Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PI-0745-A07/01/201210045499Gm: lacrosse/regal/srx/xts/camaro/malibu: information issues with electrical concerns with components fused through instrument panel fuse block, intermittently. *pe09/10/2012
PIT5074F05/01/201210044242Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model05/24/2012
PIC-5327A12/01/201010037815Gm: service engine soon light is on due to corrosion. *rm06/06/2011
PIC-5327A12/01/201010037815Ready06/06/2011
PI-022109/01/201010036024Buick/cadillac/chevrolet/gmc: rough idle, engine misfire and/or check engine light on, dtc p0300 (reprogram ecm). *pe03/07/2011
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
PI-0745-A07/01/201210045499Gm: lacrosse/regal/srx/xts/camaro/malibu: information issues with electrical concerns with components fused through instrument panel fuse block, intermittently. *pe09/10/2012
ELECTRICAL SYSTEM - IGNITION
PIC-5301A06/01/201110039484Gm: 2010-2011 buick lacrosse. when turning off the ignition, the vehicle stays running. a ground may be loose. *rm08/01/2011
PIC-5301A06/01/201110039484Ready08/01/2011
ELECTRICAL SYSTEM - SOFTWARE
SB-1031610/01/201010037218Ready05/11/2011
SB-1031610/01/201010037218Gm: the engine may stall when coming to a stop or turning in hot weather. the engine will restart. there is a service procedure for reprogramming the ecm. *rm05/11/2011
PI-021909/01/201010036005Buick: during start up an intermittent afl lamps need service message displayed or afl lamps need service message displayed continuously and one headlamp bulb will not illuminate (inspect and replace headlamp bulb and/or ballast, reprogram03/07/2011
ELECTRICAL SYSTEM - WIRING
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011
PI-0269A05/01/201110038684Gm: check engine light is on with a stored trouble code. *rm06/27/2011
PI-0269A05/01/201110038684Ready06/27/2011
SB-09351A09/01/201010035544Buick: loose coil ground wire. service procedure to check the coil ground wire at two locations on certain vehicles equipped with a v6 engine (rpo lf1/llt). these vehicles may have a loose coil ground wire, which could cause the engine t02/28/2011
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
07/17/20121
 The battery is dead. so i can get into the car at all..not even to jump it or take it to the dealer.. now i have to get it towed..and getout of work to do it. *tr
07/17/2012
 The battery is dead.so i can get into the car at all..not even to jump it or take it to the dealer.. now i have to get it towed..and getout of work to do it.
08/10/2011
 I purchased a buick lacrosse in may 2010. i began having issues with the vehicle june 27, 2011. i've had multiple machanical issues with the car. the electric heater in the seats have gone out 3 times and been repaired and is now not working again. the last repair on the heater in the driver seat was january 2012. on august 1, 2011 the car was towed to the dealership due to the battery leaking acid all over the wires and several other parts. the was kept for almost 10 days. the visor for the moon roof started malfunctioning and had to be repaired. the engine had a knocking sound and i was told that's how he care sounds. the door handle had to be replaced, the car has had ongoing electrical issues and gm has not worked openly and honestly with me. gm has repeatedly told me the care is not eligible to be bout back but will not give a explanation why. i repeatedly requested to speak with a supervisor and was denied opportunity by a gm rep name donald for several weeks. i have repeatedly asked for something in writing and gm refuses to put anything in writing. when i explained that i wanted them to buy the care back due to the ongoing electrical issues and not to just extend the warranty i was told by the gm rep that i was trying to play a all or nothing game and may end up walking away with nothing. after that comment i felt bullied into excepting a offer of two car payments and a extention of the warranty to 45,000 additional miles. i later withdrew my acceptance of the offer due to the seats malfunctioning again and feeling as though i was forced to take the offer with the gm rep denying me athe ability to speak with a supervisor for weeks and making the statement that he made during a conference on 2/24/12. this is the second gm vehcile that i bought in the past 4 yrs that had electrical issues. my 07 saturn aura had electrical issues lost $9000.
03/04/20101006
 Tl- the contact owns a 2010 buick lacrosse. while driving, the contact stated that the speedometer and fuel gauge would fluctuate and she was unable to determine how fast or slow she was traveling or how much gasoline was actually in the vehicle. she also noticed that the service stability track and service rear axle indicator lights would illuminate on the instrument panel. the dealer made six attempts to duplicate the failure. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 23,438. the approximate failure mileage was 1,006. rvk
03/04/20101006
 Tl- the contact owns a 2010 buick lacrosse. while driving, the contact stated that the speedometer and gas gauges would fluctuate and she was unable to determine how fast or slow she was traveling or how much gas was actually in the vehicle. she also noticed that the service stability track and service rear axle indicator lights would illuminate on the instrument panel. the dealer made six attempts to duplicate the failure. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 23,438. the approximate failure mileage was 1,006. bw
07/11/20101500
 Tl- the contact owns a 2010 buick lacrosse. while driving approximately 65 mph the vehicle suddenly decelerated and all of the warning lights on the instrument panel began flashing erratically. the door locks also began to lock and unlock rapidly; however, the vehicle began to function normally on its own. the vehicle was taken to the dealer previously for diagnostic testing because it would not start and the body module was replaced. the vehicle was not repaired. the approximate failure mileage was 1,500. rvk
07/11/20101500
 Tl- the contact owns a 2010 buick lacrosse. while driving at approximately 65 mph the vehicle suddenly decelerated and all warning lights on the instrument panel began flashing erratically. also, the door locks began to lock and unlock rapidly. the contact stated the vehicle resumed normal functioning on its own. the vehicle was taken to the dealer for diagnostics. the vehicle was previously taken to the dealer because it would not start and the body module was replaced. the vehicle was not repaired. the approximate failure mileage was 1500. ds
01/25/2011
 There are blind spots on right and left windshield. also when the temperature is below freezing the heated mirrors and rear windshield do not defrost until the vehihcle is totally warm and driven 50km.
07/09/20103000
 The battery goes dead. when it was taken to the dealer, we were told that we did not drive enough. the second incident occurred in 12/2010. this time there were 21 low voltage hits when the dealership was troubleshooting. i also submitted a complaint to gm. it appears that their solution is to place a trickle charge on the battery to ensure the battery is at full capacity. i am in the process of purchasing a solar powered battery charge at this time. in order for my wife to drive this vehicle, she will always have to deal with the charger. to have this problem on a state of the art automobile is extremely frustrating.
12/08/20105600
 Tl-the contact owns 2010 buick lacrosse. the contact stated the rear defroster has malfunctioned while driving at 30 mph. this has occurred three times and has effected the contacts visions while driving and may cause a crash. the contact took the vehicle to dealer each time and the dealer performed remedies under the tsb # pic 5308c (tsb not available). none of the repairs have remedied the issue. the contact stated the manufacturer know of this problem and the manufacturer stated this is a design defect that needs to be recalled. the failure mileage was 5600. jo
12/08/20105600
 Tl. the contact owns 2010 buick lacrosse. the contact stated the rear defroster has malfunctioned while driving at 30 mph. this has occurred three times and has effected the contacts visions while driving and may cause a crash. the contact took the vehicle to dealer each time and the dealer performed remedies under the tsb # pic 5308c (tsb not available). none of the repairs have remedied the issue. the contact stated the manufacturer know of this problem and the manufacturer stated this is a design defect that needs to be recalled. the failure mileage was 5600. jo
10/01/201012000
 Tl-the contact owns a 2010 buick lacrosse. while driving approximately 55 mph he was attempting to locate the switch which dims the lighting on the dashboard by gently reaching around the steering column. he was reached around the steering column when he accidently pressed the push to start button. the vehicle then shut off while driving. he attempted to restart the vehicle while it was still in motion but a shift to park message displayed on the dashboard. he had to shift the vehicle into neutral and press the push to start button 3 times before the vehicle began to operate as normal. the vehicle was not taken to be examined for the cause of failure and was not repaired. the failure and current mileages were 12,000. sm.
08/09/20102000
 Tl- the contact owns 2010 buick lacrosse. when the contact reversed into polo he noticed the reverse sensor indicator was a defected. the reverse sensor indicator should recognize any object 10 inches high 12 feet or 21 inches high. the vehicle was taken back to the dealer advised they couldn't adjust the sensor was factory set. the manufacturer stated the vehicle was operating according to designed. the contact feels the system was defected it gives a false sense of security. the failure mileage was 2,000 and the current mileage was 2,200. li
08/12/20107400
 I was driving the 2010 buick lacrosse in rush hour on a very busy street in our town and while stopped an electrical malfunction occured where all of the dash board lights and warning lights started flashing and the car would not move. i put it in park and then it would not come out of park and went into anti theft lock down. i made several attempts to turn off the car and restart it to try and reset of clear the issue and it remained locked down and not able to move. it was very strange how the key in the ignition was vibrating and buzzing at a high frequency and they would stop. after a few minutes the engine shut down. now stuck in the middle of the busy road and cars nearly rear ending me and honking at me i thought i would be hit. my son was in the car and i had to wait for the light change to let him flee to safety. worse yes the saftey flashers would not work and the trunk would not open to signal a stalled car. i called on star and they were not helpful as i indicated it was an emergency and they sent a tow truck that arrived an hour later. the police showed up 20 minutes later to protect me and the car from accident. the police called a tow truck that arrived in 15 minutes. the car was towed to the dealer and they are being generally non responsive. i had this problem a few weeks before not in traffic and took into the dealer and they said there did not find an error code. this is a complete random failure and represents a serious safety issue.
05/15/201025
 (01) your advertising agency gave your radio adv account to an idiot. (02) this idiot discusses generations, and cites some named by william strauss & neil howe in their book generations. clearly their reading was during a quick lunch. (03) s&h cite as follows: in the great power cycle and followed by the millenial cycle; both comprising a time segment from 1860 to 2003 and ??? (04) the list is as follows.: missionary lost g.i. silent boom thirteenth millennial. ----------------------------------------------- academically your child seat psa is a joke! however, the advice is valid. your citations would earn you a demand rewrite if you expected to pass my class. i know you paid big $$$$$$ for the creation of this psa. you as an agency were overcgarged, disrespected and some of the citations come from common parlance. consistency of parallell structure are essential! ! frankly among the literati, your psa is a joke and in advertising it is used as an example of inept supervision, bad management, incompetent advertising and the waste of the people's money. i pay taxes for this? informations regarding a specific motor vehicle and other informations are filled in simpl to complete this form. they have no relevance to the complaint