Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 06/01/2012 | 11290 | ||
| Tl-the contact owns a 2011 buick lacrosse. the contact stated that the air bag light illuminated when his wife sat in the front passenger seat, indicating that the air bag was not functioning. the vehicle was taken to the dealer for a diagnosis. the dealer contacted technical support, who instructed the dealer not to modify the vehicle because it was designed to only recognize certain weights of individuals. the vehicle had not been repaired. the failure and current mileages were 11,290. sm. | |||
| 06/01/2012 | 11290 | ||
| Tl- the contact owns a 2011 buick lacrosse. the contact stated that when his wife sat in the passenger seat the air bag light illuminated saying the air bag was off. the vehicle was taken to the dealer for diagnosis. the dealer contacted technical support who instructed the dealer to not modify the vehicle because it was designed to only recognize certain weights of individuals. the vehicle had not been repaired. the failure and current mileages were 11,290. dt | |||
| 02/19/2011 | 178 | ||
| Memory seat recall does not operate as described | |||
| SEATS - FRONT ASSEMBLY - HEAD RESTRAINT | |||
| 05/23/2011 | 1 | 05/23/2011 | |
| 2011 buick lacrosse. consumer writes in regards to head rest lock in vehicle *tgw the consumer stated the head rest can not be moved due to the added lock feature. the consumer stated the driver and passenger are forced to look down at the floor in order to be comfortable. the consumer stated there was no support from the seat or the head rest, which causes a stiff neck and shoulders. *jb | |||