Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 011403 | 01/14/2003 | 10005103 | Increased steering effort when turning right or left. gm voicemail express. *tt | 01/29/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 12/05/2012 | 75000 | ||
| Tl - the contact owns a 2003 buick century. the contact stated that while parked, both headlights shut off. the contact powered off and restarted the vehicle however, the headlights still did not illuminate. the contact also stated that the low beam lights had to be used when driving at night and the failure recurred intermittently. the vehicle was taken to an independent mechanic who advised the contact that the switch in the steering column may have needed to be replaced. the manufacturer was made aware of the failure and advised that the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 75,000 and the current mileage was 75,300. the vin was unavailable. kmj | |||
| 12/05/2012 | 75000 | ||
| Tl - the contact owns a 2003 buick century. the contact stated that while parked, both headlights from the vehicle shut off. the contact powered off and restarted the vehicle and the headlights still did not illuminate. the contact also stated the low beam lights had to be used for driving at night and the failure occurred intermittently. the vehicle was taken to an independent mechanic who stated the switch in the steering column may be needed to be replaced. the manufacturer was made aware of the failure and stated the vehicle was not included in any recalls. the vehicle was not repaired. the approximate failure mileage was 75,000 and the current mileage was 75,300. the vin number was unavailable. dr | |||
| 01/12/2011 | 88000 | ||
| In january of this year my 2003 buick century began with panel lights flashing on and off at various times making the guages and speedometer impossible to read. very expensive estimate to fix. then in february was driving home at night and the abs light came on. took to shop and they couldn't get it to do it. after third time had it repaired. took whole driver side wheel assembley to get sensor $500. in march driver side window began going up and down by itself. took it to shop and they are unable to find a problem. the car only does it when the panel lights flash on and off. bad vibration in the car around june. had all four tires replaced and new brakes and rotors. on august 4, 2011 vibration started again, then started a popping noise in the front end when starting and stopping. car vibrates so bad you can not hold steering wheel at 45-50mph. this pop and vibration is now coming from front right side. not sure what it is yet. | |||
| 06/15/2004 | 2000 | ||
| Leaking power steering rack, less than one year old, replaced by dealer under warrantee. dealer did not do a front end alignment causing severe premature tire wear. when tires replaced, examination showed alignment extremely out of specification. had to have outside supplier do proper alignment. | |||