Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER | ||||||||||||||||
| 11V521000 | BMW OF NORTH AMERICA, LLC | V (Vehicle) | 32084 | MFR | BMW OF NORTH AMERICA, LLC | 10/20/2011 | 10/27/2011 | |||||||||
| Defect Summary | Bmw is recalling certain model year 2008-2011 5-series, 5-series gran turismo, 7-series, x5 sav, and x6 sav vehicles equipped with 8- or 12-cylinder, turbocharged, engines because the circuit board for the electric auxiliary water pump can overheat. | |||||||||||||||
| Consequence Summary | This could lead to a smoldering of the pump or an engine compartment or vehicle fire. | |||||||||||||||
| Corrective Summary | Bmw will notify owners, and dealers will replace the auxiliary water pump free of charge. the safety recall is expected to begin during november 2011. owners may contact bmw customer relations and services at 1-800-525-7417. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| SIB-12-09-08 | 02/01/2008 | 10032781 | Bmw vehicle: driveability complaints due to cooling fan relay failure. the customer may complain of intermittent driveability problems, described as-engine is lacking power when accelerating uphill; transmission will not upshift under hea | 05/21/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SIB-12-16-11 | 08/01/2011 | 10041407 | Bmw: service engine soon light is on and the engine has reduced power with trouble codes stored. *rm | 09/30/2011 | |
| SIB-12-16-11 | 08/01/2011 | 10041407 | Ready | 09/30/2011 | |
| TS-12-19-10 | 08/01/2010 | 10041276 | Bmw: service engine soon light is on with a fault code stored. internal dmtl pump failure.*rm | 09/26/2011 | |
| TS-12-19-10 | 08/01/2010 | 10041276 | Ready | 09/26/2011 | |
| SIB-12-15-11 | 07/01/2011 | 10040852 | Ready | 09/13/2011 | |
| SIB-12-15-11 | 07/01/2011 | 10040852 | Bmw: the service engine soon light is on. there are trouble codes stored for the crankshaft sensor. no driveability issues. *rm | 09/13/2011 | |
| SIB-12-09-11 | 04/01/2011 | 10040044 | Bmw: there is a delayed throttle response when driving off with a high engine load. it occurs when it is hot outside, the a/c is switched on, and the wheel is turned slightly. there is a software problem. *rm | 08/15/2011 | |
| SIB-12-09-11 | 04/01/2011 | 10040044 | Ready | 08/15/2011 | |
| SIB-11-08-03 | 07/01/2010 | 10037010 | Bmw: six different models equipped with the m54 engine could have valve covers break in cold weather and ruin the engine. this is due to moisture accumulation. *rm | 04/27/2011 | |
| SIB-11-08-03 | 07/01/2010 | 10037010 | Ready | 04/27/2011 | |
| SIB-13-06-10 | 06/01/2010 | 10036985 | Ready | 04/25/2011 | |
| SIB-13-06-10 | 06/01/2010 | 10036985 | Bmw: a service engine soon light comes on. the engine will only operate to 1500 rpms and lacks power. there is a software application error. *rm | 04/25/2011 | |
| SIB-13-07-10 | 06/01/2010 | 10036982 | Bmw: there is a rough engine idle and service engine soon light when driving downhill in high altitudes during cold weather. there may be six different fault codes. *rm | 04/25/2011 | |
| SIB-13-07-10 | 06/01/2010 | 10036982 | Ready | 04/25/2011 | |
| SIB-12-26-09 | 10/01/2009 | 10032646 | Bmw vehicles: edk throttle potentiometer faults-diagnosis. models e60, e63, e64, e65, e66, and e70. the service engine soon and dsc/dtc warning lamps are illuminated. the engine enters the power reduction (fail safe) mode. *pe | 04/23/2010 | |
| SIB-12-17-09 | 05/01/2009 | 10030624 | Bmw vehicle: water has entered electronics box because the lid is not properly fitted. once it is verified that water has indeed entered the electronics box, it will be necessary to replace both the lower part of the electronics box and t | 10/30/2009 | |
| SB-12-01-09 | 05/01/2009 | 10030612 | Bmw vehicles: service engine soon lamp or check gas cap warning illuminated while driving. software error in the dme for the tank leak diagnostic system. models e60, e61 (5 series); e70 (x5); e71 (x6); e82, e88 (1 series); e83 (x3); e90, | 10/27/2009 | |
| SB-12-18-09 | 05/01/2009 | 10030613 | Bmw vehicles: program control units (dme-dmtl diagnosis). an incorrect tank leakage diagnosis may occur due to a software error. the service engine soon (mil) lamp may be illuminated with the dmtl leakage fault stored, even though there | 10/27/2009 | |
| ENGINE AND ENGINE COOLING - ENGINE - DIESEL | |||||
| SIB-16-01-12 | 02/01/2012 | 10043713 | Bmw: a more robust sensor was developed due to selective catalyst reduction (scr) active tank failing, because of temperature sensor, and is integrated into active tank. *pe | 04/23/2012 | |
| SIB-16-03-10 | 06/01/2010 | 10036981 | Bmw: warning message on about low diesel exhaust fuel level and that the engine will not restart within 999 miles. the light comes on a few thousand miles earlier than a recommended oil change. *rm | 04/25/2011 | |
| SIB-16-03-10 | 06/01/2010 | 10036981 | Ready | 04/25/2011 | |
| SI-B-13-03-10 | 05/01/2010 | 10034189 | Bmw: program control units. vehicles with m57y diesel engine. service engine soon lamp (mil) is illuminated erroneously. dde software error. *pe | 10/25/2010 | |
| SIB-12-26-09 | 10/01/2009 | 10032646 | Bmw vehicles: edk throttle potentiometer faults-diagnosis. models e60, e63, e64, e65, e66, and e70. the service engine soon and dsc/dtc warning lamps are illuminated. the engine enters the power reduction (fail safe) mode. *pe | 04/23/2010 | |
| SIB-13-02-09 | 10/01/2009 | 10032642 | Bmw vehicles: diagnosis for low pressure fuel supply faults. the service engine soon lamp is illuminated (a fuel pump malfuction message is displayed in the cc), and a combination of the following fault codes may be stored in the dde cont | 04/21/2010 | |
| SIB-12-17-09 | 05/01/2009 | 10030624 | Bmw vehicle: water has entered electronics box because the lid is not properly fitted. once it is verified that water has indeed entered the electronics box, it will be necessary to replace both the lower part of the electronics box and t | 10/30/2009 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| SIB-16-01-09 | 09/01/2010 | 10037076 | Bmw: there is an extraction and refilling process for the desiel exhaust fluid. e70 and e90 models. *rm | 05/04/2011 | |
| SIB-16-01-09 | 09/01/2010 | 10037076 | Ready | 05/04/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| SIB-18-02-12 | 08/01/2012 | 10046861 | Bmw: see document search button for owner letter. the replacing and/or checking of emissions monitoring components to increase emissions stability, high pressure (hp) egr valve restriction of excessive soot and improved diesel exhaust f | 10/31/2012 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| SIB-11-03-08 | 12/01/2010 | 10038217 | Ready | 06/10/2011 | |
| SIB-11-03-08 | 12/01/2010 | 10038217 | Bmw: crankcase pressure diagnosis and information for all vehicles. *rm | 06/10/2011 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||||
| SIB-18-02-12 | 08/01/2012 | 10046861 | Bmw: see document search button for owner letter. the replacing and/or checking of emissions monitoring components to increase emissions stability, high pressure (hp) egr valve restriction of excessive soot and improved diesel exhaust f | 10/31/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 02/25/2013 | 31300 | ||
| Check engine light came on - vehicle stalled abruptly. after some minutes waiting for the car to cool down, the vehicle was able to drive to a nearby parking area. the vehicle would not go further. contacted nearest dealer who was 345 miles away. they agreed to tow the vehicle to get it fixed. the problem was a faulty water pump. the water pump, coolant and thermostat were replaced under warranty. we paid a deductible and the car was repaired. judging by the number of complaints about this issue and the existing recall for the same vehicle model years 2010-2011, bmw should extend the recall to all affected e70 (x5) models including this 2008 one. we should not have to pay a deductible on what is clearly a dangerous defect. had the vehicle been traveling on the highway at speed, an accident could have occurred given the way it stalled. | |||
| 02/17/2013 | 40000 | ||
| Tl- the contact owns a 2008 bmw x5. the contact stated that while driving 50 mph the engine light illuminated with a message stating the engine was over heating. the vehicle was taken to a dealer for diagnosis and it was confirmed the water pump had failed. the manufacturer was notified but offered no assistance. the vehicle had not been repaired. the failure and current mileage was 40,000. dt | |||
| 01/24/2013 | 28000 | ||
| Tl* the contact owns a 2008 bmw x5. the contact stated that while driving 30 mph, he heard a loud noise coming from the engine and the vehicle stalled. the contact mentioned that the vehicle overheated and the check engine light illuminated. the vehicle was taken to an independent mechanic. the technician stated that the water pump and thermostat had to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign number: 11v521000 (engine and engine cooling). the vehicle was repaired. the failure and current mileage was 28,000. | |||
| 01/24/2013 | 28000 | ||
| Tl - the contact owns a 2008 bmw x5. the contact stated that while driving 30 mph, he heard a loud noise coming from the engine and the vehicle stalled. the contact mentioned that the vehicle overheated and the check engine light illuminated. the vehicle was taken to an independent mechanic. the technician stated that the water pump and thermostat had to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign number: 11v521000 (engine and engine cooling). the vehicle was repaired. the failure and current mileage was 28,000. kmj | |||
| 01/24/2013 | 70000 | ||
| Tl* the contact owns a 2008 bmw x5. the contact stated that while driving 35 mph, the check engine light illuminated as the engine overheated and caused the vehicle to stall. the vehicle was towed to the dealer, who advised that the electric auxiliary water pump and the thermostat needed to be replaced. the manufacturer was notified and advised the contact that there were no recalls for the failure. the failure mileage was 70,000. | |||
| 01/24/2013 | 28000 | ||
| Tl - the contact owns a 2008 bmw x5. the contact stated that while driving 30 mph, he heard a loud noise coming from the engine and the vehicle stalled. the contact mentioned that the vehicle overheated and the check engine light illuminated. the vehicle was taken to an independent mechanic. the technician stated that the water pump and thermostat had to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign number: 11v521000 (engine and engine cooling). the vehicle was repaired. the failure and current mileage was 28,000. kmj | |||
| 01/24/2013 | 70000 | ||
| Tl* the contact owns a 2008 bmw x5. the contact stated that while driving 35 mph, the check engine light illuminated as the engine overheated and caused the vehicle to stall. the vehicle was towed to the dealer, who advised that the electric auxiliary water pump and the thermostat needed to be replaced. the manufacturer was notified and advised the contact that there were no recalls for the failure. the failure mileage was 70,000. | |||
| 01/24/2013 | 28000 | ||
| Tl - the contact owns a 2008 bmw x5. the contact stated that while driving 30 mph, he heard a loud noise coming from the engine and the vehicle stalled. the contact mentioned that the vehicle over heated and the check engine light illuminated. the vehicle was taken to an independent mechanic. the technician stated that the water pump and thermostat had to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in nhtsa campaign number: 11v521000 (engine and engine cooling). the vehicle was repaired. the failure and current mileage was 28,000. pm | |||
| 01/24/2013 | 70000 | ||
| Tl- the contact owns a 2008 bmw x5. the contact stated that while driving 35 mph, the check engine light illuminated as the engine overheated and caused the vehicle to stall. the vehicle was towed to the dealer, who advised that the electric auxiliary water pump and the thermostat needed to be replaced. the manufacturer was notified and advised the contact that there were no recalls for the failure. the failure mileage was 70,000. kmj | |||
| 01/24/2013 | 70000 | ||
| Tl-the contact owns a 2008 bmw x5. the contact stated while driving 35 mph there was a warning light illuminating the check engine light and the engine overheated. this caused the vehicle to stall. the vehicle was towed to the dealer who stated the electric auxiliary water pump and the thermostat need to be replaced. the vehicle will be repaired. the manufacturer was notified who stated there was no recall and to contact nhtsa to file a complaint. the failure mileage was 70,000. mw | |||
| 01/18/2013 | 47000 | ||
| Tl-the contact owns a 2008 bmw x5. the contact stated that while driving approximately 60 mph, the engine warning indicator continuously illuminated. the contact maneuvered to the shoulder where the engine was shut down. the vehicle was towed to an authorized dealer for diagnosis. the technician stated that the failure was contributed to the water pump and thermostat. the vehicle was currently being repaired. the manufacturer was notified of the problem. the approximate failure mileage was 47,000. the vin was unavailable. mah | |||
| 01/18/2013 | 47000 | ||
| Tl-the contact owns a 2008 bmw x5v6. while driving approximately 60 mph, the engine warning indicator indicator began to illuminate continuously. the contact maneuvered to the side of the road where the engine was turned off. the vehicle was towed to an authorized dealer for diagnosis. the technician stated the failure was contributed to the water pump and thermostat. the vehicle was currently being repaired. the manufacturer was notified of the problem. the approximate failure mileage was 47,000. the vin was unavailable. js | |||
| 11/23/2012 | 26734 | ||
| Tl-the contact owns a 2008 bmw x5. while driving approximately 55 mph, the engine warning indicator illuminated on the instrument panel. the contact maneuvered to the side of the road and turned the engine off. the vehicle was towed to an authorized dealer who stated the water pump would need to be replaced. the vehicle was repaired. the manufacturer was notified of the problem. the approximate failure mileage was 26,734. js | |||
| 10/22/2012 | 47000 | 1 | |
| The water pumped failed in the middle of a 4 lane divided hwy the vehicle is a 2008 bmw x5 and only has 47000 miles on it. *tr | |||
| 10/22/2012 | 47000 | ||
| The water pumped failed in the middle of a 4 lane divided hwy the vehicle is a 2008 bmw x5 and only has 47000 miles on it. | |||
| 06/11/2012 | 54000 | ||
| Tl* the contact owns a 2008 bmw x5. the contact stated that the vehicle overheated and lost power. the failure recurred three times before the contact had reached his destination. the vehicle was towed to the dealer for diagnosis where the dealer advised the contact that the water pump would need to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and informed the contact that the vehicle was not included in any recalls. the failure mileage was 54,000. | |||
| ENGINE AND ENGINE COOLING | |||
| 04/28/2012 | 52000 | ||
| Tl* the contact owns a 2008 bmw x5. the contact stated that while driving 35 mph, a loud fan noise emitted from the engine compartment. a warning light illuminated on the instrumental panel and stated that the vehicle was overheating. the vehicle was taken to an independent mechanic, where they were unable to diagnose a failure. the contact was advised to take the vehicle to an authorized dealer. the vehicle was then towed to an authorized dealer where it was awaiting a diagnosis.the vin was not available. the failure and current mileages were 52,000. | |||
| 04/20/2012 | |||
| I was driving under heavy rain on april 20, 2012 in houston, tx. i first saw engine overheating warning sign on the dash and then misty smoke came out under the hood. i had to get off the highway and drove to a nearby repair shop. it was determined that the failure was due to a faulty water pump. i had a friend who has a 2008 bmw x5 and recently had the same issue. we believe that recall #11v521000 that concerns only 2010-2011 bmw x5 needs to be expanded to x5s of earlier years. thank you for your consideration | |||
| 04/28/2012 | 52000 | ||
| Tl-the contact owns a 2008 bmw x5. the contact stated that while driving 35 mph, a loud fan noise emitted from the engine compartment. a warning light illuminated on the instrumental panel and stated that the vehicle was overheating. the vehicle was taken to an independent mechanic, where they were unable to diagnose a failure. the contact was advised to take the vehicle to an authorized dealer. the vehicle was then towed to an authorized dealer where it was awaiting a diagnosis.the vin was not available. the failure and current mileages were 52,000. sm. | |||
| 04/20/2012 | |||
| I was driving under heavy rain on april 20, 2012 in houston, tx. i first saw engine overheating warning sign on the dash and then misty smoke came out under the hood. i had to get off the highway and drove to a nearby repair shop. it was determined that the failure was due to a faulty water pump. i had a friend who has a 2008 bmw x5 and recently had the same issue. we believe that recall #11v521000 that concerns only 2010-2011 bmw x5 needs to be expanded to x5s of earlier years. thank you for your consideration | |||
| 04/28/2012 | 52000 | ||
| Tl-the contact owns a 2008 bmw x5. the contact stated that while driving 35 mph, a loud fan noise emitted from the engine compartment. a warning light illuminated on the instrumental panel and stated that the vehicle was overheating. the vehicle was taken to an independent mechanic, where they were unable to diagnose a failure. the contact was advised to take the vehicle to an authorized dealer. the vehicle was then towed to an authorized dealer where it was awaiting a diagnosis.the vin was not available. the failure and current mileages were 52,000. sm. | |||
| 04/20/2012 | |||
| I was driving under heavy rain on april 20, 2012 in houston, tx. i first saw engine overheating warning sign on the dash and then misty smoke came out under the hood. i had to get off the highway and drove to a nearby repair shop. it was determined that the failure was due to a faulty water pump. i had a friend who has a 2008 bmw x5 and recently had the same issue. we believe that recall #11v521000 that concerns only 2010-2011 bmw x5 needs to be expanded to x5s of earlier years. thank you for your consideration | |||
| 04/28/2012 | 52000 | ||
| Tl- the contact owns a 2008 bmw x5 . the contact stated that while driving at 35 mph, the contact heard a very loud fan noise coming from the engine compartment. a warning light illuminated on the instrumental panel which stated that the vehicle was overheating. the vehicle was taken to an independent mechanic where there could be no diagnosis given to the contact but recommended that the vehicle be towed to an authorized dealer. the vehicle was towed to an authorized dealer and the vehicle was not diagnosed nor repaired at the moment it was taken in but the contact is waiting for the updates on the diagnosis .the vin was not available . the failure and the current mileage was 52,000.cv | |||
| 04/20/2012 | |||
| I was driving under heavy rain on april 20, 2012 in houston, tx. i first saw engine overheating warning sign on the dash and then misty smoke came out under the hood. i had to get off the highway and drove to a nearby repair shop. it was determined that the failure was due to a faulty water pump. i had a friend who has a 2008 bmw x5 and recently had the same issue. we believe that recall #11v521000 that concerns only 2010-2011 bmw x5 needs to be expanded to x5s of earlier years. thank you for your consideration | |||
| 04/28/2012 | 52000 | ||
| Tl- the contact owns a 2008 bmw x5 . the contact stated that while driving at 35 mph, the contact heard a very loud fan noise coming from the engine compartment. a warning light illuminated on the instrumental panel which stated that the vehicle was overheating. the vehicle was taken to an independent mechanic where there could be no diagnosis given to the contact but recommended that the vehicle be towed to an authorized dealer. the vehicle was towed to an authorized dealer and the vehicle was not diagnosed nor repaired at the moment it was taken in but the contact is waiting for the updates on the diagnosis .the vin was not available . the failure and the current mileage was 52,000.cv | |||
| 04/20/2012 | |||
| I was driving under heavy rain on april 20, 2012 in houston, tx. i first saw engine overheating warning sign on the dash and then misty smoke came out under the hood. i had to get off the highway and drove to a nearby repair shop. it was determined that the failure was due to a faulty water pump. i had a friend who has a 2008 bmw x5 and recently had the same issue. we believe that recall #11v521000 that concerns only 2010-2011 bmw x5 needs to be expanded to x5s of earlier years. thank you for your consideration | |||
| 04/06/2012 | 65 | ||
| I was left stranded on the 695 baltimore beltway after my vehicle displayed an over-heating signal in my dash. a few seconds later, the engine shut down and a red engine overheated signal appeared on my dash and i was only able to drive less than 5 miles an hour to move to safety (in the midst of many cars flying by me doing well over 65 mph). very scarey situation. the other scarey situation is that i am 3,000 miles out of warranty for this issue and i feel that because my vehicle is not the only reported incident of this type, bmw should repair the problem at no cost to me. a part such as this should not fail at 53000 miles. | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 07/31/2011 | 52000 | ||
| Car overheated while driving in the highway and onboard computer disabled the accelerator and message was flashed for the operator to stop driving. | |||