Consumer Complaints


Fail datemilesoccurencesPurchase date
TRACTION CONTROL SYSTEM
02/21/201165500
 Twice within a month, while traveling at 70mph, my vehicle suddenly and quickly slowed to approx 20mph all on its own, with traction control and engine warning lights turning on. vehicle would not accelerate and stayed at 20 mph. ability to steer and brake was hampered, but on both occasions i was lucky enough to be able to ease over to the shoulder without being hit or hitting anyone else. both times the car was taken to the dealer for repair, but because the dealer could not recreate the problem, the only remedy done was to clean the connections to the traction control module. it is sheer luck that no one was hit or injured.
01/28/2010265001
 Snowy conditions - about 2 inches on the ground; as i began to descend the hill near my home i tried to apply the brakes to keep a slow pace down the hill. brakes failed and i began to slide down the hill. steering was unresponsive; messages interchangeably flashed on the dashboard - 'service stabilitrak' and 'service traction control'. i had no control over the vehicle, and halfway down the hill jumped an 8 curb. fortunate that the vehicle swerved to the right because there were parked cars to the left. also, fortunate there were no people/children around, who could have been hit. $3000 damage to the underside of the vehicle. very frightening to lose complete control of the car - i thought awd, abs, traction control and stabilitrak are supposed to help the driver maintain control of the vehicle in adverse conditions. everything failed at once. got the vehicle to the closest gm dealership; they ran diagnostics and surprise, everything checks out. they have no indication anything failed, so nothing further they can do except repair the physical damage. i experienced a complete failure of brakes, steering, traction, and electronic stability control and the dealership is telling me i did not - that the conditions were slick and that's what caused the accident. isn't that when all of those safety features are supposed to engage? this is the first time i experienced a malfunction like this in this vehicle. now i'm afraid to drive the vehicle, once it's fixed, esp. with other passengers. i may not even keep it. *tr