Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
99V348000GENERAL MOTORS CORP.from 08/01/1996 to 05/31/1997V (Vehicle)15514905/25/2000MFRGENERAL MOTORS CORP.12/16/199912/23/1999
Defect SummaryVehicle description: passenger vehicles. the windshield wipers may stop working due to a separation between the drive pin and crescent in the crank arm assembly.
Consequence SummaryDriver visibility could be reduced, increasing the risk of a crash.
Corrective SummaryDealers will inspect these vehicles for the presence of a plastic water deflector and, if necessary, replace the wiper motor crank arm and install a water deflector. on vehicles receiving a replacement crank arm and new water deflector, dealers will also apply additional sealing material to improve water deflection away from the crank arm assembly and will install a reinforcement to improve the performance of the wiper park mechanism.
NotesGm recall no. 99091.owner notification began may 25, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pontiac at 1-800-762-2737 or buick at 1-800-521-7300.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY
97080173105608/01/199754346Subject on slow window operation when going up or down. *yc03/30/1998
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
02013900203/01/2002631232Some customers may comment on the time it takes the right side door glass to defog. *slc05/21/2002
02013900102/01/2002629522Subject regarding hvac temperature difference side to side and/or diagnostic trouble codes b0361, b0441 set. *tt04/02/2002
9883111002/01/1998600269Some vehicles may experience an hvac blower motor run-on condition after the ignition is turned off. *yc05/01/1998
9712179702212/17/199754475Subject on hvac manual climate control mode selector first phase owner notification letter mailing. *yc04/20/1998
97080163111308/01/199754420Insufficient heater performance on passenger side floor area. *yc04/07/1998
97110197022J11/01/199754185Customer satisfaction campaign on hvac manual climate control mode selector. *yc03/30/1998
73110306/01/199752568Air temperature from hvac outlets does not change or blows cold (replace temperature valve door). *tw08/21/1997
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
030844005B01/01/2005030844005C10005588Poor radio reception or radio static/ increased interference with rear window defogger on or some rear window defogger grids may be inoperative. *tt03/04/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
0165001/01/200410007236Manual dual zone fan and mode knob replacement. service vme. *tt06/04/2004
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
01013900105/01/2001622742Subject regarding diagnosis of hvac dtc's b0361, b0363, b0365 and b0367. nlm10/22/2001
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
11100110/11/2001627977Information on diagnosing wind noise from the outside rearview mirror area. *tt03/01/2002
VISIBILITY - WINDSHIELD WIPER/WASHER
98738205A04/01/1998601123Condition with windshield wiper arms/blades park at incorrect location. *yc07/01/1998
73820504/01/199752099Windshield wiper arms/blades park at incorrect location (replace wiper motor crank arm assembly; apply sealant to crank arm cover). *tw07/17/1997

Investigations

NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY
PE99028GENERAL MOTORS CORP.04/16/199908/20/1999WINDSHIELD WIPER
 Alleged that the windshied wipers fail, particularly during cold weather operation
EA99024GENERAL MOTORS CORP.08/20/199901/13/2000WINDSHIELD WIPER
 Incidents of wiper failure (owner reports and warranty) are very high, and many of reports indicate that the failures are still occurring in 1999.failure reports also indicate that the problem is not limited to freezing weather conditions.

Consumer Complaints

Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING
06/19/1997
 Upon turning on defroster system button broke in driver's hand due to poor design. *ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/13/2001
 Power windows intermittently don't go up or down. consumer has had to cover window depending on the weather. the deler has found electrical problem.*ak
08/01/19972506/01/1997
 Driver's power window becomes inoperative (in up position). the dealers have stated no problem found every time the vehicle is taken in for this problem. this has been going on for 2 years. the inoperative window will last for days on trips or weekends when it can not be taken in to the dealer. the dealer claims the problem can not be addressed unless they experience the problem and can diagnose what part is defective. this has been a safety concern if an emergency arises and the window can not be lowered, it also provides huge issues a us custom's border crossings and toll booths.
VISIBILITY - WINDSHIELD
06/19/1997
 Driver gets a constant reflection in the windshield from the seam in the dashboard in all weather conditions. *ak
02/28/19970
 Consumer has a constant reflection of curved dashboard in windshield with or without sunlight. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER
11/09/200036000511/03/2000
 Windshield wipers have been standing straight up when in an off position for 6 or 7 years. found the campaign and then the recall and tried to get a remedy from the on several occasions as well as gm ,to no avail..i was made to buy a motor for the windshield wipers and that worked for a little while. then last summer or fall i went back to the dealer because now the issue looked to be a recall, and they told me there was, but not for my vin#, and i was made to pay $70 for the adjustment..it is now not working again ,and i am very frustrated. it is a 1997 buick century. i have to keep the windshield wipers on in the delay mode all the time, rain or shine in order to not have them stand straight up and block my vision..i feel this is dangerous, but that the dealer and gm will not take responsibility because i found the information on my progressive car insurance site. they always bring up recalls for your cars. *ak
03/09/2006124636005/05/2000
 I was on 275w. when my right window wiper arm started to stop then it died, my husband told to see what i could find out on repairing it and cost on the computer, i ran across this little thing on the computer about 1997 buick century's and the right windshield {component: visibility: windshield wiper/washer linkages} well when i read all of it that describes what happen to my wiper. when i called everybody said no not your car, and i said i don't understand because the same thing is wrong with mind. *nm
01/15/2004107/31/1999
 The wiper on the right side of the front windshield stopped operating during inclement conditions. the vehicle is at the dealer for repairs. *jb
02/01/2003
 I have a 1997 buick century with windshield wiper problems. by way of history, i have had to take this vehicle to the shop twice (and i believe possibly a third time) because the windshield wipers would not function. each time, the problem related to some fitting that had to be retightened (i was never shown the precise part by the repair personnel). now, although the windshield wipers will work properly in the rain, when they are turned off, they go to the upright position, obscuring the windshield. i have learned today, from the nhtsa website and similar sources, that these problems are well known to buick. upon reflection, and with 20-20 hindsight, i believe it is highly likely that this problem is caused by the excessive torque generated by the wiper motor at its highest setting (when set at the top setting, the wipers generate so much force, they cause the entire vehicle to shake). *nlm
09/19/19990
 While driving in a very heavy rain fallwindshield wipers on the driver's side stopped working. had to pull over and ask assistance from a passing motorist. they got it restarted, but consumer is afraid tha tit will happen again in the rain. *ak
12/06/19981
 While driving in a rainstorm the passenger side windshield wiper stopped working. consumer got out of the vehicle, and noticed the nuts were loose in the wipers. consumer then tightened the nuts, but they will not stay tightened. *ak
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
12/14/2005118900112/01/2005
 Dt: the contact states there is a nhtsa recall campaign 99v348000 concerning the windshield wiper linkages. this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. the vehicle is being repaired at the contact's expense. *ak
04/12/200449400101/04/1998
 While driving in a rain storm, the windshield wipers quit working. when this occurred, the consumer pulled off the road until the rain stopped. the windshield wipers quit working due to a failure in the windshield wiper motor. recall 99v348000 was issued, but this vehicle was not included in the recall. *ak *sc *jb
12/01/2000303/01/2000
 When windshield wipers are operating on delay speed and the wiper switch is turned to off position, wiper blades will stop in middle of windshield, blocking the view of the driver. dealership previously serviced vehicle for recall 99v348000 in december of 2000, but problem has reoccurred. *ak *scc
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
03/01/1999209/01/1997
 Recall 99 v 348 000 / windshield wipers: windshield wipers would stop during operation or remain in up right postion, instead of the down postion. dealer stated that this vehicle was not covered under recall due to vin. *ak the first time this happened, repairs were covered under warranty. *slc
07/04/19972
 While driving in heavy rain storms the windshield wipers are inoperative which can cause an accident. windshield wipers have been twice replaced. dealer cannot determine the problem. *ak
VISIBILITY/WIPER
07/01/201189887
 Tl- the contact owns a 1997 buick century. the contact was driving 65 mph when the turn signal lights failed. the dealer was notified and stated they would not repair the vehicle. the vehicle was then taken to a personal mechanic who noticed that there was smoke coming from the wiring of the turn signals. the vehicle was repaired. the failure and the current mileage was 89,887. kmj
07/01/201189887
 Tl- the contact owns a 1997 buick century. the contact stated while driving 65 mph the left and right signal lights failed. the dealer was notified and stated they would not repair the vehicle. the vehicle was then taken to a personal mechanic who noticed that there was smoke coming from the wiring to the turn signals. the vehicle was repaired. the failure and current mileages were 89,887. dt

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