Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
05023200306/01/200510017515Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt11/09/2005
99023200306/01/1999606088Conditions with steering shudder or vibration at low speed. *tt08/06/1999
STEERING - COLUMN
02023500204/01/2002634917Concerns with tilt settering column sticking in position and unable to release. *tt10/10/2002
020235002A06/01/2002020235002634927This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt10/10/2002
020235002B08/01/2002020235002A634911This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt10/10/2002
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/10/2011150
 Vehicle has 150,000 miles. suddenly the car has difficulty making left hand turns. now when turning left the power assist fails, and it feels as if the steering wheel is locked up, but you can force the wheel further left if you try, but it is very hard to do. if you aren
08/19/20033800006/06/2002
 My 1999 buick century has a steering problem, my local dealer (dewey griffin) told me so what! that''s just the way it is! i won't let my wife drive it on the freeway or leave town because i feel it's unsafe.
2
 Steering is loose and spongy, causing vehicle to wander and lose direction when traveling on a rough or bumpy road. dealer has seen vehicle twice.*ak the dealer determined the problem to be vibration of the power steering and fixed it solving the problem. *yh
STEERING - HYDRAULIC POWER ASSIST - PUMP
11/02/2002124301
 While driving the owner heard a loud noise. when the driver made a turn in either direction the steering became difficult. the dealer replaced the power steering pump. *ak *nm
STEERING - HYDRAULIC POWER ASSIST SYSTEM
11/28/2000106/01/1999
 While driving, consumer lost control of steering and ended up crashing, the airbag experienced no deployment. *slc
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
04/04/200222391107/14/1999
 Front right wheels of buick century make a clunking noise when making right turn.had front strut e3850 also 22064745 w-strut & 908554 bearing replaced under warranty. noise again developed shortly after. i notified buick in their service questionaire that noise was back and i was not satisfied .regan buick service states they will have to charge me to fix it again as warranty is up. service station says same problem in other cars of same make and model and is a defect. *ak
STEERING - RACK AND PINION
12/26/200875000102/02/2002
 Tl*the contact owns a 1999 buick century. whenever the contact makes a left turn or a u-turn, the steering wheel locks and becomes difficult to turn. the dealer stated that the suspension steering rack locks up when making a left turn. the dealer repaired the failure and the vehicle is currently operating normally. the failure mileage was 75,000. updated 03/04/09. *lj updated 03/04/09. *jb
08/01/20041
 Power steering failure regarding 1999 buick century. *mr the consumer requested to be included in the 1997-1998 buick(s) and felt that she experienced the exact same problem with her vehicle. *sc *jb
STEERING - RACK AND PINION - RACK
07/02/20031
 Problem with power steering rack on 1999 buick century.*mr the vehicle's power steering rack failed and as a result the vehicle was difficult to steer. the consumer read an article which stated that some gm vehicles were under investigation for defective steering. the consumer believes 1999 buick centuries should also be included in the investigation. *nlm