Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
28080108/28/2001625325Information regarding a clunk or pop noise in the left front foot well area. *yh11/19/2001
STRUCTURE - BODY
030849018B10/01/2004030849018A10004777Broken console or storage compartment lid latch. *tt updated *eh01/07/2004
030811000202/01/200310001121Sun visors may not stay in intended position. *tt04/15/2003
07060206/07/2002637207This message deals with wind noise at the right or left lower a-pillar or outside rearview mirror location. *tt11/21/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
08/26/20051
 Consumer 2002 buick century front end assembly fell off. when consumer released the tension off of the steering wheel the slip joint on the lower end of the steering column dropped leaving consumer with no steering. *ts ***nar received 9-29-05*** the consumer stated there were 2 bolts that held the engine and transmission onto the frame under the body. the dealer re-installed both rear subframe bolts. *jb
11/15/20020
 The rear defrost had 5 lines that quit, also caused radio antenna that is on the rear window to quit when turning on rear defrost. window was replaced and same thing has happened with second window. dealership accused me of damaging window and will not replace second window under warranty. also have chirping noise near speedometer that dealership has not been able to fix after 4 repair attempts. dealership has destroyed entire dashboard trying to repair noise.
12/29/200215000112/18/2002
 Knocking or popping noise after vehicle gets wet, and before it dries off. dealer is stonewalling and acting completely clueless. *la
STRUCTURE - BODY
07/02/201293000
 Tl-the contact owns a 2002 buick century. the contact stated while driving 40 mph, the rear-view mirror fractured and detached from the vehicle. the dealer was not notified. the manufacturer was contacted who advised that the contact should purchase glue to reinstall the rear-view mirror and offered no further assistance. the failure mileage was 93,000. kmj
07/02/201293000
 Tl-the contact owns a 2002 buick century. the contact stated while driving 40 mph the rear view mirror broke and fall off. the dealer was not notified. the manufacturer was notified who stated he should purchase some glue and then re-glue the mirror back to the vehicle. they offered no other assistant. the failure mileage was 93,000. mw
11/01/2001
 1. sunvisors are not wide (long) enough to block direct sun glare entering at top-outer corners of windshield. gaps at outer ends between visors and corner posts are approx. 2 1/2 inchs. dealer's service manager and buick's customer service have told me that this is the only visor design made by gm that will fit. the mounting location for the pivot cannot be moved. at the other (inside) end of each visor there is a pull out extension, that is no help to cover the open area. on driver's side the extension prevents tilting the visor forward against the windshield, which would possibly help if it were not stopped by contact with the rearview mirror. danger from morning and evening sun glare is not to be taken lightly. i am not the only driver that can be momentarily blinded by it. century appears to be the only model with a very serious problem in this regard. the configuration of visor and/or location of pivot in 2002 rendevous and park avenue serve to block the glare where the century does not. the dealer's rep says visors from another model cannot be substituted in the century because the mounting location is differnt in each model. i would not have bought this car if i had known ahead of time about this hazardous condition. the car appears to be well engineered for safety in other respects.*ak
STRUCTURE - FRAME AND MEMBERS
10/28/2002309971
 The front seat bolts rusted.*jb
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
03/01/2008710/06/2001
 I purchased a new 2002 buick century from auto mall, putney, vt on 0/06/01- only have 57,000 miles on the vehicle now. air conditioner fixed 3 times; still not working; brakes fixed; still squeak before my car could be inspected the line for the back brake lights which were rusted needed to be repaired in feb 2008 [$300]. on march 1, 2008 my brakes went; brought to nearest garage; brake line rusted out and was replaced [$200] i was informed by the mechanic that the rocker panels were rusted and should not have passed inspection. informed dealership; brought vehicle for diagnosis and estimate [$5,000]. was told by gmac that vehicle's warranty ended on 11/06/07. i am awaiting word weather they will cover some of the repair work. *tr