Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 12/14/2012 | 141000 | 1 | |
| Low beam head lights went out while driving. i pull to the shoulder changed the switch setting from auto to on. this did not help . i drove home on high beams. as i entered the driveway the low beams came back on. this is the second time the lights have gone out only to come back on after a few minutes. *tr | |||
| 12/14/2012 | 141000 | ||
| Low beam head lights went out while driving. i pull to the shoulder changed the swtich setting from auto to on. this did not help . i drove home on high beams. as i entered the driveway the low beams came back on. this is the secound time the lights ahve gone out only to come back on after a few minutes. | |||
| 07/01/2011 | 80000 | ||
| This has happened numerous times. our headlights will go out at night or anytime. we were almost in an accident on march 24,2012 with myself and my 2 children because of this there was oncoming traffic and i dimmed my light and then everything went black i couldn't see the road and the other car just missed from hitting my vehicle. please help it is very scary. there has been a time that this happened and then for 3 days afterwards i still didn't have any lights dim or bright. | |||
| 03/01/2008 | 60000 | ||
| Low beams intermittantly fail at night, then self-restore within a few minutes. high beams work. already changed the signal arm switch, the headlamp in-dash switch, the relay in the fusebox, both headlamp assemblies. homestead cheverolet/cadillac dealer and various smart mechanic shops seem to be outwitted by this one. | |||
| 09/15/2010 | 38000 | ||
| Tl-the contact owns a 2005 buick lacrosse. the contact was driving 45 mph with the headlights activated when the headlights began to fail intermittently. the vehicle was neither diagnosed nor repaired. the manufacturer was notified of the problem. the approximate failure mileage was 38,000. kmj | |||
| 09/15/2010 | 38000 | ||
| Tl-the contact owns a 2005 buick lacrosse. the contact was driving 45 mph with the headlights activated and suddenly the headlights began to illuminate intermittently. the vehicle had not been diagnosed or repaired. the manufacturer was recently notified of the problem. the approximate failure mileage was 38,000. js | |||
| 12/24/2010 | 140000 | ||
| Tl-the contact owns a 2005 buick lacrosse. while driving approximately 65 mph at night he noticed that he could not see. he stated the headlights comes on automatic and they had turned off after he had been driving approximately 3 hours at night. the contact stated he had to use the high beams to drive to his destination. he called the dealer and was advised there was no recall for the failure. the failure had been ongoing since december 2010. the vehicle had not been taken to the dealer for the failure. the failure mileage was 140,000 and the current mileage was 146,000. vwb | |||
| 01/01/2011 | 67000 | ||
| 3 times in past month low beams headlights went off for 1-2 minutes and then came back on.high beams work. | |||
| 12/20/2010 | 55520 | ||
| Low beam headlights have spontaneously failed on several occasions while driving. the problem wasn't first noticed until leaving a well lighted thoroughfare onto an unlighted side street. high beams continued to work, but low beams could not be turned back on. the next day, low beams seemed to work without any problem, but then went off unexpectedly again for no apparent reason. had to drive home with high beams for the duration of the trip. | |||
| 10/10/2010 | 44800 | ||
| Tl-the contact owns 2005 buick lacrosse. while driving 35 mph the low beams headlights goes on and off. he had to stop the vechile and turn the lights off and on for them to work. the manufacturer was contacted who stated there are no recalls for this failure. the dealer was not contacted. the failure mileage was 44,800....mw | |||
| 09/14/2010 | 107450 | ||
| Tl-the contact owns a 2005 buick lacrosse. the driver was driving 25 mph when other drivers began to flash their lights at her. the vehicle was pulled over and the driver noticed the headlights were not working. the vehicle was taken to an authorized dealer where the contact was informed the relay within the electrical system failed. the vehicle was repaired. the failure has not recurred. the failure mileage was 107,450 and the current mileage was 107,650. sm. | |||
| 01/04/2010 | 98000 | 3 | |
| I was driving to work in the dark and my headlights went out. this has happened 3 different times. the first 2 times my headlights came back on after a few minutes the 3rd time i had to use my flasher to make it into town. i have the car the shop and they can't find what is wrong with it. they said they have had the car running 2 different times and it has not happened to them. *tr | |||
| 12/15/2008 | 133450 | 1 | |
| Driving home at night, the headlights of the car suddenly went out. i remembered reading that this has happened with some one else with the same model car. i turned the high beams on and they worked. the incident has not re-occurred. *tr | |||
| 08/21/2008 | 65000 | 1 | |
| While driving home at night on the highway my headlights went out i tried turning them off and then back on nothing happened so i drove home using my flashers so no one would hit me. took into the dealer and they checked the car out and the headlights were now working they told me they would not be able to do anything unless it happens when they have it in the repair shop. they stated it's like finding a needle in a haystack. great response . since then it has happened three more times the most recent was yesterday. i am able to put my high beams on but while driving it's scary because i am constantly being flashed by cars due to the use of them . my job is 35 min away from home and there are three nights per week that i drive home in the evening and my driving is on the highway which is a major interstate. i'm waiting for the police to pull me over one time for using them. i am contacting the dealership again tomorrow which is dec 15, 2008. *tr | |||
| 08/23/2008 | 12000 | 1 | |
| While driving at night. 40 mph the headlights while on low beam went out. no parking lights, no low beams. upon getting to the side of the road we discovered that the high-beams still worked. the first time a 12,000 miles it never did it again until last night at 48,000 miles. again no lows or parking but high beams got us home the next morning all was working. *tr | |||
| EXTERIOR LIGHTING - HEADLIGHTS | |||
| 12/10/2006 | 26000 | ||
| Tl*the contact owns a 2005 buick lacrosse which was purchased on 10-14-2006. the headlights would work intermittently. the dealer made necessary repairs to the headlights by adding an unknown sensor, however a short occurred and the headlights have failed completely. the horn was also inoperable. she also stated that the water pump failed and was replaced by the dealer. all of the repairs were covered under her extended warranty plan. to date, no repairs have been made to the headlights to correct the failure. the failure mileage was 26,000 and the current was 78,000. | |||
| 09/21/2006 | 7600 | 1 | 11/20/2004 |
| Dt*: the contact stated while driving 30 mph on a city street at night, upon engaging the high beam/dimmer switch, the headlights went out without warning. the headlights would not illuminate after several attempts. the headlights illuminated on their own after the vehicle was driven 2 miles to the contact's residence. the vehicle was inspected by a dealer who was unable to duplicate the problem. afterwards, the problem persisted. the vehicle was taken to the dealer to await further inspection. the manufacturer was notified. | |||