Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - WHEEL AND HANDLE BAR
9709013202B09/01/199754328Experiencing intermittent steering column snap or click noise when turning. *yc03/30/1998

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/16/20081460001
 I have a 1996 buick that recently developed a problem with the power steering. the rack in the rack and pinion steering system will not allow the car to turn left. i researched this problem on the internet and found many instances of this problem with many general motors vehicles. i contacted gm with my concerns and i was told by their representative that they acknowledge the problem is widespread with this model of vehicle, but they are not able to help with the repair costs nor issue a consumer alert of a possible danger of a catastrophic failure of the power steering in many of their vehicles. i was lucky not to be involved in an accident, but i cannot drive my car now. i wish the government would investigate the incidents i have outlined as there is a definite possibility of a fatal accident happening with all 1996 - 1998 buick products. the problem results in complete failure to control the car while trying to turn left. if the problem would be with the power steering pump, the car could still turn, but in manual mode. this problem will not allow the car to turn to the left. this could be disastrous for someone. gm said they were aware of many problems with this but would not do anything to remedy the situation or help pay for replacement of the rack. i feel that a recall would be in order if it would save lives. you can contact me for the name of the individual i spoke with and the reference number for my complaint to gm. *tr
1
 Steering assembly on vehicle is not designed properly, turning radius is too large, steering sense is sluggish and power steering assist is not adequate.
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
30000107/01/1997
 The vehicle suddenly lost power steering when making a left turn. as a result, the steering became difficult. there was a recall for this issue but the vin and model year was outside the remedy scope. #03v457000. *jb *mr
STEERING - HYDRAULIC POWER ASSIST SYSTEM
300001
 The vehicle suddenly lost power steering while making a left turn. there's a recall for this issue but the vin number and model year is outside the remedy scope (recall # 03v457000). *nm
STEERING - RACK AND PINION
05/14/2004154000109/09/1998
 While attempting to turn left while backing in my driveway the steering wheel would not turn.*ak
06/01/20041
 Consumer requested his vehicle be included in the power steering recall. *ph the consumer had extensive power steering work performed on the vehicle. the consumer was informed that his vehicle was assembled with a w body which was the body for the basis of the recall. *jb *sc *jb
01/15/2001107/01/1996
 Letter sent to ceo of general motors: no safety defect. *ak
10/13/200109/01/2000
 No summary listed for above vehicle. *ak
10/07/2000104/01/1998
 The steering system suffered a sudden and complete failure while negoriating a turn into a city street. i was able to safely stop the vehicle prior to any other vehicle or property contact. had i been traveling at highway speed the results would have been quite different. buick had rack problems in the late 1980's with the century line; has the problem been resolved. this should cause a recall as the vehicle just passed a state safety inspection less than 2 months ago.