Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 050604037 | 06/01/2005 | 10017535 | Certain instrument panel gauges go to zero and/or intermittent engine stall. *tt | 11/09/2005 | |
| 3435 | 10017038 | Intermittent stall and/or intermittent gauge fluctuation. to include 2005 buick allure (canada only). *tt | 10/20/2005 | ||
| 3533 | 10016867 | Intermittent / hard / no start, fuel gauge inoperative / fluctuates, service engine soon / check engine light on, anti-lock braking system (abs) warning light on, tcs warning light on. *tt | 10/13/2005 | ||
| 3505 | 10016490 | Diagnostic trouble codes involving mass air flow (maf)/intake air temperature (iat) sensor; barometric pressure (baro) sensor; engine oil pressure (eop) sensor; throttle position (tp) sensor; accelerator pedal position (app) sensor; a/c ref | 09/14/2005 | ||
| 05524 | 02/28/2005 | 10015051 | Ucm reprogram. *eh | 05/17/2005 | |
| 3411A | 10014949 | Hvac head and harness. this incudes 2005 buick allure. *eh | 05/12/2005 | ||
| 3203 | 10011634 | Bcm programming procedure. *eh | 01/27/2005 | ||
| ELECTRICAL SYSTEM - BATTERY | |||||
| 3183 | 01/01/2005 | 10010606 | Battery saver active message. *eh | 12/02/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 08-08-42-001 | 04/01/2008 | 080842001A | 10024791 | Difficult to read driver information center (dic), radio and hvac control head (reprogram bcm). *nj update 08/06/2008. *pe | 05/20/2008 |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| 3307 | 3307B | 10013545 | No crank no start. *tt | 04/21/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 06/01/2009 | 42000 | ||
| Tl-the contact owns a 2005 buick lacrosse. while driving at any speed the vehicle would intermittently jerk while changing gears. the vehicle would also intermittently hesitate to start. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the vehicle was not repaired. the failures continued to recur intermittently. the contact also stated the rear defroster takes a very long time to defrost the rear windshield and the air conditioning unit involuntarily turns on and off. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure mileage was 42,000 and the current mileage was unavailable. sm. | |||
| 12/24/2010 | 140000 | ||
| Tl-the contact owns a 2005 buick lacrosse. while driving approximately 65 mph at night he noticed that he could not see. he stated the headlights comes on automatic and they had turned off after he had been driving approximately 3 hours at night. the contact stated he had to use the high beams to drive to his destination. he called the dealer and was advised there was no recall for the failure. the failure had been ongoing since december 2010. the vehicle had not been taken to the dealer for the failure. the failure mileage was 140,000 and the current mileage was 146,000. vwb | |||
| 10/30/2010 | 59700 | ||
| My wife and i were driving our new (to us) 2005 buick lacrosse with the rear window defroster on in sanford, nc. it was on for approximately 10 minutes. the rear window exploded into the vehicle while we were driving with what appeared to be an 8 inch hole in the middle. we bought the car approximately 3 weeks ago used with a 30 day warranty from steve jones honda in aberdeen nc. we haven't even made the first payment and we still have a temporary tag on the vehicle. the dealership refused to assist in any way with the vehicle repair and now we have spent over $300 on a new rear window for our new car. the wires in the defroster were observed to be a different color in the center of the window - dark orange / red. this incident was very frightening and appeared to simply be a result of a malfunctioning rear window defroster. we had the shop not hook up the defroster to the new window to avoid another of these incidents. we could find no recall information for this issue with this vehicle. though we did find one other incident online of the exact thing occurring to a mother who had their infant child in the back of their 2006 lacrosse when this occurred. | |||
| 03/21/2010 | 86355 | ||
| Traveling on interstate 57 during daytime hours. while cruising at 73 miles per hour in the right hand lane, the vehicle sputtered and lost all power. i coasted to a stop off the side of the road. i restarted the vehicle and everything seemed ok, so i continued on. a little later it sputtered again and started losing power. the power came back before it came to a complete stop. i called on star for a diagnostic check and they told me i had a fuel system problem and that if the car would run to continue that it was not a safety issue. they told me to take it to a dealer for repairs when i got home. i took the car worden-marten service center for repairs on march 23rd. to repair the car they: 1.repalced cat converter and oxygen sensor 125cgmpp- $750.47 a second incident occured while traveling on interstate 57 during daytime hours. i was passing a semi tractor trailer with three cars following me while cruising at 73 miles per hour when the vehicle sputtered and lost all power putting me in a very dangerous situation. the vehicle coasted down to about 60 miles per hour before it kicked back in. i in the mean time had dropped back behind the semi with the three cars behind me and when i could i pulled back into the right hand lane. this was a very dangerous situation for me and my wife. i called on star for a diagnostic check and they told me that everything was ok. i took the car worden-marten service center for repairs again on april 19th to repair the car they: 1.repalced mass -air flow unit and sensor $ 131.39 who knows if it is fixed right this time? this was a very dangerous situation to be in for the car to fail. | |||
| 09/01/2007 | 19446 | 1 | 02/25/2005 |
| 2005 buick lacrosse with defective brakes under recall. customer stated that her vehicle had defective brakes and the pedal was pressed the brakes would not be applied. she was told two weeks before repairs could be made. *kb the consumer also stated the lights on the driver's information center were dim most of the time and sometimes disappeared altogether. the dealer informed the consumer it was a normal occurrence for interior illumination to dim/brighten due to voltage demand and/or ambient light conditions. the consumer believed there was a short circuit in the electrical system, a problem with a computer chip or the battery voltage. the power steering pressure hose leaked due to poor manufacturing. *jb | |||
| 02/16/2007 | 35800 | 2 | |
| Upon entering the highway and approaching the 55 mph speed limit the car seemed to stall. the engine acted like it lost all power. letting up on the gas pedal caused the engine to regain power until the gas pedal was pressed again. i did this numerous times until the car finally died and i had to pull off the road. after the long line of cars passed by i got the car started and kept it in first gear until i was more sure it could keep running. it behaved normally after that. when i got home my wife confided it happened to her once too. | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||
| 03/05/2007 | 14000 | 5 | 09/06/2005 |
| Tl*the contact owns a 2005 buick lacrosse. the instrument panel and the driver information center are difficult to read during the day or early mornings because the sensors are dim. the dealer replaced the light cluster switches and stated that the instrument panel and information center were designed with dim lighting; therefore, replacements would not correct the failure. the current mileage was 15,500 and failure mileage was 14,000. updated 02-25-08 *bf the intermediate shaft was replaced due to a noise being heard in the steering while driving. the starter motor was replaced. updated *jb | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 07/01/2007 | 22 | 01/31/2005 | |
| After owning the car for est 2 yrs, i noticed the info cntr began to not work properly. the illumination in the info cntr & radio area will intermittently not light up. there are occasions where this w/b lit & then go out as i drive, or vice versa. w/ the car being under warranty, i brought it to the dealership last summer, they were unable to recreate the prob. i filed a complaint with gm (case #71-567506079) on 10/23/07. they indicated they were unaware of any potential probs with the info cntr. 7/07, i began keeping track when the prob occurred. w/ my warranty abt to expire, i brought the car back to the dealership 1/4/08, along with documentation of when the prob occurred. again, they could not recreate prob & gave me a statement from gm that provided a possible diagnosis. condition customer comment of i/p difficult to see at dusk or dawn. recommendation: cause: the ambient light sensor may sense that it is sufficiently dark under these conditions that the bcm will activate the automatic headlamps. when this happens, normal i/p dimming occurs, causing the customer concern. correction: this is normal operation of the vehicle and there is no correction for this concern. engineering is evaluating this feature but it is unclear at this time if any change will be possible. to this i ask: 1) why did this concern only recently develop? i did not have this concern in the 1st yr i owned the car. 2) per my doc the concern (22 instances from 7/27/07 to 12/24/07) occurred under these conditions: 41% cloudy/overcast, 14% dusk/dawn and 45% sunny, thereby reputing the normal operation at dusk/dawn. 3) why is it the illumination may not be on when i start the car, but 4 miles down the road it comes on, or vice versa? 4) how is it when i spoke to the rep back in oct they were unaware of any concerns, yet, in dec their engineers are evaluating the feature? to this date, the concern has yet to be resolved and 3 more occurrences have come about. *tr | |||
| 11/03/2004 | 1 | ||
| While driving approximately 35 mph the entire dashboard, speedometer/fuel gauge, and odometer failed to illuminate. consumer was unable to see how fast he was driving. vehicle was taken to the dealer for inspection. however, mechanic could not duplicate the problem. *ak | |||
| ELECTRICAL SYSTEM - WIRING - REAR COMPARTMENT/TRUNK | |||
| 08/16/2006 | 35435 | 1 | |
| Dt*: the contact stated while driving 10 mph toward an intersection on normal road conditions, the vehicle started shaking when brakes were applied. no warning light were illuminated. the vehicle was taken to the dealership who determined the rotors must be machined. after a visual inspection the contact noticed that all four tires were of a different brand; the dealership informed there was no concern about the different tire brands. also, the vehicle had an oil leak. the dealership determined the leak was from the oil filter and corrected it. after a few miles driven, the vehicle presented problems with the fuel pump and the dealership had to replace it. also, an exterior lighting problem was noticed which was detected due to wiring corrosion located in the trunk. after the repairs, the engine warning light illuminated; the dealership corrected the defect but after few miles, the warning light illuminated again. the manufacturer was contacted who provided the nhtsa phone number when asked for a resolution. | |||