Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| PI-0097A | 07/01/2010 | PI-0097C | 10036514 | Gmc/saturn/buick/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe u | 03/25/2011 |
| PI-0029B | 06/01/2010 | 10036513 | Buick/chevrolet/gmc/saturn: squeak, moan or rub type noise when turning steering wheel at slow speeds. noise may be due to insufficient grease in the pinion shaft seal. *pe | 03/25/2011 | |
| PI-0097A | 06/01/2010 | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. | 03/25/2011 | |
| PI-0097A | 06/01/2010 | PI-0097B | 10036514 | Gmc/saturn/buck/chevrolet: intermittent no crank/no start; security light on; antilock brake system (abs) warning light on; stabilitrak indicator light on/service stabilitrak message displayed in dic; increased steering effort. *pe up | 03/25/2011 |
| STEERING - COLUMN | |||||
| PI-0029B | 06/01/2010 | 10036513 | Buick/chevrolet/gmc/saturn: squeak, moan or rub type noise when turning steering wheel at slow speeds. noise may be due to insufficient grease in the pinion shaft seal. *pe | 03/25/2011 | |
| PIT-4632A | 02/01/2010 | 10033365 | Gmc/chevrolet/saturn/buick: click or clunk noise from the steering column when turning. can be duplicated by turning the steering wheel back and forth. maybe caused by a loose rivet on the lower steering column support bearing cap. *pe | 08/16/2010 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| SB-10-02-32-002A | 12/01/2010 | 10037823 | Ready | 06/06/2011 | |
| SB-10-02-32-002A | 12/01/2010 | 10037823 | Gm: there is a whine or moan noise when making turns in slow speed. it is likely a power steering fluid problem. *rm | 06/06/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/01/2011 | 64000 | 1 | |
| 1- we bought our used 2010 buick enclave in june 2010 with ~24000 mi. (bought from a dealer; car had been owned by a rental car place.) after only a couple months the # of times the steering tightened began to increase. it is especially difficult going into/out of parking/tight spaces. you have to use a lot of muscle to turn the car. i told the dealer about it during a routine service call, but...of course...they found nothing wrong (at the time it was infreq.) i contacted the dealer after having the car 1yr. they said there were no recalls and that i put too many miles on my car for them to hold it under warranty; i could bring it in for a $70 diagnostic fee. the $70 would not be applied to any service. i was given a guess-ti-mate of $1200-1500 if i had parts replaced...i decided to wait. the steering issue comes and goes but now happens almost every time i'm in a tight turn. i can't believe gm still has not been made to recall this issue. 2 - my car does the roll-back on all inclines too. i agree with other car owners - this should not happen in an automatic. please make gm accountable for these issues. *tr | |||
| 09/01/2011 | 64000 | ||
| 1- we bought our used 2010 buick enclave in june 2010 with ~24000 mi. (bought from a dealer; car had been owned by a rental car place.) after only a couple months the # of times the steering tightened began to increase. it is especially difficult going into/out of parking/tight spaces. you have to use a lot of muscle to turn the car. i told the dealer about it during a routine service call, but...of course...they found nothing wrong (at the time it was infreq.) i contacted the dealer after having the car 1yr. they said there were no recalls and that i put too many miles on my car for them to hold it under warranty; i could bring it in for a $70 diagnostic fee. the $70 would not be applied to any service. i was given a guess-ti-mate of $1200-1500 if i had parts replaced...i decided to wait. the steering issue comes and goes but now happens almost every time i'm in a tight turn. i can't believe gm still has not been made to recall this issue. 2 - my car does the roll-back on all inclines too. i agree with other car owners - this should not happen in an automatic. please make gm accountable for these issues. | |||
| 09/16/2011 | 55000 | 1 | |
| Went to turn left from a slow coast off of a two lane road into a parking lot with traffic coming from opposite direction. the steering got really tight and i needed maximum force from my arms to turn the wheel to get the car out of the way of an oncoming vehicle that had to quickly apply brakes to avoid hitting me. i had just got two new tires when the event occurred and spent the next 10 months with two more tires thinking the tire store had messed up the steering . they looked it over twice and couldn't find any issues. the steering became so the tightness was felt mostly getting into parking spaces at slow speeds. then, i almost hit a parked car the first week of june when turning left again from not being able to turn the wheel, so i took it to the dealer where they diagnosed a failed steering pump and a leak in the steering rack. gmc paid for the parts and i paid $700.00 for the labor. *tr | |||
| 06/13/2012 | 61000 | 1 | |
| I narrowly avoided 2 accidents recently when i was unable to turn my vehicle into driveways with vehicles coming in the opposite direction. the steering wheel would not turn. the service manager at the buick dealership said that it was a power steering failure. *tr | |||
| 09/16/2011 | 55000 | 1 | |
| Went to turn left from a slow coast off of a two lane road into a parking lot with traffic coming from opposite direction. the steering got really tight and i needed maximum force from my arms to turn the wheel to get the car out of the way of an oncoming vehicle that had to quickly apply brakes to avoid hitting me. i had just got two new tires when the event occurred and spent the next 10 months with two more tires thinking the tire store had messed up the steering . they looked it over twice and couldn't find any issues. the steering became so the tightness was felt mostly getting into parking spaces at slow speeds. then, i almost hit a parked car the first week of june when turning left again from not being able to turn the wheel, so i took it to the dealer where they diagnosed a failed steering pump and a leak in the steering rack. gmc paid for the parts and i paid $700.00 for the labor. *tr | |||
| 06/13/2012 | 61000 | 1 | |
| I narrowly avoided 2 accidents recently when i was unable to turn my vehicle into driveways with vehicles coming in the opposite direction. the steering wheel would not turn. the service manager at the buick dealership said that it was a power steering failure. *tr | |||
| 09/16/2011 | 55000 | 1 | |
| Went to turn left from a slow coast off of a two lane road into a parking lot with traffic coming from opposite direction. the steering got really tight and i needed maximum force from my arms to turn the wheel to get the car out of the way of an oncoming vehicle that had to quickly apply brakes to avoid hitting me. i had just got two new tires when the event occurred and spent the next 10 months with two more tires thinking the tire store had messed up the steering . they looked it over twice and couldn't find any issues. the steering became so the tightness was felt mostly getting into parking spaces at slow speeds. then, i almost hit a parked car the first week of june when turning left again from not being able to turn the wheel, so i took it to the dealer where they diagnosed a failed steering pump and a leak in the steering rack. gmc paid for the parts and i paid $700.00 for the labor. *tr | |||
| 06/13/2012 | 61000 | 1 | |
| I narrowly avoided 2 accidents recently when i was unable to turn my vehicle into driveways with vehicles coming in the opposite direction. the steering wheel would not turn. the service manager at the buick dealership said that it was a power steering failure. *tr | |||
| 09/16/2011 | 55000 | ||
| Went to turn left from a slow coast off of a two lane road into a parking lot with traffic coming from opposite direction. the steering got really tight and i needed maximum force from my arms to turn the wheel to get the car out of the way of an oncoming vehicle that had to quickly apply brakes to avoid hitting me. i had just got two new tires when the event occured and spent the next 10 months with two more tires thinking the tire store had messed up the steering . they looked it over twice and couldnt find any issues. the steering became so the tightness was felt mostly getting into parking spaces at slow speeds. then, i amost hit a parked car the first week of june when turning left again from not being able to turn the wheel, so i took it to the dealer where they diagnosed a failed steering pump and a leak in the steering rack. gmc paid for the parts and i paid $700.00 for the labor. | |||
| 06/13/2012 | 61000 | ||
| I narrowly avoided 2 accidents recently when i was unable to turn my vehicle into driveways with vehicles coming in the opposite direction. the steering wheel would not turn. the service manager at the buick dealership said that it was a power steering failure. | |||
| 09/25/2011 | 25000 | ||
| Tl-the contact owns a 2010 buick enclave. the contact stated that each time the steering wheel was turned to it exhibited an abnormally loud rubbing noise. the vehicle was taken to the dealer several times for the defect. the dealer advised that they were aware of the defect, but did not have a solution in correcting the failure at that time. the vehicle was not repaired. the failure and the current mileage was 25,000. kmj | |||
| 09/25/2011 | 25000 | ||
| Tl-the contact owns a 2010 buick enclave. the contact stated each time the steering was turned to the left, or right the steering made a loud rubbing noise. the vehicle was taken to the dealership several times for the defect. the dealer advised that they are aware of the defect, but they do not know how to correct defect. the vehicle was not repaired. the failure and the current mileage was 25,000. li | |||
| 01/07/2010 | 400 | ||
| I lost my steering with only 400 miles the first time.the power steering pump was replaced.the second time the mileage was 6404 the rack was replaced.the first incident was in florida the second was in new york. | |||
| 04/04/2011 | 11604 | ||
| My 2010 buick enclave has now had the steering rack fail twice in it's first year. the steering pump has now failed. this starts off as a rub and then soon after begins to have grinding in the steering wheel. i have not let it progress and had it reparied immediately each time. the dealer told me the parts were redesigned yet less than 6 months after installing the new parts, it failed again. i was told by the mechanic that there was insufficient oil in the part and the redesign was to add more oil. clearly that has not worked. i was told if not promptly repaired, it would lead to loss of steering. i have already filed for repurchase of the vehicle under the lemon law in my state. the dealer also made statements about this being a known issue and that they are trying to get vehicles repaired as they come in and are trying to figure out why it's failing. additionally i visited the buick enclave forums and some other sites and have indeed found this to be a common problem. i don't have a working knowledge of auto mechanics but i'm very concerned about the possible loss of steering control and the inability of the dealer to fix my problem. | |||