Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
02/09/2013679801
 Low beam headlights do not work. lights worked fine, parked the car in the garage, lights stayed on delay mode and both were fine. driving home the next night, several oncoming vehicles flashed lights, i pulled into a parking lot to check my lights... no low beam lights. switched from auto to manual mode, still no low beam lights, high beam lights work fine. i have read that several others have this same problem. nobody seems to have a solution. i do not feel i should need to pay the dealer to 'analyze the problem' and charge an outrageous price to fix this, this is a definite safety issue! *tr
02/09/201367980
 Low beam headlights do not work. lights worked fine, parked the car in the garage, lights stayed on delay mode and both were fine. driving home the next night, several oncoming vehicles flashed lights, i pulled into a parking lot to check my lights... no low beam lights. switched from auto to manual mode, still no low beam lights, high beam lights work fine. i have read that several others have this same problem. nobody seems to have a solution. i do not feel i should need to pay the dealer to 'analyze the problem' and charge an outrageous price to fix this, this is a definite safety issue!
09/02/200824920
 Dash lights will not come on when starting the car. this happens on occasion (about 2 times per month). it is impossible to determine when this happens. the dash lights may come on from five minutes to an hour after the car is started. this mostly happens when the car is first started. on several occasions it has done out while driving. gm has offered a diagnoses of the problem but this would only be beneficial if they were off and stayed off when i would go to a dealer. i have tried this any the lights always come back on fefore i arrive. my neighbor has a buick the same year as mine and his does the same thing. the dealer refuses to find the problem and says it is suppose to work that way. they are wrong on this problem. when the lights go out you can not see anything in the dash lighted area.
10/01/201189800
 Tl* the contact owns a 2006 buick lacrosse. the contact stated that the low beam head lights were inoperable. the contact would have to engage the high beams for substantial illumination when driving at night. the dealer attempted to diagnose the failure, but was unsuccessful. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 89,800 and the current mileage was 90,000.
10/01/201189800
 Tl- the contact owns a 2006 buick lacrosse. the contact stated that the low beam head lights were inoperable. the contact would have to engage the high beams for substantial illumination when driving at night. the dealer attempted to diagnose the failure, but was unsuccessful. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 89,800 and the current mileage was 90,000. kmj
10/01/201189800
 Tl- the contact owns a 2006 buick lacrosse. the contact stated that the low beams were inoperative. the contact would have to turn on the high beams to be able to see the at night. the dealer attempted to diagnose the failure, but was unsuccessful. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 89,800 and the current mileage was 90,000. nw
11/10/201070000
 It started when driving along and the low beam headlights would go out, the only way i had any lights at all is on high beam, and i would click back on low beam after i pulled over and the low lights would come back on. this happened a few times and now i have no low beam lights at all only high beam. i have called a local dealership that has fixed the car several times before with electrical issues because the dealer i bought it from has gone out of business. and they said it is no longer under warranty and will cost be approximately $400-$700 which i do not have and i also see other complaints on this web site for the same thing. so tell me why isn't their a recall. this car is absolutely a hazard to have on the roads. she has almost gotten me & my family killed several times, from losing power to the headlights going out on very dark roads i have written a letter to gm before, i guess they wont do anything until someone or their family is killed.
09/11/2010100000
 Tl-the contact owns a 2006 buick lacrosse. the contact stated that while driving at approximately 50 mph, the headlights suddenly turned off. he switched to manual from automatic but the lights would turn back on. he turned on the high beams and the lights turned back on. the vehicle was taken to an authorized dealership but the dealer could not figure out the cause for the failure; however, the dealer stated that they would install a new sensor. the contact called the manufacturer and reported the failure to them. the current and failure mileages were approximately 46,400-bk
EXTERIOR LIGHTING - HEADLIGHTS
06/13/200816400202/01/2006
 Tl*the contact owns a 2006 buick lacrosse. while turning the vehicle at 10 mph, the headlights dimmed when the turn signals were engaged. the contact did not know if the rest of the exterior lights also failed. he waited approximately 15-20 seconds before the headlights illuminated again. he turned the vehicle again and the headlights failed. the contact pulled the vehicle over and waited once more for the lights to illuminate. once the lights activated again, he drove all the way home without using his turn signals. he took the vehicle to the dealer and they attempted to repair the vehicle, but was unsuccessful. there had been no other occurrences since the recent failure. the current mileage was approximately 16,600 and failure mileage was approximately 16,400. updated 07/09/08 *bf