Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
0161401/01/200410007228Rusty or corroded appearance on undercarriage components.*mr06/04/2004
STRUCTURE - BODY
030849018B10/01/2004030849018A10004777Broken console or storage compartment lid latch. *tt updated *eh01/07/2004
030811000202/01/200310001121Sun visors may not stay in intended position. *tt04/15/2003
STRUCTURE - BODY - ROOF AND PILLARS
02120302/12/200310002547Sagging or warped headliner appearance behind the sunroof module is a normal condition. *tt09/04/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/01/2004120001
 Ongoing leaks at bottom of both rear doors for some years despite at least 3 attempts by dealer to fix. i finally resolved on my own with plastic sheeting which is unsightly. also discovered leak in truck in past year. another issue is poor quality of the 2 control knobs on dash board for a/c, etc. they have either broken or have been difficult to turn. *tr
10/05/2008564301
 The cross member holding the engine came loose and dropped the engine to about 6 inches from the ground. only 1 bolt was found. this was discovered while backing out of the driveway. it will require a floor jack to lift the engine so the bolt can be replaced and then towed to a shop for inspection of further possible damage. *tr
03/23/200672000110/18/2004
 My 2003 buick century's windshield lower seal failed around the cabin-filter area and allowed water to run down the firewall and into my car under my carpeting and pool on the floor. this corroded the wires leading to my power driver's seat. these wires also lead to a device that controls the airbags (a sensor?). gm took my seats, console and carpeting out to fix the wiring. had the airbag needed to deploy, i doubt it would have given the condition of the wiring, and/or it certainly would most likely corrode that sensor sooner or later, rendering it and therefore the airbag, useless. the gm mechanic said that,this has been a design flaw by gm for many years with the buick century -- i think he mentioned 2002 to 2004 models. he said he's seen this many times. the manager at the buick dealer said that he told the gm representative from their customer assistance office that the defect was not due to me as the owner, was not due to the aging of the car, and that he has had to deal with this particular problem many times. gm refuses to acknowledge the danger to the airbag system. gm also refuses to admit that this is their design flaw, despite their own service managers and mechanics saying that it is. gm refuses to pay for any part of the repairs. gm says you have to be the original owner, get it serviced at this particular gm dealer regularly, and because it has 73,000 miles on it they can not help. what difference do these variables make? my carpet is nasty (cost to replace just the carpet -- $500.00), my power seat will probably work now, i'm out $500.00+ for labor, and i can't count on my airbag to deploy in a crash. in my opinion, the 2003 buick century is dangerous gm's failing to fix or acknowledge a problem that could lead to airbag deployment failure, which could result in personal injury or death. and it's costing its consumers $100.00's of dollars to fix on our own, and who knows how many lives. *jb
04/28/2004204/22/2003
 Consumer complained about doors locking and unlocking while driving. the dealer inspected the vehicle several times but could not duplicate or correct the problems. the dashboard was also falling apart. *ak *nm the trunk popped open, the brakes were inopeative, there was a fume smell coming from the vehicle. updated 12/13/05. *jb
2741
 The way the dashboard is designed it gives off a reflection of itself onto the windshield. the reflection is more apparent in the sunlight. this results in poor visibility. manufacturer suggested that consumer cover the dashboard. but, according to owner's manual, sensors on the dashboard should not be covered. the correct model year is 2004, not in artemis. *ak
STRUCTURE - BODY
09/01/2011100000
 Tl- the contact owns a 2003 buick century. the contact stated that she noticed that the rocker panels were complately rusted. the dealer was notified for diagnosis and advised the contact that the panels were beyond repair and advised the contact to trade the vehicle for a newer one. the vehicle was then taken to the contact's personal mechanic who advised that the radiator mounts were rusted and also advised the contact to get rid of the vehicle. the failure mileage was 100,000 and the current mileage was 138,000. kmj
09/01/2011100000
 Tl- the contact owns a 2003 buick century. the contact stated that she noticed her rocker panels had rusted all the way through. the dealer was notified for diagnosis and advised the panels were beyond repair and that the rust would be like a cancer on the vehicle and continued to advise the contact to trade the vehicle and get a new one. the vehicle was then taken to the contacts personal mechanic and who advised that the radiator mounts were rusted and also advised to get rid of the vehicle. the failure mileage was 100,000 and the current mileage was 138,000. dt
06/01/2011130000
 Tl* the contact owns a 2003 buick century. the contact stated that the rocker panels were corroded on both sides. the vehicle was taken to a local mechanic who verified the failure and refused to make repairs to the vehicle. the manufacturer was not made aware of failure. the vehicle was not repaired. the failure and the current mileage was 130,000.
06/01/2011130000
 Tl - the contact owns a 2003 buick century. the contact stated that the rocker panels were corroded on both sides. the vehicle was taken to a local mechanic who verified the failure and refused to make repairs to the vehicle. the manufacturer was not made aware of failure. the vehicle was not repaired. the failure and the current mileage was 130,000. kmj
06/01/2011130000
 Tl - the contact owns a 2003 buick century. the contact stated that the rocker panels were corroded on both sides. the vehicle was taken to a local shop who verified the failure who refused to repaired the vehicle. the manufacturer was not made aware of failure. the vehicle was not repaired. the failure and current mileage was 130,000. pm
01/01/2004120001
 Ongoing leaks at bottom of both rear doors for some years despite at least 3 attempts by dealer to fix. i finally resolved on my own with plastic sheeting which is unsightly. also discovered leak in truck in past year. another issue is poor quality of the 2 control knobs on dash board for a/c, etc. they have either broken or have been difficult to turn. *tr
STRUCTURE - BODY - DOOR
07/01/2004104/22/2003
 The consumer noticed water running from the door frame after opening and closing the door. *ak the tire was found cut at the dealer. *sc *jb
1
 Consumer noticed water running from the door frame after opening and closing the door. *ak
STRUCTURE - FRAME AND MEMBERS
10/05/2008564301
 The cross member holding the engine came loose and dropped the engine to about 6 inches from the ground. only 1 bolt was found. this was discovered while backing out of the driveway. it will require a floor jack to lift the engine so the bolt can be replaced and then towed to a shop for inspection of further possible damage. *tr