Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PI-0029B | 06/01/2010 | 10036513 | Buick/chevrolet/gmc/saturn: squeak, moan or rub type noise when turning steering wheel at slow speeds. noise may be due to insufficient grease in the pinion shaft seal. *pe | 03/25/2011 | |
| PI-0097A | 07/01/2010 | PI-0097C | 10036514 | Gmc/saturn/buick/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe u | 03/25/2011 |
| PI-0097A | 06/01/2010 | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. | 03/25/2011 | |
| PI-0097A | 06/01/2010 | PI-0097B | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe up | 03/25/2011 |
| PIT-4764A | 04/01/2009 | 10030208 | Buick/gmc/saturn: intermittent stiff steering after driving through a puddle of water. this may be caused by water splashing onto the drive belt and causing the belt to slip on the pulleys. *pe | 08/19/2009 | |
| STEERING - COLUMN | |||||
| PI-0029B | 06/01/2010 | 10036513 | Buick/chevrolet/gmc/saturn: squeak, moan or rub type noise when turning steering wheel at slow speeds. noise may be due to insufficient grease in the pinion shaft seal. *pe | 03/25/2011 | |
| PIT-4632A | 02/01/2010 | 10033365 | Gmc/chevrolet/saturn/buick: click or clunk noise from the steering column when turning. can be duplicated by turning the steering wheel back and forth. maybe caused by a loose rivet on the lower steering column support bearing cap. *pe | 08/16/2010 | |
| 08-02-35-002 | 03/01/2008 | 10024762 | Power tilt/telescope steering column inoperative, dtc b2860/b2880 set (replace steering column tilt wheel position sensor). *nj | 05/19/2008 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SB-10-02-32-002A | 12/01/2010 | 10037823 | Ready | 06/06/2011 | |
| SB-10-02-32-002A | 12/01/2010 | 10037823 | Gm: there is a whine or moan noise when making turns in slow speed. it is likely a power steering fluid problem. *rm | 06/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/13/2013 | 89935 | 1 | |
| While turning into parking spots or in an intersection while at low speeds the steering becomes extremely difficult if not impossible. *tr | |||
| 02/13/2013 | 89935 | ||
| While turning into parking spots or in an intersection while at low speeds the steering becomes extremely difficult if not impossible. | |||
| 12/03/2012 | 83000 | 1 | |
| At low speeds, the power steering seizes up, making the car virtually impossible to steer. *tr | |||
| 12/03/2012 | 83000 | ||
| At low speeds, the power steering seizes up, making the car virtually impossible to steer. | |||
| 02/01/2013 | 38000 | 1 | |
| Power steering would grind, occurred for over 20,000 miles, and dealer could not diagnose the problem on several instances of being in for maintenance. steering would be sluggish at times but not easily reproduced for dealer service. independent shop found massive leakage in the rack and pinion system on both sides as well as complete leakage from the rear differential. independent shop indicated both were significant safety issues requiring immediate repair; they also were surprised at the dealer's inability to diagnose the issue. *tr | |||
| 12/03/2012 | 83000 | ||
| At low speeds, the power steering seizes up, making the car virtually impossible to steer. | |||
| 02/01/2013 | 38000 | 1 | |
| Power steering would grind, occurred for over 20,000 miles, and dealer could not diagnose the problem on several instances of being in for maintenance. steering would be sluggish at times but not easily reproduced for dealer service. independent shop found massive leakage in the rack and pinion system on both sides as well as complete leakage from the rear differential. independent shop indicated both were significant safety issues requiring immediate repair; they also were surprised at the dealer's inability to diagnose the issue. *tr | |||
| 02/01/2013 | 38000 | ||
| Power steering would grind, occurred for over 20,000 miles, and dealer could not diagnose the problem on several instances of being in for maintenance. steering would be sluggish at times but not easily reproduced for dealer service. independent shop found massive leakage in the rack and pinion system on both sides as well as complete leakage from the rear differential. independent shop indicated both were significant safety issues requiring immediate repair; they also were surprised at the dealer's inability to diagnose the issue. | |||
| 10/07/2010 | 30000 | ||
| Tl-the contact owns a 2008 buick enclave. the contact stated that while driving 15 mph, the steering wheel seized. the contact stated that the failure recurred approximatley 25-40 times. the contact took the vehicle to the dealer for inspection where they advised that the steering pump needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and stated that there was no recall on the vehicle. the failure mileage was 30,000. kmj | |||
| 10/07/2010 | 30000 | ||
| Tl-the contact owns a 2008 buick enclave. the contact stated that while driving 15 mph, the steering wheel locked. the contact stated that he has experienced the failure between 25 to 40 times. the contact took the vehicle to the dealer for inspection and they stated that the steering pump needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was notified and they stated that there was no recall on the vehicle. the failure mileage was 30,000. ap | |||
| 05/01/2012 | 50000 | 1 | |
| Intermittent problem with power steering. the steering becomes extremely difficult at times, making this a very hazardous situation. *tr | |||
| 05/01/2012 | 50000 | ||
| Intermittent problem with power steering. the steering becomes extremely difficult at times, making this a very hazardous situation. | |||
| 08/03/2012 | 61000 | 1 | |
| Transmission completely went out. also for about 1 year , the power steering has made a loud squeaking noise and the dealer said it couldn't be fixed. *tr | |||
| 08/03/2012 | 61000 | ||
| Transmission completely went out. also for about 1 year , the power steering has made a loud squeaking noise and the dealer said it couldnt be fixed. | |||
| 06/22/2011 | 57215 | 1 | |
| A terrible screeching noise led me to bring my car to the buick dealer for repair.... they replaced the steering gear, the steering pump, fluid, etc. with a cost to me of 1409.99. had i not heard the noise, i would have lost steering...... the car was just out of warranty.... far too early for this to have happened. *tr | |||
| 06/22/2011 | 57215 | ||
| A terrible screeching noise led me to bring my car to the buick dealer for repair.... they replaced the steering gear, the steering pump, fluid, etc. with a cost to me of 1409.99. had i not heard the noise, i would have lost steering...... the car was just out of warrenty.... far too early for this to have happened. | |||
| 08/10/2011 | 56000 | ||
| Steering column makes a clicking and squeaking sound when turning. also, when slowing down to turn and at complete rest, the power steering goes out, making it difficult to turn. we were told by the dealer in our area that there were several complaints on this issue and he thought a recall would be issued, soon. | |||
| 08/23/2011 | 55000 | ||
| Power steering! issues with the power steering locking up while the car is in motion. major safety issue. it is the worst when turning into a parking spot, hower when driving around a corner at normal speeds it is very hard to handle and changing lanes on the highway was also an issue. you can hear a roaring noise coming from the steering column. | |||
| 11/28/2010 | |||
| Grinding noise when turning steering wheel | |||
| 11/26/2010 | 78600 | ||
| Vehicle was making a right hand turn into a parking lot at approximately 15 mph when the steering wheel jerked to the right. the resulting jerking movement/feedback resulted in the operator under steering the vehicle and striking a large boulder on the shoulder of the parking lot entrance. the vehicle sustained moderate damage to the bumper, skirting and right front fender. this vehicle had it's power steering rack replaced less than 12 months prior for the same performance issue. in the summer of 2010 gm redesigned the power steering racks for all lambda platform vehicles (buick enclave, gmc acadia, saturn outlook, and chevy traverse) presumably as a result of complaints lodged by customers directly through dealers or general motors. | |||
| 04/14/2009 | 22000 | ||
| Tl the contact owns a 2008 buick enclave with 63000 miles.at 22,000 miles the contact had to have the brake pads and rotors replaced because they were warped.the contact also had several recalls preformed of her vehicle.while driving 25 mph or faster the contact could hear a knocking noise from the front of her vehicle. the vehicle was taken to the deal and the tie rods were replaced. at 52,000 miles the power steering failed along with the water pump.both the power steering pump and the water pumped were replaced. the contact has the service orders for the repairs. the contact also revived recall notice 10v240000 electrical system and fells that the $100 refund is not enough do to the cost of the part brand new. bl | |||
| 06/17/2010 | 60200 | ||
| I was driving my enclave and i pulled into a parking lot i lost power steering. i called on star and they said it was not something they could diagnose. suggested i check the ps fluid...i did and it was just below the min line. i added fluid, it got better but i could still sense some problem. svc shop said there was a leak, needed to replace the rack and pinion. bringing to dealer next. i've seen several complaints/articles about pw pump problems, leaks. i have 60,200 miles. seems like this is a big safety issue (what if i lost ps onthe highway), why isn't gm doing something about it? | |||
| 05/15/2010 | 43500 | ||
| My 2008 buick enclave became unable to control in the rain at 55 mph. took to dealer after 3 day run around was told that there was a bullitin on this vehical that the steering position sensor became wet and started boosting steering control. they replaced sensor and inner fenders (to keep moisture off sensor) this vehical was the most dangerous thing i have ever tried to control. how can anything stay dry under the hood of a car in the rain?? | |||
| 01/28/2010 | 26500 | 1 | |
| Snowy conditions - about 2 inches on the ground; as i began to descend the hill near my home i tried to apply the brakes to keep a slow pace down the hill. brakes failed and i began to slide down the hill. steering was unresponsive; messages interchangeably flashed on the dashboard - 'service stabilitrak' and 'service traction control'. i had no control over the vehicle, and halfway down the hill jumped an 8 curb. fortunate that the vehicle swerved to the right because there were parked cars to the left. also, fortunate there were no people/children around, who could have been hit. $3000 damage to the underside of the vehicle. very frightening to lose complete control of the car - i thought awd, abs, traction control and stabilitrak are supposed to help the driver maintain control of the vehicle in adverse conditions. everything failed at once. got the vehicle to the closest gm dealership; they ran diagnostics and surprise, everything checks out. they have no indication anything failed, so nothing further they can do except repair the physical damage. i experienced a complete failure of brakes, steering, traction, and electronic stability control and the dealership is telling me i did not - that the conditions were slick and that's what caused the accident. isn't that when all of those safety features are supposed to engage? this is the first time i experienced a malfunction like this in this vehicle. now i'm afraid to drive the vehicle, once it's fixed, esp. with other passengers. i may not even keep it. *tr | |||
| 02/26/2009 | 13000 | 1 | |
| I was driving on randall road traveling about 50 mph. i slowed to enter a right turn lane and the steering began to shudder when i moved the steering wheel. i braked aggressively and was able after much effort to maneuver the enclave into a parking space. i phoned my husband and upon arrival found that the steering wheel would not move with the engine running. he phoned the dealer and buick assistance. after 3 hours the car was loaded on a truck and taken to the dealer. the service person stated that the cooler line had developed a pin hole leak and lost fluid to the power steering system. i am still waiting since the steering pump was also damaged. no mention of replacing the rack and pinion (my husbands help with that term). i do not feel comfortable driving a car that the steering locks up if the power steering system fails. this could have been a fatal outcome under different circumstances because i could not steer the car. this is the third safety related problem since it was delivered december 31, 2007. the driver windshield wiper came loose (husband fixed) and the right rear strut weld failed leaking oil all over the garage floor and making the car feel loose driving it to the dealer for repairs. we have also noticed the passenger seat belt sign does not always work. i do not trust this car. the only bright spot is the dealership has been very responsive. *tr | |||