Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
PI-059510/01/201110042290Buick/chevrolet/gmc: the carpet side mat retainer is not properly installed or is engaged with the floor mat(s). the front or second row floor mat locations can cause this condition to occur. *pe12/05/2011
SB-08-08-110-01605/01/201110038671Ready06/24/2011
SB-08-08-110-01605/01/201110038671Gm: there is a separated, broken, or missing floor mat and carpet retainers due to improper installation or removal of floormats. *rm06/24/2011
EQUIPMENT ADAPTIVE
PI-059510/01/201110042290Buick/chevrolet/gmc: the carpet side mat retainer is not properly installed or is engaged with the floor mat(s). the front or second row floor mat locations can cause this condition to occur. *pe12/05/2011
SB-08-08-110-01605/01/201110038671Gm: there is a separated, broken, or missing floor mat and carpet retainers due to improper installation or removal of floormats. *rm06/24/2011
SB-08-08-110-01605/01/201110038671Ready06/24/2011
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
PIE-016104/01/201110038747Gm: the temperature controls are not working. it doesn't respond to controls, a/c blows hot, stuck in defrost, and the blower may not function. *rm06/27/2011
PIE-016104/01/201110038747Ready06/27/2011
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
PI-059510/01/201110042290Buick/chevrolet/gmc: the carpet side mat retainer is not properly installed or is engaged with the floor mat(s). the front or second row floor mat locations can cause this condition to occur. *pe12/05/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/03/20111000
 Missing easy to view navigation compass in buick enclave driver information center display. because we ordered the optional navigation system to obtain the rear view camera display, our dealer advised us that the compass display cannot be added to the dic display at this time. the nav compass display is hard to view on the left upper screem display, non-intuitive, and unsafe for the driver taking their eyes off the road. and, you must have the nav display enabled. our 2002 buick rendezvous had this dic compass display and the 2011 cadillac srx that we were considering buying. buick marketing/product development made a poor safety decision in not having a redundant compass dislay for a msrp $48.5k vehicle. i used this dic compass display in unfamilar driving areas frequently. a market focus customer survey group would have disclosed this issue. we filed a customer complaint form with buick's cac center. but, the dealer advised me the case file would be sent to the dealer instead of to buick marketing/product development! the roominess and value were the main reasons for selecting the enclave. mounting an aftermarket compass in a luxury vehicle is a poor solution!
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08/01/2011106/01/2011
 2011 buick enclave. consumer writes in regards to a missing compass *tgw gm informed the consumer, the vehicle did not come equipped with a compass, because it has a navigation option and therefore was redundant. *jb