Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
09E005000DORMAN PRODUCTS, INC. E (Equipment)97902/23/2009MFRGENERAL MOTORS CORP.02/17/200902/17/2009
Defect SummaryDorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area.
Consequence SummaryA broken steering knuckle could result in loss of steering control and a possible crash without warning.
Corrective SummaryDorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492.
NotesThis recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
06023200908/01/2007060232009A10022924Overview of steering system noises. *nj10/05/2007
05023200306/01/200510017515Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt11/09/2005
STEERING - COLUMN
4101/01/2002637385Some vehicles have exhibit the tilt steering column locking. *tt11/25/2002
02023500204/01/2002634917Concerns with tilt settering column sticking in position and unable to release. *tt10/10/2002
020235002A06/01/2002020235002634927This bulletin provides information on tilt steering column sticking in psotion and unable to release. *tt10/10/2002
020235002B08/01/2002020235002A634911This bulletin provides information on two different conditions with the tilt steering column sticking the extreme up position and / or sticking in the no.4 position. *tt10/10/2002
29100110/29/2001628049A condition may exist where the tilt steering column is locking in the number four or full up position. *tt03/05/2002
19040104/19/2001619414Some vehicles may experience tilt steering wheel binding in the full upward position05/30/2001
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
05/16/2011138000
 Rack and pinions need replaced after i had new tie rods replaced
11/15/20020
 Grinding noise in right front wheel while turning to the right.
05/29/200228997305/29/2002
 While in motion there was a thumping noise emmiting from the right front tire. the steering wheel locked and the key would not return it to it's normal postion. also there is a problem with the brakes, also the gear would not shift out of park.*jg *jb
05/29/200204/29/2002
 Any small change in slope of road causes the car to abuptly and unpredictably swerve in that direction. took to dealer, superior motors of orangeburg, sc many times and they say all is in specification. i consider this to be a dangerous car to drive-requiring constant attention to catch the swerves before they cause an accident. if this condition exists with other people driving this model, then serious accidents are bound to happen. i know of no other course than to report this condition in this $25,000 car. please help me and maybe many others.
STEERING - COLUMN
03/28/200241200103/28/2002
 Steering column flexed when accelerating or decelerating. *ts *nlm
STEERING - HYDRAULIC POWER ASSIST SYSTEM
07/01/2005107/30/2004
 Dt:the contact owns a 2001 buick century custom. at 60,000 miles the power steering or the rack and pinion went out. at time of incident they were driving at a low speed in a parking lot, luckily. the incident happened on the left side. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
12/01/200435000112/01/2000
 The outer tie rods of the consumer's 2001 buick century were very loose. *nm there were no grease couplings for the tie rods. the manufacturer refused to repair the damage. *nm
05/10/20022800005/13/2002
 If vehicle hits the smallest pump in the road front of vehicle makes a noise like it has hit the road. dealership indicated that this was caused by defective tie rod ends. please provide more details. ts..*ak
STEERING - RACK AND PINION
07/01/2005107/30/2004
 Dt:the contact owns a 2001 buick century custom. at 60,000 miles the power steering or the rack and pinion went out. at time of incident they were driving at a low speed in a parking lot, luckily. the incident happened on the left side. *ak
STEERING - WHEEL AND HANDLE BAR
03/01/20021403/28/2002
 Consumer states that the vehicle would intermittently backfired and stalls upon starting. dealer notified. *ak the engine was replaced by the manufacturer under bulletin teflon coating failure. the starting and stalling problem reoccured after 3000 miles, but the dealer refused to honor the warranty. the water pump failed. also, the steering column flexes when the vehicles movement was reduced. *yh
05/28/2002103/28/2002
 When changing gears vehicle really feels rough. consumer can feel transmission moving like something is broken. *ak.when in first and reverse gear the vehicle will not hold on grade at idle. the engine races and disengages itself from the transmission and thunks into gear. the engine feels funny when resuming acceleration from coast speed as though it is moving on mounts. the engine feels as if it will cut off. there is a whine from the engine compartment. the engine cabin containers are impossible to open. steering column and casing gives slight movement during acceleration and braking. this was partially corrected by replacement of the ball joint tie rod end (right side). there are exhaust fumes being emmitted into the cabin. possible defect with the catalytic convertor. the oil drain plug shows signs of leaking. also, the brakes seem under powered. consumer would like information of possible recalls on parts mentioned above, also the windshiled washer fluid disappears after filling. jg