Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - CONTROLS/WIRING | ||||||||||||||||
| 11V149000 | GENERAL MOTORS CORP. | from 02/14/2011 to 02/19/2011 | V (Vehicle) | 10179 | 03/11/2011 | MFR | GENERAL MOTORS CORP. | 03/04/2011 | 03/07/2011 | 571 | 103 | |||||
| Defect Summary | General motors is recalling certain model year 2011 buick lacrosse and cadillac srx vehicles for failing to comply with the requirements of federal motor vehicle safety standard no. 103, windshield defrosting and defogging systems. on these vehicles, the software in the electronic climate control (ecc) module may disable the ability to adjust the heating, ventilation, and air conditioning (hvac) system settings. if this happens, the driver will not be able to control the heating, cooling, and ventilation for the vehicle. | |||||||||||||||
| Consequence Summary | If this condition affects the defrost system when it is required, it may decrease the driver's visibility, and could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the ecc module free of charge. the safety recall is expected to begin on or before march 11, 2011. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339 or at the owner center at www.gmownercenter.com. | |||||||||||||||
| Notes | General motors safety recall no. 11057.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY/WIPER | |||
| 08/01/2011 | 1000 | 1 | |
| Blind spot warning system (bsws) inoperative que on vehicle multi function information display (mfid), located behind the steering wheel in a 3x4 area is inadequate. the bsws on this vehicle is very sustainable to road spray during rain events that renders this system inoperative. the issue is in the warning that is displayed to the driver when this occurs. the message displayed is only shown for approximately 5 secs, then is removed without any driver action acknowledgement . no icon is shown to remind drivers of active messages. if this message is missed, the driver is not aware that this system is inoperative. also, there is no message telling the driver when this system becomes operational again. two possible outcomes. 1. the driver does not believe in the system, losing the benefit of this valuable system, especially in this vehicle model with its large blind spots, or 2. the driver believing in the system and turns into traffic, not realizing that the system has become inop and unaware because of the missed message on the mfid. these are basic human factors issues that have been dealt with in the aviation industries for years. the industry needs to address these types of issues as we continue to increase our reliance on automation in these vehicles. the lack of a standard and standards between manufacturers will become a significant player in coming years. *tr | |||
| 08/01/2011 | 1000 | ||
| Blind spot warning system (bsws) inoperative que on vehicle multi function information display (mfid), located behind the steering wheel in a 3x4 area is inadequate. the bsws on this vehicle is very sustainable to road spray during rain events that renders this system inoperative. the issue is in the warning that is displayed to the driver when this occurs. the message displayed is only shown for approximately 5 secs, then is removed without any driver action acknowledgement . no icon is shown to remind drivers of active messages. if this message is missed, the driver is not aware that this system is inoperative. also, there is no message telling the driver when this system becomes operational again. two possible outcomes. 1. the driver does not believe in the system, losing the benefit of this valuable system, especially in this vehicle model with its large blind spots, or 2. the driver believing in the system and turns into traffic, not realizing that the system has become inop and unaware because of the missed message on the mfid. these are basic human factors issues that have been dealt with in the aviation industries for years. the industry needs to address these types of issues as we continue to increase our reliance on automation in these vehicles. the lack of a standard and standards between manufacturers will become a significant player in coming years. | |||