue. *rm | 08/10/2011 | |
| SIB-65-36-09 | 09/01/2010 | 10037078 | Ready | 05/04/2011 | |
| SIB-65-36-09 | 09/01/2010 | 10037078 | Bmw: the airbag warning lamp is illuminated due to a software error. *rm | 05/04/2011 | |
| SIB-13-06-10 | 06/01/2010 | 10036985 | Ready | 04/25/2011 | |
| SIB-13-06-10 | 06/01/2010 | 10036985 | Bmw: a service engine soon light comes on. the engine will only operate to 1500 rpms and lacks power. there is a software application error. *rm | 04/25/2011 | |
| SIB-61-13-07 | 11/01/2007 | 10032845 | Bmw vehicle: electronic malfunction cc message caused by shorted wiring. the electronic malfunction check control message may be displayed; the sounds system emits a static noise from the speakers; the rfk (rear view camera) does not pan; | 06/02/2010 | |
| SIB-12-23-07 | 11/01/2007 | 10032813 | Bmw vehicle: fc 2ef4 characteristic map thermostat. complaints that the service engine soon lamp is illuminated. fault code 2ef4 characteristic map thermostat is stored in dme fault memory. dme software calibration related to high heatin | 05/26/2010 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| SIB-65-36-09 | 09/01/2010 | 10037078 | Bmw: the airbag warning lamp is illuminated due to a software error. *rm | 05/04/2011 | |
| SIB-65-36-09 | 09/01/2010 | 10037078 | Ready | 05/04/2011 | |
| SIB-51-26-10 | 08/01/2010 | 10037027 | Bmw: model e70 equipped with an automatic tailgate. the rear tailgate may not operate in either direction due to wiring damage. *rm | 04/27/2011 | |
| SIB-51-26-10 | 08/01/2010 | 10037027 | Ready | 04/27/2011 | |
| SI-B61-15-09 | 04/01/2010 | 10034666 | Bmw: various electrical problems. on the vehicle, various electrical problems are possible. warning lamps illuminated in the instrument cluster; check control messages; systems inoperative; fuse blown; wipers in default mode (permanently o | 01/03/2011 | |
| SIB-61-13-07 | 11/01/2007 | 10032845 | Bmw vehicle: electronic malfunction cc message caused by shorted wiring. the electronic malfunction check control message may be displayed; the sounds system emits a static noise from the speakers; the rfk (rear view camera) does not pan; | 06/02/2010 | |
| SIB-34-03-07 | 10/01/2009 | 10032641 | Bmw vehicles: dsc warning lamp illuminated. the dsc (dynamic stability control) warning lamp is illuminated and some or all of the following fault codes are stored: 6e58; 6e04; 53ba; d36f; 55c3; 6eca; and the wipers may also be operating | 04/21/2010 | |
| SI-B66-09-09 | 09/01/2009 | 10031524 | Bmw: failure of remote control locking. intermittently or permanently, the remote control locking is inoperative. both remote keys are affected. in some cases, the parking brake warning is illuminated in the instrument cluster and fuse | 01/06/2010 | |
| SI B 340307 | 06/01/2008 | SI B34-03-07 | 10025363 | Dsc warning lamp illuminated. e70 (x5) vehicles produced up to january 28, 2007. *pe updated 9/10/08. *pe | 08/04/2008 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/04/2012 | 58000 | 1 | |
| It was the night of independence day 2012, it had rained moderately hard earlier in the day. when i started my 2007 bmw x5 3.0si to drive home, i was greeted with a bunch of warnings and errors on both my instrument cluster and navigation display. the most major one read electronic system malfunction: take to nearest bmw center. the abs light was also lit up. since it was late at night, the dealership was closed and so i proceeded to try to drive home. on the drive home, i noticed that my a/c system shut itself off and that my turn signals were extremely laggy & at times, were not even turning on | |||
| 07/04/2012 | 58000 | ||
| It was the night of independence day 2012, it had rained moderately hard earlier in the day. when i started my 2007 bmw x5 3.0si to drive home, i was greeted with a bunch of warnings and errors on both my instrument cluster and navigation display. the most major one read electronic system malfunction: take to nearest bmw center. the abs light was also lit up. since it was late at night, the dealership was closed and so i proceeded to try to drive home. on the drive home, i noticed that my a/c system shut itself off and that my turn signals were extremely laggy & at times, were not even turning on - | |||
| 03/21/2012 | 33000 | ||
| Tl-the contact owns a 2007 bmw x5. the contact stated that only the front driver's door could be opened. the vehicle was taken to an authorized dealer where the contact was informed that the failure was caused by an electrical system failure. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 33,000. the vin was unavailable. kmj | |||
| 03/21/2012 | 33000 | ||
| Tl-the contact owns a 2007 bmw x5. the contact stated that only the front driver's door could be opened. the vehicle was taken to an authorized dealer and the contact was informed that the failure was due to an electrical system problem. the vehicle was not repaired. the manufacturer was made aware of the failure and the contact was awaiting a response. the failure mileage was 33,000. the vin was unavailable. sm. | |||
| 11/21/2011 | 54000 | ||
| Bmw recalled x5 from 2008-2011 for water pump failure. my x5 is 2007 and it is identical model as 2008-2011 bmw x5. same design and same water pump part. however bmw manufacturer said it will not be covered by recall because it is not 2008-2011 model. this does not make sense that they do not recall 2007 x5 even if it is identical car to 2008-2011 bmw x5. | |||
| 07/13/2011 | 56201 | ||
| On 13 july, 2011, with only 56,201 miles, our bmw x5 suffered what an independent bmw auto repair shop later diagnosed as a total electrical meltdown involving almost all powertrain components and data bus system. symptoms upon startup that morning included a level control system malfunction light, a transmission malfunction warning, a parking brake malfunction warning, a passenger restraint malfunction warning, an all-wheel drive, dsc, abs, and emergency abv malfunction warning, as well as rapid windshield wiper movement and an intermittent engine start button. i am an officer in the united states navy, on active duty, and i deployed that morning for almost six weeks; i have recently returned. the burden of coordinating an automobile tow and repair that day was left to my wife, the mother of our two young children. to say that this was an inconvenience to her is a gross understatement. we purchased the bmw based on its previous reputation for quality, and we paid much more for this vehicle than we would have for something like a honda odyssey or a toyota sienna. we were willing to pay more with the understanding that, during my long and frequent absences in the service of our country, my wife and family would have a reliable and safe vehicle. i feel this decision to purchase this bmw product was a mistake, and one i never intend to repeat. the vehicle was only 6,000 miles outside of the 50,000 mile warranty, and yet none of the $1,781.31 invoice was covered by bmw; it was covered solely by my savings. i can not in good conscience recommend any bmw product to any of my friends or colleagues. | |||
| 11/25/2008 | 12000 | ||
| In july 2007 i purchased a brand new, fully loaded 2007 bmw x5 4.8. back then, it was my dream car. now, it is a nightmare. from the beginning, we have experienced different minor issues with the car (dvd player not working, for example) that the dealership fixed. however, once we started having problems with the car not starting, that was no longer a minor issue. the first time the car did not start was around thanksgiving in 2008, only a little more than a year after i had purchase my car. by the summer of 2009, the problem got worse and half the time the car would not start. we finally took the car in (nov 2009) and the dealership told us the battery was death, and they replaced the battery at no charge (warranty). everything was fine until march 26, 2011, when i was ready to leave and my car did not start. at this point, i was so frustrated that i immediately called the dealership and told them i did not want a car that doesn't work parked in my garage, so i was going to drop it off. it was a saturday, so i did not hear back from the dealership until the following monday, only to tell me that the battery was very low and needed to be replaced again. they also told me that it was because of my driving habits, because most of my trips are very short (less than 5 mi) trips. i asked them if i needed to change my driving habits in order for my car to work, and they said hmm, yeah. really??? to top it off, since the problem was caused due to my driving habits, i needed to pay for the replacement of the battery. i believe the design of the of the electrical system has problems. no car, especially no high end car, should not work because it is not driven enough. did bmw engineers finished the design and said, it is done, but it will only work if you drive it enough!. bmw needs to fix this problem and stop blaming the car owners for their poor design. | |||
| 04/01/2011 | 45000 | ||
| Tl* the contact owns a 2007 bmw x5. the contact stated during rainy weather, water leaked into the satellite radio receiver module and caused severe damage. the vehicle was taken to an authorized dealer for diagnosis where they informed the cotnact that the satellite module would need to be replaced. the part was not in stock and the vehicle would be repaired when the part became available. the manufacturer was made aware of the defect. the approximate failure mileage was 45,000. the vin was unavailable. | |||
| 11/25/2008 | 12000 | ||
| In july 2007 i purchased a brand new, fully loaded 2007 bmw x5 4.8. back then, it was my dream car. now, it is a nightmare. from the beginning, we have experienced different minor issues with the car (dvd player not working, for example) that the dealership fixed. however, once we started having problems with the car not starting, that was no longer a minor issue. the first time the car did not start was around thanksgiving in 2008, only a little more than a year after i had purchase my car. by the summer of 2009, the problem got worse and half the time the car would not start. we finally took the car in (nov 2009) and the dealership told us the battery was death, and they replaced the battery at no charge (warranty). everything was fine until march 26, 2011, when i was ready to leave and my car did not start. at this point, i was so frustrated that i immediately called the dealership and told them i did not want a car that doesn't work parked in my garage, so i was going to drop it off. it was a saturday, so i did not hear back from the dealership until the following monday, only to tell me that the battery was very low and needed to be replaced again. they also told me that it was because of my driving habits, because most of my trips are very short (less than 5 mi) trips. i asked them if i needed to change my driving habits in order for my car to work, and they said hmm, yeah. really??? to top it off, since the problem was caused due to my driving habits, i needed to pay for the replacement of the battery. i believe the design of the of the electrical system has problems. no car, especially no high end car, should not work because it is not driven enough. did bmw engineers finished the design and said, it is done, but it will only work if you drive it enough!. bmw needs to fix this problem and stop blaming the car owners for their poor design. | |||
| 04/01/2011 | 45000 | ||
| Tl* the contact owns a 2007 bmw x5. the contact stated during rainy weather, water leaked into the satellite radio receiver module and caused severe damage. the vehicle was taken to an authorized dealer for diagnosis where they informed the cotnact that the satellite module would need to be replaced. the part was not in stock and the vehicle would be repaired when the part became available. the manufacturer was made aware of the defect. the approximate failure mileage was 45,000. the vin was unavailable. | |||
| 11/25/2008 | 12000 | ||
| In july 2007 i purchased a brand new, fully loaded 2007 bmw x5 4.8. back then, it was my dream car. now, it is a nightmare. from the beginning, we have experienced different minor issues with the car (dvd player not working, for example) that the dealership fixed. however, once we started having problems with the car not starting, that was no longer a minor issue. the first time the car did not start was around thanksgiving in 2008, only a little more than a year after i had purchase my car. by the summer of 2009, the problem got worse and half the time the car would not start. we finally took the car in (nov 2009) and the dealership told us the battery was death, and they replaced the battery at no charge (warranty). everything was fine until march 26, 2011, when i was ready to leave and my car did not start. at this point, i was so frustrated that i immediately called the dealership and told them i did not want a car that doesn't work parked in my garage, so i was going to drop it off. it was a saturday, so i did not hear back from the dealership until the following monday, only to tell me that the battery was very low and needed to be replaced again. they also told me that it was because of my driving habits, because most of my trips are very short (less than 5 mi) trips. i asked them if i needed to change my driving habits in order for my car to work, and they said hmm, yeah. really??? to top it off, since the problem was caused due to my driving habits, i needed to pay for the replacement of the battery. i believe the design of the of the electrical system has problems. no car, especially no high end car, should not work because it is not driven enough. did bmw engineers finished the design and said, it is done, but it will only work if you drive it enough!. bmw needs to fix this problem and stop blaming the car owners for their poor design. | |||
| 04/01/2011 | 45000 | ||
| Tl-the contact owns a 2007 bmw x5. the contact stated during rainy weather conditions water leaked into the satellite radio receiver module and caused severe damage. the vehicle was taken to an authorized dealer for diagnosis where they informed the satellite module would need to be replaced. the part was not in stock; the vehicle would be repaired when the part became available. the manufacturer was made aware of the defect. the approximate failure mileage was 45,000. the vin was unavailable. js | |||
| 11/25/2008 | 12000 | ||
| In july 2007 i purchased a brand new, fully loaded 2007 bmw x5 4.8. back then, it was my dream car. now, it is a nightmare. from the beginning, we have experienced different minor issues with the car (dvd player not working, for example) that the dealership fixed. however, once we started having problems with the car not starting, that was no longer a minor issue. the first time the car did not start was around thanksgiving in 2008, only a little more than a year after i had purchase my car. by the summer of 2009, the problem got worse and half the time the car would not start. we finally took the car in (nov 2009) and the dealership told us the battery was death, and they replaced the battery at no charge (warranty). everything was fine until march 26, 2011, when i was ready to leave and my car did not start. at this point, i was so frustrated that i immediately called the dealership and told them i did not want a car that doesn't work parked in my garage, so i was going to drop it off. it was a saturday, so i did not hear back from the dealership until the following monday, only to tell me that the battery was very low and needed to be replaced again. they also told me that it was because of my driving habits, because most of my trips are very short (less than 5 mi) trips. i asked them if i needed to change my driving habits in order for my car to work, and they said hmm, yeah. really??? to top it off, since the problem was caused due to my driving habits, i needed to pay for the replacement of the battery. i believe the design of the of the electrical system has problems. no car, especially no high end car, should not work because it is not driven enough. did bmw engineers finished the design and said, it is done, but it will only work if you drive it enough!. bmw needs to fix this problem and stop blaming the car owners for their poor design. | |||
| 04/01/2011 | 45000 | ||
| Tl-the contact owns a 2007 bmw x5. the contact stated during rainy weather conditions water leaked into the satellite radio receiver module and caused severe damage. the vehicle was taken to an authorized dealer for diagnosis where they informed the satellite module would need to be replaced. the part was not in stock; the vehicle would be repaired when the part became available. the manufacturer was made aware of the defect. the approximate failure mileage was 45,000. the vin was unavailable. js | |||
| 06/11/2010 | |||
| In may 2007, i purchased a new bmw 2007 x5 4.8 vehicle. since then, i have experienced high battery drainage warnings at least 12 times. the dealership says the computer doesn't show a history of this messge and it does not find a problem with the battery. the car engine also fails to start after repeated attemts- the lights, radio and air turn on, but the engine does not. after several hours, the engine starts. this has occurred at least 12 times since 11/2007 as well- but independently of the high battery drainage warning. the dealership fails to find a problem with the engine starting when i take the car in. in addition, the engine (automatic transmission) stays locked in one gear and the engine revs up while driving, failing to automatically shift to the next gear unless the driver releases the gas pedal or pushes the gas peddle to throw it into the next gear. it would also lurch on inclines, but stopped experiencing this problem (perhaps coincidentally) when i removed my cellphone from the car's bluetooth/hands-free system. the dealership again said that it could not detect any problems. bmw usa is no help either, since they rely on the dealerships to report issues to them. if the local dealers aren't reporting the issues that owners experience simply because they can't find an answer, then nothing can be done to ensure the safety of the owners and their passengers driving their vehicles. i believe a problem exists with the electronic system and perhaps something else. i have seen complaints by other 2007 x5 owners for the same issues on websites such as edmunds.com and owners locally where i live. please assist us, because it's become clear that we have exhausted our recourse with the bmw dealerships. below is the date of the most recent incident. | |||
| 03/17/2009 | 1 | ||
| I purchased a new 2007 bmw x5 in december 2006. during the time i have owned the car i have had it in for service problems 18 times. six of those times is for high battery drain. the consequence is a car that might not always start. after three unsuccessful attempts to fix the battery drain problem they replaced the battery on the fourth attempt. since the battery has been replaced i have had the car in two more times with the same battery drain problem. the dealership is now telling me i have battery problems because i do not drive the car enough. bmw recommends you drive the car at least 7,500 miles per year for proper battery operation. i have driven my car 12,000 a year, exceeding what they recommend. i have also had this vehicle in four times to fix a dmtl pump problem. bmw north america suggested that the battery drain has also caused the dmtl pump not to operate properly. the dealership said the dmtl pump problem was a result of a loose connection, then a gas cap leak, then the vent valve sticking open and lastly said on the fourth attempt to fix it that the dmtl pump just does not work properly and replaced it. what is it??? i do not receive the same answers from bmw north america versus the dealership. i also investigated a web forum pertaining to this issue and found dozens of other bmw owners with the same high battery drain problem. the battery drain problem is not because you do not put enough miles on your car as bmw claims. it is a manufacturers defect and needs to be investigated. *tr | |||