Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
06/15/2012910001
 We have a problem with our automatic power door locks and the remote start feature. they don't work, either by key fob or the power door lock buttons in the car. the only way we can lock our doors is manually. we took to the dealer believing it to be just the drivers door but they told us all our door lock actuators needed to be replaced, close to $1000.00 repair with no guarantee that the actuators are the true problem. after going on the nhtsa site i see that we are not alone with these problem. i can understand a actuator going bad, but not all of them at one time. i am a former dealership gsm and very aware of normal wear and tear and defects. i've never in my 35 years in the business seen this with door locks. i was insulted by their offer to repair them. *tr
08/25/200875000
 Remote, remote starter (rke) fob for car stopped working properly. replaced batteries even though dic did not show batteries needed changing. this maybe a problem also. sometimes it works, sometimes it doesn't. worked perfectly fine, then problems started. 99% of the time it will not start the car. 50% of the time it will or will not, lock or unlock car. i have tried resetting and/or personalizing keys & fob through dic center. car wil sound horn to show it has been reset properly, but isn't. still does not work properly also when using rke, the door lock knob will not come up all the way and the door is not unlocked. also, the door lick know wil not go down all the way if i use the rke fob. if i use the key to unlock the door, the door knob will come up all the way and the door will unlock. if i use the rke fob to lock the door, the door knob will not go down all the way and the door will not be locked. i have tried using the fob away from all possible interference which i do not think is the problems, it still only works sometimes.