Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||||
| PIT4569 | 02/01/2008 | 10024223 | Blower motor is inoperative. *nj | 03/27/2008 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| PI-0090B | 03/01/2011 | 10038345 | Gm: there may be an intermittent engine hesitation or flutter. the camshaft sensor terminals likely have poor connections. *rm | 06/15/2011 | |
| PI-0090B | 03/01/2011 | 10038345 | Ready | 06/15/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Ready | 06/14/2011 | |
| 08-06-01-011H | 02/01/2011 | 10038261 | Gm: check engine light is on with multiple trouble codes present. *rm | 06/14/2011 | |
| PIT-5028 | 09/01/2010 | 10036324 | Pontiac/saturn/buick/gmc/chevrolet/cadillac/hummer: vehicle start and stalls after theft deterrent module replacement. model years 2006-2011. does not apply to vehicles with keyless access system. *pe | 03/14/2011 | |
| PIP-4550 | 05/01/2009 | 10030169 | General motors: in rare occurrences a technician may find dtc p0513, an intermittent no crank/no start. this dtc may be caused by a transient voltage spike within the ecm and usually occurs on start up. the ecm must be replaced with one th | 08/12/2009 | |
| 3423 | 09/30/2008 | 3423B | 10020691 | 3.6 ly7 with cam actuator dtc. dtc codes, p0016, p0017, p0018, p0019, p0008, or p0009. *kb the reluctor for the crankshaft sensor pressed on the crankshaft may have moved. *pe | 12/22/2006 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ENGINE AND ENGINE COOLING - ENGINE | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 05/25/2012 | 92000 | ||
| Tl- the contact owns a 2008 buick enclave. while driving approximately 15 mph, the engine warning light illuminated on the instrument panel. the contact noticed black smoke coming from under the hood. the contact stopped the vehicle on the shoulder of the road and the vehicle suddenly stalled. the vehicle was towed to an auto repair shop where the mechanic referred the contact to the dealer for further assistance. the vehicle was not taken to the dealer nor repaired. the vin was not available. the approximate failure mileage was 92,000. kmj | |||
| 05/25/2012 | 92000 | ||
| Tl- the contact owns a 2008 buick enclave. while driving at approximately 15 mph the engine warning light illuminated on the instrument panel. the contact noticed black smoke coming from under the hood. the contact stopped the vehicle on the shoulder of the road. the vehicle suddenly stalled. the vehicle was towed to an auto repair shop. the mechanic referred the contact to the dealer for further assistance. the vehicle was not taken to the dealer. the vehicle was not repaired. the vin was not available. the approximate failure mileage 92,000. da | |||
| ENGINE AND ENGINE COOLING | |||
| 10/26/2010 | 20140 | ||
| The first problem that occured was the engine overheated and the water pump had to be replaced. car was only 3 years old with 20,140 miles on it. since then the main problems have been with the sunroof leaking. this caused the blower motor to fail. the water leaks have happened at least 4 times. the drains keep clogging. there is no fix for this according to the dealer. not acceptable! they told me not to park under trees. are you kidding me? i've had sunroofs before and never had a problem. the recall for the drain extensions did nothing. eventually there will be other problems. who knows what else is getting wet where i can't see it. mold is inevitable. i have 3 kids and this is ridiculous. i didn't spend all this money for a piece of junk! i will never buy gm again if they don't do something. | |||
| 08/29/2011 | 50000 | ||
| Faulty intake gasket on all gm wehicle.(coolant can mixe with oill or run out) | |||
| 04/14/2009 | 22000 | ||
| Tl the contact owns a 2008 buick enclave with 63000 miles.at 22,000 miles the contact had to have the brake pads and rotors replaced because they were warped.the contact also had several recalls preformed of her vehicle.while driving 25 mph or faster the contact could hear a knocking noise from the front of her vehicle. the vehicle was taken to the deal and the tie rods were replaced. at 52,000 miles the power steering failed along with the water pump.both the power steering pump and the water pumped were replaced. the contact has the service orders for the repairs. the contact also revived recall notice 10v240000 electrical system and fells that the $100 refund is not enough do to the cost of the part brand new. bl | |||
| 02/08/2009 | 12000 | 1 | |
| We own a 2008 buick enclave that has failed to start three times in the last 4 days. took it to the dealership and they said no problem with the battery. my wife drives this car with our two your children and we can't afford for them to continue to be stranded. dealer said they fixed issue with software update. apparently not as it would not start again tonight. *tr | |||
| 02/04/2009 | 28000 | 1 | |
| I drove my 2008 buick enclave like normal to get kids from school. turned the car completely off while i was waiting for them. went to start it back up and nothing dead would not even turn over. tried several times even giving it a break in between and still nothing. called a tow company to tow to the dealer i use for servicing (plummer pontiac gmc and cadillac in lodi, ca.) and awaiting a call back to see what needs to be done to repair it. i have about 28k on it. i did know others were experiencing the same problem. thank god i wasn't in a dark area or stranded in a bad area. this is definitely a safety issue being stranded in a newer car is not what the consumer pays for with this vehicle costing well over 40k you would think you were purchasing reliability. not so much. *tr | |||
| 07/23/2008 | 4341 | 1 | |
| I slowed for a curve in a two lane country road. after the curve i pressed the accelerator to resume speed of approximately 45 miles per hour. the car engine raced loudly, the rpm gauge shot way up, and the car decelerated rather than accelerate. i again pressed the accelerator to speed up and the engine again raced but the car kept slowing. i became afraid that the engine was going to accelerate and engage the transmission and take off on me. i looked at the gearshift to be sure i was in d mode, and i was. i downshifted into low gear and limped home about 20 mi les per hour, but could not accelerate more than that without the engine racing. it scared me to the point that i am afraid to drive it, nor will i let any one else drive it until i know the problem has been completely resolved, and i have a clear understanding of what caused it. i am so thankful i was not driving on the freeway when this occurred. i called the dealer and told them to expect the car to be towed to their service dept first thing in the morning. *tr | |||
| 08/20/2007 | 2 | 06/11/2007 | |
| On aug 20 the truck in front of me with a hitch stopped; so did i. the car behind me and the car behind him didn't stop. i took the car to springmall auto body in springfield - $5500 worth of damage. one week after i picked it up, i was driving and the engine shut down. i got on onstar and they said the traction and abs control module failed. i took it back to springmall. because it's so new, they drove the car to where i bought it - rte 1 pontiac, gm and buick, woodridge va. upon receipt of the vehicle, the mechanic never asked for paperwork from the autobody shop who delivered it - they had no idea the extent of the damage. the mechanic said he needed to drive it home to see if it would do it again. the next day, they said they fixed it and told me to pick it up. one week later after a 2 hr ride to richmond - it petered out again and i had to dive for the breakdown lane. i brought it back to rte 1 buick and they said they would have to keep my car (which i am leasing) and apparently it was something else wrong. i asked them to immediately call springmall and get a fax of the accidnet and extent of damages - they were shocked. i said i didn't mind leaving it, but i wanted my miles refunded. they said no. the whole scene turned ugly and they told me to leave the shop. i have a pregnant daughter and a granddaughter who ride in that car a lot - why did they tell me it was fine to drive if it wasn't? the car just stops!! the head mechanic said the only thing he could do was put a black box on my car, which he did. that was over two months ago and the problem hasn't occurred yet. he said just becuase onstar said what it was, that may not be the problem. they told me to stay in the slow right lane and if it occurs, push the top of this plugged in black box and head for the breakdown lane. i never know when it will happen, and i am scared to death. please help me i have a new car that i can't drive; it may even take the lives of people i love. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 01/04/2011 | 48588 | ||
| 2008 buick enclave water pump failure. 48000 miles on vehicle. driving home on freeway at night looked down at temp gauge and saw it was on red. smoke was coming out of the back of the car as well as the hood area. i was afraid to pull over on the freeway since i was in dead cell phone zone and am female. i was an exit from home so i was able to make it home. as i approached my drive way the check engine light finally came on as well as change oil soon info flashed on the display, by this time car was smoking from under the hood as well as the under the car. called tow company next morning to tow to nearest gm dealer. waited to hear from them all day and nothing finally close to 5 pm the rep called and said i would get a rental on gm overnight until they can look at it. next day i was told water pump failed. section 5 page 27 of owners manual said motor oil would need to be changed after operating in overheated vehicle engine protection mode, asked dealer if they would be changing the oil since it was water pump failure that caused oil to breakdown and they said i would have to pay for it. this is no ok gm should change the oil as well as filter included in warranty repair. the water pump failure lead to having to run in overheated engine protection mode in the first place. local dealer just returned my call in to supervisor. they are now willing to change the oil and filter on them. water pump should not go out in a 2 year old vehicle! please help protect consumers. i wanted to buy american but this is the 5th time enclave has been towed to the dealer. one time is bad enough but 5 not acceptable. | |||