Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| SB-12-09-41-001 | 10/01/2012 | 10047441 | Buick/chevrolet: information being provided regarding counterfeit vehicle airbag modules. models 2011-2012 camaro, volt, cruze. 2010-2011 lacrosse. 2006-2010 aveo. *pe | 11/28/2012 | |
| SB-12-09-41-001 | 10/01/2012 | SB-12-09-41-001A | 10047441 | Buick/chevrolet: information being provided regarding counterfeit vehicle airbag modules. models 2011-2012 camaro, volt, cruze. 2010-2011 lacrosse. 2006-2010 aveo. *pe updated 12/4/12. *pe | 11/28/2012 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/01/2012 | 11290 | ||
| Tl-the contact owns a 2011 buick lacrosse. the contact stated that the air bag light illuminated when his wife sat in the front passenger seat, indicating that the air bag was not functioning. the vehicle was taken to the dealer for a diagnosis. the dealer contacted technical support, who instructed the dealer not to modify the vehicle because it was designed to only recognize certain weights of individuals. the vehicle had not been repaired. the failure and current mileages were 11,290. sm. | |||
| 06/01/2012 | 11290 | ||
| Tl- the contact owns a 2011 buick lacrosse. the contact stated that when his wife sat in the passenger seat the air bag light illuminated saying the air bag was off. the vehicle was taken to the dealer for diagnosis. the dealer contacted technical support who instructed the dealer to not modify the vehicle because it was designed to only recognize certain weights of individuals. the vehicle had not been repaired. the failure and current mileages were 11,290. dt | |||
| 06/04/2012 | 15000 | ||
| Tl* the contact owns a 2011 buick lacrosse. the contact stated that while driving 5 mph and attempting to turn into an intersection, another vehicle jumped the medium and crashed into the driver side of the contact's vehicle. the contact mentioned that none of the air bags deployed. a police report was filed and the driver sustained injuries to the neck, back and leg. the vehicle was taken to the dealer who stated that the air bag system was performing up to standards. the manufacturer was made aware of the issue who advised the contact that they would send an engineer to further investigate the failure. the vehicle was not repaired. the failure and current mileage was 15,000. | |||
| 06/04/2012 | 15000 | ||
| Tl - the contact owns a 2011 buick lacrosse. the contact stated that while driving 5 mph and attempting to turn into an intersection, another vehicle jumped the medium and crashed into the driver side of the contact's vehicle. the contact mentioned that none of the air bags deployed. a police report was filed and the driver sustained injuries to the neck, back and leg. the vehicle was taken to the dealer who stated that the air bag system was performing up to standards. the manufacturer was made aware of the issue who advised the contact that they would send an engineer to further investigate the failure. the vehicle was not repaired. the failure and current mileage was 15,000. kmj | |||
| 06/04/2012 | 15000 | ||
| Tl - the contact owns a 2011 buick lacrosse. the contact stated that while driving 5 mph attempting to turn into an intersection, another vehicle jump the medium and crash into the driver side of the vehicle. the contact mentioned that none of the air bags deployed. a police report was filed and the driver sustained injuries on her neck, back and leg. the vehicle was taken to the dealer who stated that the air bag system was working up to standards. the manufacturer was made aware of the problem who stated that they would send an engineer out to investigate the failure. the vehicle was not repaired. the failure and current mileage was 15,000. pm | |||
| AIR BAGS - SIDE/WINDOW | |||
| 04/04/2011 | 5700 | ||
| Tl*the contact owns a 2011 buick lacrosse. the contact was involved in a crash while driving approximately 40 mph. the contact stated that the drivers side air bag prematurely deployed without warning. the contact sustained a concussion. the dealer was notified and advised the contact file a complaint with nhtsa. the manufacturer was not aware of the failure. the current mileage was 6,000 and the failure mileage was 5,700. the vin was unavailable. a police report was filed. | |||
| 04/04/2011 | 5700 | ||
| Tl- the contact owns a 2011 buick lacrosse. the contact was involved in a crash. while driving approximately 40 mph, the contact stated that the driver side air bag prematurely deployed without warning. the contact sustained a concussion. the dealer was notified and advised the contact to call nhtsa to file a complaint. the manufacturer was not aware of the failure. the current mileages were 6,000 and the failure mileages were 5,700. the vin was unavailable. a police report was available. bw | |||