Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
05023200306/01/200510017515Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt11/09/2005
STEERING - COLUMN
4101/01/2002637385Some vehicles have exhibit the tilt steering column locking. *tt11/25/2002
020235002A06/01/2002020235002634927This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt10/10/2002
02023500204/01/2002634917Concerns with tilt settering column sticking in position and unable to release. *tt10/10/2002
020235002B08/01/2002020235002A634911This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt10/10/2002
29100110/29/2001628049A condition may exist where the tilt steering column is locking in the number four or full up position. *tt03/05/2002
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/12/2002150001
 2000 century limited.....20,340 mile bought new. noise from the engine (lifters) is getting louder and the front end is pounding. i see that the tie rods are bad, the rack is sloppy the brakes and rotors have failed due to chinese materials. the car is garaged, maintained and taken care of. the hydraulic brakes line have failed and had to be replaced. presently owning 12 gm cars right now,this car is falling apart. it has the v-6 engine that has gotten 35 mpg on a trip (if it makes it). *tr
STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM
 Nhtsa recall 00v143000 and manufacturer's recall 00047. no parts were available.*ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
11/09/200564218405/04/2001
 Tl*- the contact owns a 2000 buick century custom and complained about the following problems: the lower intake manifold gasket, the thermostat, and water pump. these components had to be replaced because the vehicle was overheating. the rear brake shoes and a leaking cylinder also had to be replaced. the rear drums, and the switch on the driver's side for the power windows where replaced due to possible fire concerns. in addition, the right outer tie rod end on the passenger's side wheel was loose and had to be repaired. since the vehicle was inherited in 2003 all the aforementioned failures had to be replaced or repaired starting in 2005. the contact spoke with the manufacturer, and they stated they would not reimburse the contact because there was no relationship established with the dealer since the vehicle was purchased. the current mileage was 74,442, and the failure mileage was 64,218.*ak the consumer has provided invoices of services and checked with gm to see if there was a recall on the gasket manifold, however she was informed no recall was issued for that part. update 05/10/07*tr
01/01/1901
 On two occasions the steering wheel felt loose and the driver heard a clink noise while driving. the dealer later determined that one of the tie rods broke. the dealer replaced the tie rod, aligned the tires and balanced the tires. *ak *nm
700002
 On two occasions steering wheel felt loose, and driver heard a clink noise while driving. both times dealer found that the tie rod broke. dealer replaced the tie rod, aligned, and balanced the tires. *ak
05/09/20033839111/05/1999
 When the consumer had the tires rotated the mechanic noticed that the front outer tie rods were loose and needed to be replaced. *nlm *scc
07/26/2002
 Vehicle was in for a routine check when mechanic noticed right front tie rod end was worn. cause unknown. please provide any further information.*ak
STEERING - RACK AND PINION - RACK
04/14/2004
 I recently had to replace the power steering rack assembly on my 2000 buick century with only 25,000 miles. the power steering was dragging and was hard to turn and i was losing fluid.
STEERING - WHEEL AND HANDLE BAR
03/25/2002
 Consumer was hearing winning noises in steering column while driving. dealer notified.*ak
1
 The steering wheel becomes hot when the headlight and radio are on use. nlm