Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING
08/23/2012820001
 While driving on local freeway low beam headlights suddenly went out and could not be turned on manually. has been occurring intermittently since that time. i am afraid to drive this car at night as this is very dangerous. *tr
06/01/201270000
 Tl- the contact owns a 2007 buick lacrosse. the contact stated that while driving approximately 65 mph the headlights stopped illuminating. the contact mentioned that the failure occurs intermittently. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 70,000. pmb
08/23/2012820001
 While driving on local freeway low beam headlights suddenly went out and could not be turned on manually. has been occurring intermittently since that time. i am afraid to drive this car at night as this is very dangerous. *tr
06/01/201270000
 Tl- the contact owns a 2007 buick lacrosse. the contact stated that while driving approximately 65 mph the headlights stopped illuminating. the contact mentioned that the failure occurs intermittently. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 70,000. pmb
08/23/201282000
 While driving on local freeway low beam headlights suddenly went out and could not be turned on manually. has been occurring intermittently since that time. i am afraid to drive this car at night as this is very dangerous.
06/01/201270000
 Tl- the contact owns a 2007 buick lacrosse. the contact stated that while driving approximately 65 mph the headlights stopped illuminating. the contact mentioned that the failure occurs intermittently. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 70,000. pmb
06/01/201270000
 Tl- the contact owns a 2007 buick lacrosse. while driving approximately 65 mph the headlights stopped illuminating. the failure occurs intermittently. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 70,000. da
12/09/201145000
 Tl-the contact owns a 2007 buick lacrosse. while driving approximately 45 mph with the headlights activated, suddenly the headlights became inoperable. the contact was able to maneuver to the side of the road where the high beam headlights were engaged which allowed the contact to resume driving. the vehicle was taken to an independent mechanic who stated the failure was related to the faulty body control module. the vehicle was not repaired. the manufacturer was notified of the malfunction. the approximate failure mileage was 45,000. kmj
12/09/201145000
 Tl-the contact owns a 2007 buick lacrosse. while driving approximately 45 mph with the headlights activated, suddenly the headlights became inoperative. the contact was able to maneuver to the side of the road where the high beam headlights were engaged which allowed the contact to resume driving. the vehicle was taken to an independent auto shop who stated the failure was related to the faulty body control module. the vehicle was not repaired. the manufacturer was notified of the malfunction. the approximate failure mileage was 45,000. js
07/11/201025000
 Tl* the contact owns 2007 buick lacrosse cx. the contact was driving approximately 45 mph when the headlights suddenly failed to illuminate. the contact engaged the high beam headlights to continue driving with proper illumination. the vehicle was taken to an authorized dealer where they were unable to duplicate the problem. the failure persisted and was not repaired. the failure mileage was approximately 25,000.
07/11/201025000
 Tl-the contact owns 2007 buick lacrosse cx. while driving at night approximately 45 mph, the headlights were activated and suddenly both headlights failed to illuminate. the contact pulled over to the side of the road and the high beam headlights were engaged which allowed her to continue driving. the vehicle was taken to an authorized dealer where they were unable to duplicate the problem. the failure persisted.the failure mileage was approximately 25,000. js
03/19/201158000
 Tl* the contact owns a 2007 buick lacrosse. the contact was driving at an unknown speed when the headlights failed and would not re-illuminate despite the contacts attempts. the contact had to utilize the high beam lights and the vehicle was taken to an authorized dealer where the contact was advised that a relay switch would need to be replaced. the vehicle was not repaired. the failure and current mileages were 58,000.
03/19/201158000
 Tl-the driver owns a 2007 buick lacrosse. the contact was not present at the time of failure so the full details were unknown. the driver was driving at an unknown speed when the headlights shut off. the head lights would not turn back on unless the driver turned on the high beams. the vehicle was taken to an authorized dealer where the driver was told a relay switch needed to be replaced. the vehicle was not repaired. the failure and current mileages were 58,000. sm.
10/28/201055000
 While i was driving at night my low headlights went out. the highbeams work
09/12/2009360001
 In the past six months, the headlights on my 2007 buick lacrosse have turned off on their own several times. twice this has occurred at night and twice during twilight. adjusting the headlight switch does nothing to affect the lights. this problem affects the low beam lights only. the car has been taken to the dealer with this reported problem 3 times. they report that no problem was found, but they did replace a part once that has had not remedied the problem. *tr
11/08/200849000
 Tl*the contact owns a 2007 buick lacrosse. the instrument panel indicators and headlights dimmed twice. the second time the failure occurred was while driving 70 mph. when the contact moved the dimmer button, the instrument panel indicators illuminated again, but the high beam headlights illuminated instead of the normal beams. the vehicle was taken to the dealer twice and they found no failures; however, they replaced a part. the contact was unsure of which part was replaced; however, it did not correct the failure. the failure mileage was 49,000 and current mileage was 50,000.