Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| PIC-5398 | 11/01/2010 | 10037350 | Ready | 05/20/2011 | |
| PIC-5398 | 11/01/2010 | 10037350 | Gm: on some 2010-2011 buick lacrosse vehicles the front carpeting is wet on the passenger side from a plugged hvac evaporator tube. *rm | 05/20/2011 | |
| STRUCTURE - BODY - DOOR | |||||
| PIE-0196 | 10/01/2011 | 10042384 | Buick: certain vehicles experience inoperative door handle, inside/outside, and inoperative door lock, unlocking or locking. *pe | 12/06/2011 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| PIE-0196 | 10/01/2011 | 10042384 | Buick: certain vehicles experience inoperative door handle, inside/outside, and inoperative door lock, unlocking or locking. *pe | 12/06/2011 | |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| PI-0185A | 09/01/2010 | 10035986 | Buick/cadillac/chevrolet/gmc/saturn: intermittent unwanted liftgate or trunk opening, liftgate or trunk inoperative. technician may determine that they are unable to duplicate these intermittent conditions. *pe | 03/07/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/01/2011 | 1000 | 1 | |
| Blind spot warning system (bsws) inoperative que on vehicle multi function information display (mfid), located behind the steering wheel in a 3x4 area is inadequate. the bsws on this vehicle is very sustainable to road spray during rain events that renders this system inoperative. the issue is in the warning that is displayed to the driver when this occurs. the message displayed is only shown for approximately 5 secs, then is removed without any driver action acknowledgement . no icon is shown to remind drivers of active messages. if this message is missed, the driver is not aware that this system is inoperative. also, there is no message telling the driver when this system becomes operational again. two possible outcomes. 1. the driver does not believe in the system, losing the benefit of this valuable system, especially in this vehicle model with its large blind spots, or 2. the driver believing in the system and turns into traffic, not realizing that the system has become inop and unaware because of the missed message on the mfid. these are basic human factors issues that have been dealt with in the aviation industries for years. the industry needs to address these types of issues as we continue to increase our reliance on automation in these vehicles. the lack of a standard and standards between manufacturers will become a significant player in coming years. *tr | |||
| STRUCTURE - BODY | |||
| 09/01/2010 | 50 | ||
| Tl* the contact owns a 2011 buick lacrosse. the contact stated that after exiting his vehicle and coming back a few moments later, he noticed that the trunk was open. the contact stated that he belive that the trunk release on the remote key was very sensitive and released the trunk while he's away. the manufacturer was contacted and they advised him that they would look into the matter. also, the vehicle was taken to the dealer and they advised him that they would order two new remotes. the failure mileage was approximately 50. the current mileage was approximately 20,000. | |||
| 09/01/2010 | 50 | ||
| Tl-the contact owns a 2011 buick lacrosse. the contact stated that after exiting his vehicle and coming back a few moments later, he noticed that his trunk would be open. the contact stated that he feels that the trunk release on the remote key is very sensitive and releases the trunk while he's away. the manufacturer was contacted and they advised him that they would look into the matter. the vehicle was also taken to the dealer and they advised him that they would order two new remotes. the failure mileage was approximately 50. the current mileage was approximately 20,000. tb | |||
| 03/03/2011 | 17000 | 1 | |
| The posts on the front right and left side restrict visibility to a serious degree. because of the post on the front right side of the car blocking visibility i have had near misses, and actually caused me to hit a curb and get a flat tire. other times i haven't seen people on the right side of my car. the post and mirrors size and location makes it a very dangerous. *tr | |||
| 03/03/2011 | 17000 | ||
| The posts on the front right and left side restrict visibility to a serious degree. because of the post on the front right side of the car blocking visibility i have had near misses, and actually caused me to hit a curb and get a flat tire. other times i haven't seen people on the right side of my car. the post and mirrors size and location makes it a very dangerous. | |||
| 11/15/2011 | 6000 | ||
| I purchased this vehicle a few months ago and have had two near misses. both involving a person as i was turning a corner. the driver has a huge blind spot (14) between the windshield and side window glass which interfers with seeing. in addition, this blind spot is close to the driver, making it much worse. | |||
| 08/26/2011 | 1050 | ||
| Tl- the contact owns a 2011 buick lacrosse. while attempting to park the vehicle, the contact could not see the front end of the vehicle or the ground in order to verify when to stop. the vehicle was taken to the dealer for diagnostic testing. the technician advised the contact to install a back up bumper to the front bumper to assist. the vehicle was not repaired. the approximate failure mileage was 1,050 . rvk | |||
| 08/26/2011 | 1050 | ||
| Tl- the contact owns a 2011 buick lacrosse. while attempting to park the contact noticed he could not see the front end of the vehicle or the ground to verify when to stop.the vehicle was taken to the dealer for diagnostics. the technician advised the contact install a back up bumper to the front bumper to assist. the vehicle was not repaired. the approximate failure mileage was 1,050 . ds | |||