Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/08/2012 | 3000 | ||
| Sudden and unexpected acceleration during a low speed (<5 mph) tight left hand turn. first incident resulted in crash against house wall, damage to vehicle. vehicle repaired below insurance deductible, no damage to structure. second incident in a parking lot, on or about may 16, 2012, able to stop vehicle with no crash. third incident occurred at neighbors house june 26, 2012, causing crash. damage to vehicle and garage door. all incidents occurred when lifting from accelerator prior to stepping on the brake to shift into reverse (vehicle still in drive, no braking). after 3rd incident vehicle was drivable but was towed to the selling/servicing buick dealer. vehicle is still being investigated by dealer. condition does not occur every time in the same tight left hand turn. type of turn is 90 degrees in driveways to side loading garages and into parking spaces. | |||
| 06/01/2011 | 4000 | ||
| Tl-the contact owns a 2011 buick lacrosse. the contact stated that the vehicle would stall while driving at various speeds. the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 4,000 and the current mileage was 4,300. sm. | |||
| 06/01/2011 | 4000 | ||
| Tl- the contact owns a 2011 buick lacrosse. the contact stated that the vehicle would stall at any time. the dealer diagnosed the vehicle and found no failures. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 4000 and the current mileage was 4,300. nw | |||