Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
10/15/201295981
 While driving at about 45 mph the engine sputtered with a message displaying engine malfunction and the vehicle lost power and stalled all happening within about 5 seconds. the vehicle was then towed to the bmw dealership. we were advised by their master technician that the fuel pressure rail sensor was defective and needed to be replaced (diag code: d1350_00000000_04_02 and fault 48a9 & 3f31). we asked him if this could somehow be prevented and he replied no and went on to say that he has never heard of this happening before. his comment was troubling to us, since we just got done driving about six hours on the freeway when this incident happened near our home. what if this happened on the freeway? i probably would not be here filing this complaint! please investigate so that this can be prevented from others experiencing this trauma. *tr
10/15/20129598
 While driving at about 45 mph the engine sputtered with a message displaying engine malfunction and the vehicle lost power and stalled all happening within about 5 seconds. the vehicle was then towed to the bmw dealership. we were advised by their master technician that the fuel pressure rail sensor was defective and needed to be replaced (diag code: d1350_00000000_04_02 and fault 48a9 & 3f31). we asked him if this could somehow be prevented and he replied no and went on to say that he has never heard of this happening before. his comment was troubling to us, since we just got done driving about six hours on the freeway when this incident happened near our home. what if this happened on the freeway? i probably would not be here filing this complaint! please investigate so that this can be prevented from others experiencing this trauma.
01/01/20121001
 Car suffers from terrible hesitation upon acceleration from a rolling stop. described as tip-in on discussion websites. i note many have complained of this in various bmw models and bmw does not admit that there is a problem. it is a significant safety issue. *tr
09/14/201229311
 Engine stalled. i was at a stop sign. the engine was running, when green signal came on, started to move the car, but instead of gaining speed with acceleration, the engine stalled with warning sign stating engine malfunction, functioning with reduced power. the vehicle was not accelerating, instead was stalling and moving very slowly at less than 10 miles per hour speed and did not gain any momentum even after full throttle applied. being a low traffic road, i was able to pull over to the right most lane; but it was a terrifying experience as the vehicle was stalling at the intersection and was moving inch by inch. i took it to the dealer, who checked everything and said everything was alright. i also questioned him, whether the event was recorded in the vehicle computer info; but he said nothing was recorded. i checked online forums and found so many people have had this problem multiple times and even after multiple services, most of the people continued to have this same problem. this is a major issue, as couple of customers have even said, their vehicles stalled on the freeway. i request your organization to look into this. thank you. *tr