Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
SIB16071212/01/201210051419Bmw: service action: replace the left and right fuel level sensor. due to high proportion of ethanol in the fuel, the internal mechanisms of the fuel level sensors may swell. this may inhibit the movement of one or both of the fuel level se03/05/2013
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
CN-10E-A0212/01/201010040368Ready08/24/2011
CN-10E-A0212/01/201010040368Bmw service campaign: see document search button for owner letter. there may be a problem with the fuel pump which could not meet emissions requirements. there may be a long crank and a service engine soon light. *rm08/24/2011
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
SIB-16-04-1010/01/201010035009Bmw vehicle: teileclearing for diagnostic module tank leakage (dmtl) system. teileclearing process has been developed to help identify the root causes of customer complaints relating to the dmtl system (e.g., evaporative system leaks, che02/07/2011
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
CN-10E-A0212/01/201010040368Ready08/24/2011
CN-10E-A0212/01/201010040368Bmw service campaign: see document search button for owner letter. there may be a problem with the fuel pump which could not meet emissions requirements. there may be a long crank and a service engine soon light. *rm08/24/2011
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
SIB-16-05-1111/01/201110042471Bmw: fuel gauge sensor is not registering correct fuel level of full or near empty properly. improvement task force available to help with diagnosis and repair of fuel level sensor. *pe12/07/2011
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES
SIB-13-01-1106/01/201110039767Bmw: a process has been created to identify causes of customer complaints related to the tank ventilation valve. *rm08/10/2011
SIB-13-01-1106/01/201110039767Ready08/10/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
11/03/2012350001
 Without any warning, my late model 2010 bmw x6m burst into flames, exploded and was completely totaled. i picked the car up from center bmw in sherman oaks, ca, on the evening of friday, november 2nd, after the car had been serviced from 10/25 through 11/2. center bmw described the replacement of all eight (8) fuel injectors and spark plugs following an engine malfunction, among other items. all work was done under warranty. on the late afternoon of november 3, 2012, after leaving an afternoon movie with my children (they are 9 and 12 years old), i can best describe the event as a loud bang while going approximately 10 miles per hour in a residential area followed by an immediate engine malfunction light and actual flames coming out from the front and under the car ? there was no delay with the flames, it happened immediately. my family and i immediately attempted to get out of the car, however, the front passenger door would not open and i had to drag my daughter out of the car over myself and force my door open while burning myself on my right hand from the flames. the car was engulfed in flames and exploded over the next 3-4 minutes. center and bmw n.a. have done very little (effectively nothing) to attempt to determine the specific cause of the fire and explosion nor to allay any fears that may apply to myself or the safety of the general public - indeed, they won't even agree to an inspection to determine the cause. my repeated questions to bmw n.a. and center bmw have been - is this limited to just my car or is this systemic across many late-model high performance bmw?s consistent with the many recent recalls concerning water and oil pump failures. please see the video https://www.dropbox.com/s/il4o7ikeg9rt4tu/bmw%20x6m%20110312.mov