Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 3936 | 3936A | 10019443 | Unwanted stabilitrak and/or c0710 after steering wheel position sensor replacement. *tt updated 03-01-07. *kb | 03/15/2006 | |
| 050232007 | 11/01/2005 | 10018690 | Power steering moan or groan noise while driving. *jb | 01/10/2006 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/24/2011 | 47000 | 1 | |
| I have a clunking sound coming from the steering wheel/shaft assemble when turing either direction or when hitting a bump. there is a buick tsb that describes the problem for the 2005-2007 years and the parts were upgraded in 2008 to fix the problem. buick will not replace the part free but i notice that this is a common problem for these years. there doesn't appear to be any sort of recall, or least i don't see any on line and i have not been notified. the dealership wants $250 to replace the needed parts. *tr | |||
| 11/24/2011 | 47000 | ||
| I have a clunking sound coming from the steering wheel/shaft assemble when turing either direction or when hitting a bump. there is a buick tsb that describes the problem for the 2005-2007 years and the parts were upgraded in 2008 to fix the problem. buick will not replace the part free but i notice that this is a common problem for these years. there doesn't appear to be any sort of recall, or least i don't see any on line and i have not been notified. the dealership wants $250 to replace the needed parts. | |||
| 12/15/2011 | 53000 | ||
| Power steering unit sprung a leak from the casing where a hole was observed. we had to replace the entire power steering unit just 3,ooo miles out of warranty. | |||
| 05/07/2012 | 79000 | ||
| Noise like rubbing sound coming from steering column area. steering gear was replaced once, probably two years ago and now making same sound as before. the tires have been replaced repeatedly on this vehicle and it still feels like it is hopping or walking instead of rolling. this occurs most prominently in the morning at startup and will continue up to 50 mph and beyond. the mechanics will not recognize the problem and have not been able to get authorization from gm regional to do anything other than charge a fee for further diagnosis. this problem existed from the time the vehicle was purchased and the dealerships share information and will not independently diagnose the problem. i have requested gm and buick to provide a mechanic that is familiar with this problem and can resolve it, but they refuse to act. i am not at all happy with the performance of the vehicle and was under the belief that the dealership and buick or gm would make it right. i will not recommend either the dealership or gm or buick to anyone. i do not own another car so i have spent many days without a vehicle during diagnosis and repairs and cannot tolerate sitting for 4-6 hours in the dealership or going without transportation will this is addressed. | |||
| 03/19/2012 | 27367 | ||
| Tl-the contact owns a 2007 buick lacrosse cxs. the contact stated that while driving 25 mph, there was a roughness in the steering shaft. the vehicle was taken to the dealer who stated that the steering shaft was loose and would need to be replaced. the manufacturer was not notified. the failure mileage was 27,367. kmj | |||
| 03/19/2012 | 27367 | ||
| Tl-the contact owns a 2007 buick lacrosse cxs. the contact stated while driving 25 mph there was a roughness in the steering shaft. the vehicle was taken to the dealer who stated the steering shaft was loose and they would have to replace it at an expense to the contact of $451. there was no recall or warranty for this failure. the manufacturer was not notified. the failure mileage was 27,367. mw | |||
| 02/23/2012 | 68500 | ||
| High pressure power steering hose began leaking resulting in loss of power steering fluid. which could result in loss of power steering. | |||
| 04/06/2011 | 55648 | ||
| Routine driving. after making a left hand turn at a traffic signal the power steering stopped working. this made the vehicle almost impossible to steer. the o ring had blown out of the power steering hose leading to the pump. | |||
| 01/01/1901 | 1 | ||
| 2007 buick lacrosse. consumer expresses discontent regarding recall repairs and service. *tgw the consumer stated it took three trips to the dealer for them to complete the repairs. also, the vehicle developed a noise in the power steering. the power steering pump and reservoir had to be replaced, because it had no fluid in it.*jb | |||
| 05/29/2009 | 37000 | 1 | |
| I own a buick lacrosse, 2007 cxs model automobile. the high pressure fitting to the power steering has now failed 2x in 6 months. part number is gm88861206. fitting failed at the power steering unit. caused power steering leak and loss of power steering. dealer has repaired exact same part now 2x in 6 months. dealer is classic buick-pontiac in painesville ohio 44077. *tr | |||
| 01/08/2009 | 210000 | 1 | |
| Steering clunk dealer found noisy intermediate steering shaft. replaced intermediate steering shaft.. took 2 hrs claimed defective part... party next to me in waiting room had some problem was it part, poor mechanic or or bad design very uneasy. *tr | |||
| 06/22/2007 | 30 | 2 | 11/11/2006 |
| Brakes pulsate when braking. car vibrates while driving and also has a desire to pull to right. feels likes wheels are out of balance all the time. i have taken the car in and had the balance checked and they say everything is fine. they say it is the make of the tires and goodyear is aware - they have made a goodwill replacement of the tires due to history of my car.... the engine blew at 1500 miles!!! still no better. every day i get my fillings rattled loose on the way to work. the pull to the right was fixed when the replaced the steering intermediate shaft - but i had to go back because the dealer did not do front end alignment after replacing the steering shaft not necessary - it's not the standard practice with the job when they finally put in on the machine, it was out of toe by .18 degrees. i am still working on getting the brakes fixed. last time they turned them due to hard spots. when i go back for the inspection in nov. i have to have them work on them again. this time i will fight to have the rotors replaced as i am terrified that i won't stop when i apply my brakes because the pulsating has gotten that bad. *tr | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 10/14/2007 | 400 | 4 | 08/01/2007 |
| Tl*the contact owns a 2007 buick lacrosse. while making a right turn at 5 mph, the power steering failed and caused the vehicle to make a wide turn. there were no warning indicator lights illuminated. the failure recurred while making a left turn. the vehicle was parked and later towed to the dealer. the dealer was unable to duplicate the failure. the failure mileage was 400 and current mileage was 437. | |||